Empathy plays an important role in the human dialogue. Detecting the empathetic direction expressed by the user is necessary for empathetic dialogue systems because it is highly relevant to understanding the user’s needs. Several studies have shown that empathy intent information improves the ability to response capacity of empathetic dialogue. However, the interaction between empathy detection and empathy intent recognition has not been explored. To this end, we invite 3 experts to manually annotate the healthy empathy detection datasets IEMPATHIZE and TwittEmp with 8 empathy intent labels, and perform joint training for the two tasks. Empirical study has shown that the introduction of empathy intent recognition task can improve the accuracy of empathy detection task, and we analyze possible reasons for this improvement. To make joint training of the two tasks more challenging, we propose a novel framework, Cascaded Label Signal Network, which uses the cascaded interactive attention module and the label signal enhancement module to capture feature exchange information between empathy and empathy intent representations. Experimental results show that our framework outperforms all baselines under both settings on the two datasets.
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Chat models, such as ChatGPT, have shown impressive capabilities and have been rapidly adopted across numerous domains. However, these models are only accessible through a restricted API, creating barriers for new research and progress in the field. We propose a pipeline that can automatically generate a high-quality multi-turn chat corpus by leveraging ChatGPT to engage in a conversation with itself. Subsequently, we employ parameter-efficient tuning to enhance LLaMA, an open-source large language model. The resulting model, named Baize, demonstrates good performance in multi-turn dialogues with guardrails that minimize potential risks. Additionally, we propose a new technique called Self-Distill with Feedback, to further improve the performance of the Baize models with feedback from ChatGPT.
Prompting language models (LMs) is the main interface for applying them to new tasks. However, for smaller LMs, prompting provides low accuracy compared to gradient-based fine-tuning. Tree Prompting is an approach to prompting which builds a decision tree of prompts, linking multiple prompt-LM calls together to solve a task. At inference time, each call to the LM is determined by efficiently routing the outcome of the previous call using the tree. Experiments on classification datasets show that Tree Prompting improves accuracy over competing methods and is competitive with fine-tuning. We also show that variants of Tree Prompting allow inspection of a model’s decision-making process.
The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on empathic resonance, i.e., the extent to which two people empathize with each others’ experiences, as opposed to raw semantic or lexical similarity, as has predominantly been studied in NLP. Using insights from social psychology, we craft a framework that operationalizes empathic similarity in terms of three key features of stories: main events, emotional trajectories, and overall morals or takeaways. We create EmpathicStories, a dataset of 1,500 personal stories annotated with our empathic similarity features, and 2,000 pairs of stories annotated with empathic similarity scores. Using our dataset, we fine-tune a model to compute empathic similarity of story pairs, and show that this outperforms semantic similarity models on automated correlation and retrieval metrics. Through a user study with 150 participants, we also assess the effect our model has on retrieving stories that users empathize with, compared to naive semantic similarity-based retrieval, and find that participants empathized significantly more with stories retrieved by our model. Our work has strong implications for the use of empathy-aware models to foster human connection and empathy between people.
Modelling how concepts are related is a central topic in Lexical Semantics. A common strategy is to rely on knowledge graphs (KGs) such as ConceptNet, and to model the relation between two concepts as a set of paths. However, KGs are limited to a fixed set of relation types, and they are incomplete and often noisy. Another strategy is to distill relation embeddings from a fine-tuned language model. However, this is less suitable for words that are only indirectly related and it does not readily allow us to incorporate structured domain knowledge. In this paper, we aim to combine the best of both worlds. We model relations as paths but associate their edges with relation embeddings. The paths are obtained by first identifying suitable intermediate words and then selecting those words for which informative relation embeddings can be obtained. We empirically show that our proposed representations are useful for solving hard analogy questions.
