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EMNLP 2025emnlpfindings

PsyScam: A Benchmark for Psychological Techniques in Real-World Scams

Shang Ma, Tianyi Ma, Jiahao Liu, Wei Song, Zhenkai Liang, Xusheng Xiao, Yanfang Ye

University of Notre Dame · National University of Singapore · Arizona State University

PDF 由论文原始站点提供,PaperCompass 不保存论文文件。DOI 10.18653/v1/2025.findings-emnlp.675 ↗

摘要

Over the years, online scams have grown dramatically,with nearly 50% of global consumersencountering scam attempts each week.These scams cause not only significant financiallosses to individuals and businesses, butalso lasting psychological trauma, largely dueto scammers’ strategic employment of psychologicaltechniques (PTs) to manipulate victims.Meanwhile, scammers continually evolve theirtactics by leveraging advances in Large LanguageModels (LLMs) to generate diverse scamvariants that easily bypass existing defenses.To address this pressing problem, we introducePsyScam, a benchmark designed to systematicallycapture the PTs employed in real-worldscam reports, and investigate how LLMs canbe utilized to generate variants of scams basedon the PTs and the contexts provided by thesescams. Specifically, we collect a wide range ofscam reports and ground its annotations of employedPTs in well-established cognitive andpsychological theories. We further demonstrateLLMs’ capabilities in generating through twodownstream tasks: scam completion, and scamaugmentation. Experimental results show thatPsyScam presents significant challenges toexisting models in both detecting and generatingscam content based on the PTs used byreal-world scammers. Our code and dataset areavailable.