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ACL 2024aclfindings

Towards a new research agenda for multimodal enterprise document understanding: What are we missing?

Armineh Nourbakhsh, Sameena Shah, Carolyn Rose

School of Computer Science, Carnegie Mellon University and J.P. Morgan Chase · J.P. Morgan Chase · School of Computer Science, Carnegie Mellon University

PDF 由论文原始站点提供,PaperCompass 不保存论文文件。DOI 10.18653/v1/2024.findings-acl.870 ↗

摘要

The field of multimodal document understanding has produced a suite of models that have achieved stellar performance across several tasks, even coming close to human performance on certain benchmarks. Nevertheless, the application of these models to real-world enterprise datasets remains constrained by a number of limitations. In this position paper, we discuss these limitations in the context of three key aspects of research: dataset curation, model development, and evaluation on downstream tasks. By analyzing 14 datasets and 7 SotA models, we identify major gaps in their utility in the context of a real-world scenario. We demonstrate how each limitation impedes the widespread use of SotA models in enterprise settings, and present a set of research challenges that are motivated by these limitations. Lastly, we propose a research agenda that is aimed at driving the field towards higher impact in enterprise applications.