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Ruiyi Wang, Stephanie Milani, Jamie C. Chiu, Jiayin Zhi, Shaun M. Eack, Travis Labrum, Samuel M Murphy, Nev Jones, Kate V Hardy, Hong Shen 等

Mental illness remains one of the most critical public health issues. Despite its importance, many mental health professionals highlight a disconnect between their training and actual real-world patient practice. To help bridge this gap, we propose PATIENT-\psi, a novel patient simulation framework for cognitive behavior therapy (CBT) training. To build PATIENT-\psi, we construct diverse patient cognitive models based on CBT principles and use large language models (LLMs) programmed with these cognitive models to act as a simulated therapy patient. We propose an interactive training scheme, PATIENT-\psi-TRAINER, for mental health trainees to practice a key skill in CBT – formulating the cognitive model of the patient – through role-playing a therapy session with PATIENT-\psi. To evaluate PATIENT-\psi, we conducted a comprehensive user study of 13 mental health trainees and 20 experts. The results demonstrate that practice using PATIENT-\psi-TRAINER enhances the perceived skill acquisition and confidence of the trainees beyond existing forms of training such as textbooks, videos, and role-play with non-patients. Based on the experts’ perceptions, PATIENT-\psi is perceived to be closer to real patient interactions than GPT-4, and PATIENT-\psi-TRAINER holds strong promise to improve trainee competencies. Our code and data are released at https://github.com/ruiyiw/patient-psi.

Ming Zhang, Caishuang Huang, Yilong Wu, Shichun Liu, Huiyuan Zheng, Yurui Dong, Yujiong Shen, Shihan Dou, Jun Zhao, Junjie Ye 等

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical and challenging task. Recent studies have demonstrated that Large Language Models (LLMs) excel in dialogue, instruction generation, and reasoning, and can significantly enhance the performance of TOD through fine-tuning. However, current datasets primarily cater to user-led systems and are limited to predefined specific scenarios and slots, thereby necessitating improvements in the proactiveness, diversity, and capabilities of TOD. In this study, we present a detailed multi-domain task-oriented data construction process for conversations, and a Chinese dialogue dataset generated based on this process, **TransferTOD**, which authentically simulates human-computer dialogues in 30 popular life service scenarios. Leveraging this dataset, we trained a model using full-parameter fine-tuning called **TransferTOD-7B**, showcasing notable abilities in slot filling and questioning. Our work has demonstrated its strong generalization capabilities in various downstream scenarios, significantly enhancing both data utilization efficiency and system performance. The data is released in https://github.com/KongLongGeFDU/TransferTOD.

Ryan Shea, Aymen Kallala, Xin Lucy Liu, Michael W. Morris, Zhou Yu

The growing prominence of LLMs has led to an increase in the development of AI tutoring systems. These systems are crucial in providing underrepresented populations with improved access to valuable education. One important area of education that is unavailable to many learners is strategic bargaining related to negotiation. To address this, we develop a LLM-based Assistant for Coaching nEgotiation (ACE). ACE not only serves as a negotiation partner for users but also provides them with targeted feedback for improvement. To build our system, we collect a dataset of negotiation transcripts between MBA students. These transcripts come from trained negotiators and emulate realistic bargaining scenarios. We use the dataset, along with expert consultations, to design an annotation scheme for detecting negotiation mistakes. ACE employs this scheme to identify mistakes and provide targeted feedback to users. To test the effectiveness of ACE-generated feedback, we conducted a user experiment with two consecutive trials of negotiation and found that it improves negotiation performances significantly compared to a system that doesn’t provide feedback and one which uses an alternative method of providing feedback.

Siqi Li, Danni Liu, Jan Niehues

Direct speech translation (ST) models often struggle with rare words. Incorrect translation of these words can have severe consequences, impacting translation quality and user trust. While rare word translation is inherently challenging for neural models due to sparse learning signals, real-world scenarios often allow access to translations of past recordings on similar topics. To leverage these valuable resources, we propose a retrieval-and-demonstration approach to enhance rare word translation accuracy in direct ST models. First, we adapt existing ST models to incorporate retrieved examples for rare word translation, which allows the model to benefit from prepended examples, similar to in-context learning. We then develop a cross-modal (speech-to-speech, speech-to-text, text-to-text) retriever to locate suitable examples. We demonstrate that standard ST models can be effectively adapted to leverage examples for rare word translation, improving rare word translation accuracy over the baseline by 17.6% with gold examples and 8.5% with retrieved examples. Moreover, our speech-to-speech retrieval approach outperforms other modalities and exhibits higher robustness to unseen speakers. Our code is publicly available.

Mahammed Kamruzzaman, Hieu Minh Nguyen, Gene Louis Kim

Many recent studies have investigated social biases in LLMs but brand bias has received little attention. This research examines the biases exhibited by LLMs towards different brands, a significant concern given the widespread use of LLMs in affected use cases such as product recommendation and market analysis. Biased models may perpetuate societal inequalities, unfairly favoring established global brands while marginalizing local ones. Using a curated dataset across four brand categories, we probe the behavior of LLMs in this space. We find a consistent pattern of bias in this space—both in terms of disproportionately associating global brands with positive attributes and disproportionately recommending luxury gifts for individuals in high-income countries. We also find LLMs are subject to country-of-origin effects which may boost local brand preference in LLM outputs in specific contexts.