HyperNetwork-based Decoupling to Improve Model Generalization for Few-Shot Relation Extraction
PDF ↗Few-shot relation extraction (FSRE) aims to train a model that can deal with new relations using only a few labeled examples. Most existing studies employ Prototypical Networks for FSRE, which usually overfits the relation classes in the training set and cannot generalize well to unseen relations. By investigating the class separation of an FSRE model, we find that model upper layers are prone to learn relation-specific knowledge. Therefore, in this paper, we propose a HyperNetwork-based Decoupling approach to improve the generalization of FSRE models. Specifically, our model consists of an encoder, a network generator (for producing relation classifiers) and the produced-then-finetuned classifiers for every N-way-K-shot episode. Meanwhile, we design a two-step training framework along with a class-agnostic aligner, in which the generated classifiers focus on acquiring relation-specific knowledge and the encoder is encouraged to learn more general relation knowledge. In this way, the roles of upper and lower layers in an FSRE model are explicitly decoupled, thus enhancing its generalizing capability during testing. Experiments on two public datasets demonstrate the effectiveness of our method.
SentiStream: A Co-Training Framework for Adaptive Online Sentiment Analysis in Evolving Data Streams
PDF ↗Online sentiment analysis has emerged as a crucial component in numerous data-driven applications, including social media monitoring, customer feedback analysis, and online reputation management. Despite their importance, current methodologies falter in effectively managing the continuously evolving nature of data streams, largely due to their reliance on substantial, pre-existing labelled datasets. This paper presents \textbf{sentistream}, a novel co-training framework specifically designed for efficient sentiment analysis within dynamic data streams. Comprising unsupervised, semi-supervised, and stream merge modules, \textbf{ sentistream} guarantees constant adaptability to evolving data landscapes. This research delves into the continuous adaptation of language models for online sentiment analysis, focusing on real-world applications. Experimental evaluations using data streams derived from three benchmark sentiment analysis datasets confirm that our proposed methodology surpasses existing approaches in terms of both accuracy and computational efficiency.
Feature attribution scores are used for explaining the prediction of a text classifier to users by highlighting a k number of tokens. In this work, we propose a way to determine the number of optimal k tokens that should be displayed from sequential properties of the attribution scores. Our approach is dynamic across sentences, method-agnostic, and deals with sentence length bias. We compare agreement between multiple methods and humans on an NLI task, using fixed k and dynamic k. We find that perturbation-based methods and Vanilla Gradient exhibit highest agreement on most method–method and method–human agreement metrics with a static k. Their advantage over other methods disappears with dynamic ks which mainly improve Integrated Gradient and GradientXInput. To our knowledge, this is the first evidence that sequential properties of attribution scores are informative for consolidating attribution signals for human interpretation.
Evaluating the performance of Grammatical Error Correction (GEC) systems is a challenging task due to its subjectivity. Designing an evaluation metric that is as objective as possible is crucial to the development of GEC task. However, mainstream evaluation metrics, i.e., reference-based metrics, introduce bias into the multi-reference evaluation by extracting edits without considering the presence of multiple references. To overcome this issue, we propose Chunk-LE Multi-reference Evaluation (CLEME), designed to evaluate GEC systems in the multi-reference evaluation setting. CLEME builds chunk sequences with consistent boundaries for the source, the hypothesis and references, thus eliminating the bias caused by inconsistent edit boundaries. Furthermore, we observe the consistent boundary could also act as the boundary of grammatical errors, based on which the F_{0.5} score is then computed following the correction independence assumption. We conduct experiments on six English reference sets based on the CoNLL-2014 shared task. Extensive experiments and detailed analyses demonstrate the correctness of our discovery and the effectiveness of CLEME. Further analysis reveals that CLEME is robust to evaluate GEC systems across reference sets with varying numbers of references and annotation styles. All the source codes of CLEME are released at https://github.com/THUKElab/CLEME.
CoSyn: Detecting Implicit Hate Speech in Online Conversations Using a Context Synergized Hyperbolic Network
PDF ↗The tremendous growth of social media users interacting in online conversations has led to significant growth in hate speech affecting people from various demographics. Most of the prior works focus on detecting explicit hate speech, which is overt and leverages hateful phrases, with very little work focusing on detecting hate speech that is implicit or denotes hatred through indirect or coded language. In this paper, we present CoSyn, a context synergized neural network that explicitly incorporates user- and conversational-context for detecting implicit hate speech in online conversations. CoSyn introduces novel ways to encode these external contexts and employs a novel context interaction mechanism that clearly captures the interplay between them, making independent assessments of the amounts of information to be retrieved from these noisy contexts. Additionally, it carries out all these operations in the hyperbolic space to account for the scale-free dynamics of social media. We demonstrate the effectiveness of CoSyn on 6 hate speech datasets and show that CoSyn outperforms all our baselines in detecting implicit hate speech with absolute improvements in the range of 1.24% - 57.8%. We make our code available.
