You Never Know a Person, You Only Know Their Defenses: Detecting Levels of Psychological Defense Mechanisms in Supportive Conversations

摘要

Psychological defenses are strategies, often automatic, that people use to manage distress. Rigid use or overuse of defenses is negatively linked to mental health and shapes what speakers disclose and how they accept or resist help. However, defenses are complex and difficult to reliably measure, particularly in clinical dialogues. We introduce PsyDefConv, a dialogue corpus with help seeker utterances labeled for defense level, and DMRS Co-Pilot, a four-stage pipeline that provides evidence-based pre-annotations. The corpus contains 200 dialogues and 4,709 utterances, including 2,336 help seeker turns, with double-blind labeling reaching Cohen’s kappa of 0.639. In a counterbalanced study, the co-pilot reduced average annotation time by 24.0%. In expert review, it averaged 4.62 for evidence supportiveness, 4.44 for clinical plausibility, and 4.40 for insight on a seven-point scale. Benchmarks with strong large language models (LLMs) in zero-shot and fine-tuning settings demonstrate clear headroom, with the best macro F1-score around 30% and a tendency to overpredict mature defenses. Corpus analyses confirm that mature defenses are most common and reveal emotion-specific deviations. We release the corpus, annotations, code, and prompts to support research on defensive functioning in language.