Who Plays Which Role When? Communication Role Dynamics for Peer Recognition and Team Performance Prediction

摘要

Team roles offer an interpretable lens on collaboration, yet computational studies of roles often rely on domain-specific personas or data-driven clustering rather than theory-grounded taxonomies. We operationalize a taxonomy of eight communication roles grounded in education literature and annotate a corpus of 6,307 Slack messages from 55 students across 18 teams in a semester-long computer science course project. We evaluate whether LLMs can approximate expert labels, enabling scalable, taxonomy-driven role annotation. Using these role labels, we characterize role dynamics over teams’ lifecycles, finding that different roles peak at different moments and that students enact a more diverse set of roles as projects progress. To evaluate the utility of our role constructs, we use them to predict peer recognition, outperforming lexical, conversational, and LLM-prompting baselines. To assess generalizability beyond the educational context, we apply the same role constructs to a public dataset (DeliData) to predict team performance improvement after deliberation, again exceeding prior performance.