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ACL 2026longmain

Audio MultiChallenge: A Multi-Turn Evaluation of Spoken Dialogue Systems on Natural Human Interaction

Advait Gosai, Tyler Vuong, Utkarsh Tyagi, Steven Li, Wenjia You, Miheer Bavare, Arda Uçar, Zhongwang Fang, Brian Jang, Bing Liu, Yunzhong He

Scale AI · OpenAI · Anadolu University

PDF 由论文原始站点提供,PaperCompass 不保存论文文件。DOI 10.18653/v1/2026.acl-long.1654 ↗

摘要

End-to-end (E2E) spoken dialogue systems are replacing cascaded pipelines for voice-based human-AI interaction. Existing benchmarks primarily evaluate these systems on synthetic speech and single-turn tasks, leaving multi-turn conversational ability underexplored. We introduce Audio MultiChallenge an open-source benchmark to evaluate these systems under natural multi-turn interaction patterns. Building on the text-based MultiChallenge framework, which evaluates Inference Memory, Instruction Retention, and Self Coherence, we introduce a new axis Voice Editing that tests robustness to mid-utterance speech repairs and backtracking. We augment each axis to the audio modality, such as introducing Audio-Cue challenges for Inference Memory that require recalling ambient sounds and paralinguistic signals beyond semantic content. We curate 452 conversations from 47 speakers with 1,712 instance-specific rubrics through a hybrid pipeline that exposes model failures at scale while preserving natural disfluencies found in unscripted human speech. Our evaluation reveals that even frontier models struggle on our benchmark, with our highest-performing model achieving a 54.65% pass rate. Error analysis shows that models are not sufficiently robust to human speech when tracking instructions, edits, and audio cues, highlighting the need for improved audio-native multi-turn interaction capabilities.