Hierarchical Retrieval at Scale: Bridging Transparency and Efficiency
Université Laval, MILA · McGill University · ServiceNow Inc · Laval University / Mila · Mila, McGill University · Service Now · ServiceNow Research
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摘要
Information retrieval is a core component of many intelligent systems as it enables conditioning of outputs on new and large-scale datasets. While effective, the standard practice of encoding data into high-dimensional representations for similarity search entails large memory and compute footprints, and also makes it hard to inspect the inner workings of the system. Hierarchical retrieval methods offer an interpretable alternative by organizing data at multiple granular levels, yet do not match the efficiency and performance of flat retrieval approaches. In this paper, we propose Retreever, a tree-based method that makes hierarchical retrieval viable at scale by directly optimizing its structure for retrieval performance while naturally providing transparency through meaningful semantic groupings. Our method offers the flexibility to balance cost and utility by indexing data using representations from any tree level. We show that Retreever delivers strong coarse (intermediate levels) and fine representations (terminal level), while achieving the highest retrieval accuracy at the lowest latency among hierarchical methods. These results demonstrate that this family of techniques is viable in practical applications.