Open Information Extraction (OpenIE) is a traditional NLP task that extracts structured information from unstructured text to be used for other downstream applications. Traditionally, OpenIE focuses on extracting the surface forms of relations as they appear in the raw text, which we term extractive OpenIE. One of the main drawbacks of this approach is that implicit semantic relations (inferred relations) can not be extracted, compromising the performance of downstream applications. In this paper, we broaden the scope of OpenIE relations from merely the surface form of relations to include inferred relations, which we term abstractive OpenIE. This new task calls for the development of a new abstractive OpenIE training dataset and a baseline neural model that can extract those inferred relations. We also demonstrate the necessity for a new semantics-based metric for evaluating abstractive OpenIE extractions. Via a case study on Complex QA, we demonstrate the effectiveness of abstractive OpenIE.
Inexhaustible web content carries abundant perceptible information beyond text. Unfortunately, most prior efforts in pre-trained Language Models (LMs) ignore such cyber-richness, while few of them only employ plain HTMLs, and crucial information in the rendered web, such as visual, layout, and style, are excluded. Intuitively, those perceptible web information can provide essential intelligence to facilitate content understanding tasks. This study presents an innovative Gestalt Enhanced Markup (GEM) Language Model inspired by Gestalt psychological theory for hosting heterogeneous visual information from the render tree into the language model without requiring additional visual input. Comprehensive experiments on multiple downstream tasks, i.e., web question answering and web information extraction, validate GEM superiority.
Embodied task completion is a challenge where an agent in a simulated environment must predict environment actions to complete tasks based on natural language instructions and ego-centric visual observations. We propose a variant of this problem where the agent predicts actions at a higher level of abstraction called a plan, which helps make agent actions more interpretable and can be obtained from the appropriate prompting of large language models. We show that multimodal transformer models can outperform language-only models for this problem but fall significantly short of oracle plans. Since collecting human-human dialogues for embodied environments is expensive and time-consuming, we propose a method to synthetically generate such dialogues, which we then use as training data for plan prediction. We demonstrate that multimodal transformer models can attain strong zero-shot performance from our synthetic data, outperforming language-only models trained on human-human data.
Engaging with discussion of TV shows online often requires individuals to refrain from consuming show-related content for extended periods to avoid spoilers. While existing research on spoiler detection shows promising results in safeguarding viewers from general spoilers, it fails to address the issue of users abstaining from show-related content during their watch. This is primarily because the definition of a spoiler varies depending on the viewer’s progress in the show, and conventional spoiler detection methods lack the granularity to capture this complexity. To tackle this challenge, we propose the task of spoiler matching, which involves assigning an episode number to a spoiler given a specific TV show. We frame this task as semantic text matching and introduce a dataset comprised of comments and episode summaries to evaluate model performance. Given the length of each example, our dataset can also serve as a benchmark for long-range language models.
The abstracts of scientific papers typically contain both premises (e.g., background and observations) and conclusions. Although conclusion sentences are highlighted in structured abstracts, in non-structured abstracts the concluding information is not explicitly marked, which makes the automatic segmentation of conclusions from scientific abstracts a challenging task. In this work, we explore Normalized Mutual Information (NMI) as a means for abstract segmentation. We consider each abstract as a recurrent cycle of sentences and place two segmentation boundaries by greedily optimizing the NMI score between the two segments, assuming that conclusions are strongly semantically linked with preceding premises. On non-structured abstracts, our proposed unsupervised approach GreedyCAS achieves the best performance across all evaluation metrics; on structured abstracts, GreedyCAS outperforms all baseline methods measured by P_k. The strong correlation of NMI to our evaluation metrics reveals the effectiveness of NMI for abstract segmentation.
This paper studies the use of reinforcement learning for conditional text generation, which overcomes the limitation of the prevalent supervised maximum likelihood estimation approach. However, it still suffers from challenges including the large action space and the delayed reward, as the reward can be computed only after an entire sequence is generated. To address these challenges, we propose a method that provides partial rewards for intermediate actions taken on partial sequences. This enables the model to promptly prioritize actions that lead to the generation of more desirable sequences. Our method’s key contribution lies in its focus on distinguishing relatively more desirable actions rather than striving to precisely estimate pointwise values for arbitrary partial sequences. Instead, our model learns to discern the relative desirability between pairs of actions, or rank actions in a pairwise manner, only when necessary and feasible. This is materialized in an efficient way by leveraging the prefix tree constructed from the sampled sequences. Experimental results on paraphrase generation and constrained machine translation tasks showcase the effectiveness of our method.
