Responsible Evaluation of AI for Mental Health
Technische Universität Darmstadt · Trier University · Bar-Ilan University · University of Dublin, Trinity College · Department of Computer Science, University of Washington · Phillips-Universität Marburg · Georgia Institute of Technology · Bocconi University · Queen Mary University London · Institute for Computer Science, Artificial Intelligence and Technology, Mohamed bin Zayed University of Artificial Intelligence and Technische Universität Darmstadt
PDF 由论文原始站点提供,PaperCompass 不保存论文文件。DOI 10.18653/v1/2026.acl-long.347 ↗
摘要
Although artificial intelligence (AI) shows growing promise for mental health care, current approaches to evaluating AI tools in this domain remain fragmented and poorly aligned with clinical practice, social context, and first-hand user experience. This paper argues for a rethinking of responsible evaluation – what is measured, by whom, and for what purpose – by introducing an interdisciplinary framework that integrates clinical soundness, social context, and equity, providing a structured basis for evaluation. Through an analysis of 135 recent *CL publications, we identify recurring limitations, including over-reliance on generic metrics that do not capture clinical validity, therapeutic appropriateness, or user experience, limited participation from mental health professionals, and insufficient attention to safety and equity. To address these gaps, we propose a taxonomy of AI mental health support types – assessment-, intervention-, and information synthesis-oriented – each with distinct risks and evaluative requirements, and illustrate its use through case studies.