The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting strategies, and ignorance of exploring LLMs for explainability. To bridge these gaps, we comprehensively evaluate the mental health analysis and emotional reasoning ability of LLMs on 11 datasets across 5 tasks. We explore the effects of different prompting strategies with unsupervised and distantly supervised emotional information. Based on these prompts, we explore LLMs for interpretable mental health analysis by instructing them to generate explanations for each of their decisions. We convey strict human evaluations to assess the quality of the generated explanations, leading to a novel dataset with 163 human-assessed explanations. We benchmark existing automatic evaluation metrics on this dataset to guide future related works. According to the results, ChatGPT shows strong in-context learning ability but still has a significant gap with advanced task-specific methods. Careful prompt engineering with emotional cues and expert-written few-shot examples can also effectively improve performance on mental health analysis. In addition, ChatGPT generates explanations that approach human performance, showing its great potential in explainable mental health analysis.
Slot labeling (SL) is a core component of task-oriented dialogue (TOD) systems, where slots and corresponding values are usually language-, task- and domain-specific. Therefore, extending the system to any new language-domain-task configuration requires (re)running an expensive and resource-intensive data annotation process. To mitigate the inherent data scarcity issue, current research on multilingual ToD assumes that sufficient English-language annotated data are always available for particular tasks and domains, and thus operates in a standard cross-lingual transfer setup. In this work, we depart from this often unrealistic assumption. We examine challenging scenarios where such transfer-enabling English annotated data cannot be guaranteed, and focus on bootstrapping multilingual data-efficient slot labelers in transfer-free scenarios directly in the target languages without any English-ready data. We propose a two-stage slot labeling approach (termed TWOSL) which transforms standard multilingual sentence encoders into effective slot labelers. In Stage 1, relying on SL-adapted contrastive learning with only a handful of SL-annotated examples, we turn sentence encoders into task-specific span encoders. In Stage 2, we recast SL from a token classification into a simpler, less data-intensive span classification task. Our results on two standard multilingual TOD datasets and across diverse languages confirm the effectiveness and robustness of TWOSL. It is especially effective for the most challenging transfer-free few-shot setups, paving the way for quick and data-efficient bootstrapping of multilingual slot labelers for TOD.
Automatic Debate Evaluation with Argumentation Semantics and Natural Language Argument Graph Networks
PDF ↗The lack of annotated data on professional argumentation and complete argumentative debates has led to the oversimplification and the inability of approaching more complex natural language processing tasks. Such is the case of the automatic evaluation of complete professional argumentative debates. In this paper, we propose an original hybrid method to automatically predict the winning stance in this kind of debates. For that purpose, we combine concepts from argumentation theory such as argumentation frameworks and semantics, with Transformer-based architectures and neural graph networks. Furthermore, we obtain promising results that lay the basis on an unexplored new instance of the automatic analysis of natural language arguments.
CHEF in the Language Kitchen: A Generative Data Augmentation Leveraging Korean Morpheme Ingredients
PDF ↗Korean morphological variations present unique opportunities and challenges in natural language processing (NLP), necessitating an advanced understanding of morpheme-based sentence construction. The complexity of morphological variations allows for diverse sentence forms based on the syntactic-semantic integration of functional morphemes (i.e., affixes) to lexical morphemes (i.e., roots). With this in mind, we propose a method - CHEF, replicating the morphological transformations inherent in sentences based on lexical and functional morpheme combinations through generative data augmentation. CHEF operates using a morpheme blender and a label discriminator, thereby enhancing the diversity of Korean sentence forms by capturing the properties of agglutination while maintaining label consistency. We conduct experiments on Korean multiple classification datasets, improving model performance in full- and few-shot settings. Our proposed method boosts performance beyond the preceding data augmentation methods without incurring external data usage. We demonstrate that our approach achieves comparable results yielded by augmentation techniques that use large language models (LLMs).