Raghuveer Thirukovalluru, Yukun Huang, Bhuwan Dhingra

Recent work has aimed to improve LLM generations by filtering out hallucinations, thereby improving the precision of the information in responses. Correctness of a long-form response, however, also depends on the recall of multiple pieces of information relevant to the question. In this paper, we introduce Atomic Self-Consistency (ASC), a technique for improving the recall of relevant information in an LLM response. ASC follows recent work, Universal Self-Consistency (USC) in using multiple stochastic samples from an LLM to improve the long-form response. Unlike USC which only focuses on selecting the best single generation, ASC picks authentic subparts from the samples and merges them into a superior composite answer. Through extensive experiments and ablations, we show that merging relevant subparts of multiple samples performs significantly better than picking a single sample. ASC demonstrates significant gains over USC on multiple factoids and open-ended QA datasets - ASQA, QAMPARI, QUEST, ELI5 with ChatGPT and Llama3. Our analysis also reveals untapped potential for enhancing long-form generations using the approach of merging multiple samples.

Benjamin Towle, Ke Zhou

AI-mediated communication enables users to communicate more quickly and efficiently. Various systems have been proposed such as smart reply and AI-assisted writing. Yet, the heterogeneity of the forms of inputs and architectures often renders it challenging to combine insights from user behaviour in one system to improve performance in another. In this work, we consider the case where the user does not select any of the suggested replies from a smart reply system, and how this can be used as one-shot implicit negative feedback to enhance the accuracy of an AI writing model. We introduce Nifty, an approach that uses classifier guidance to controllably integrate implicit user feedback into the text generation process. Empirically, we find up to 34% improvement in Rouge-L, 89% improvement in generating the correct intent, and an 86% win-rate according to human evaluators compared to a vanilla AI writing system on the MultiWOZ and Schema-Guided Dialog datasets. The code is available at https://github.com/BenjaminTowle/NIFTY.

Danielle Saunders, Steve DeNeefe

Neural Machine Translation (NMT) models can be specialized by domain adaptation, often involving fine-tuning on a dataset of interest. This process risks catastrophic forgetting: rapid loss of generic translation quality. Forgetting has been widely observed, with many mitigation methods proposed. However, the causes of forgetting and the relationship between forgetting and adaptation data are underexplored.This paper takes a novel approach to understanding catastrophic forgetting during NMT adaptation by investigating the impact of the data. We provide a first investigation of what is forgotten, and why. We examine the relationship between forgetting and the in-domain data, and show that the amount and type of forgetting is linked to that data’s target vocabulary coverage. Our findings pave the way toward better informed NMT domain adaptation.

KaShun Shum, Minrui Xu, Jianshu Zhang, Zixin Chen, Shizhe Diao, Hanze Dong, Jipeng Zhang, Muhammad Omer Raza

Large language models (LLMs) have become increasingly prevalent in our daily lives, leading to an expectation for LLMs to be trustworthy —- both accurate and well-calibrated (the prediction confidence should align with its ground truth correctness likelihood). Nowadays, fine-tuning has become the most popular method for adapting a model to practical usage by significantly increasing accuracy on downstream tasks. Despite the great accuracy it achieves, we found fine-tuning is still far away from satisfactory trustworthiness due to “tuning-induced mis-calibration”. In this paper, we delve deeply into why and how mis-calibration exists in fine-tuned models, and how distillation can alleviate the issue. Then we further propose a brand new method named Efficient Trustworthy Distillation (FIRST), which utilizes a small portion of teacher’s knowledge to obtain a reliable language model in a cost-efficient way. Specifically, we identify the “concentrated knowledge” phenomenon during distillation, which can significantly reduce the computational burden. Then we apply a “trustworthy maximization” process to optimize the utilization of this small portion of concentrated knowledge before transferring it to the student. Experimental results demonstrate the effectiveness of our method, where better accuracy (+2.3%) and less mis-calibration (-10%) are achieved on average across both in-domain and out-of-domain scenarios, indicating better trustworthiness.

Ben Bogin, Kejuan Yang, Shashank Gupta, Kyle Richardson, Erin Bransom, Peter Clark, Ashish Sabharwal, Tushar Khot

Given that Large Language Models (LLMs) have made significant progress in writing code, can they now be used to autonomously reproduce results from research repositories? Such a capability would be a boon to the research community, helping researchers validate, understand, and extend prior work. To advance towards this goal, we introduce SUPER, the first benchmark designed to evaluate the capability of LLMs in setting up and executing tasks from research repositories. SUPER aims to capture the realistic challenges faced by researchers working with Machine Learning (ML) and Natural Language Processing (NLP) research repositories. Our benchmark comprises three distinct problem sets: 45 end-to-end problems with annotated expert solutions, 152 sub-problems derived from the expert set that focus on specific challenges (e.g., configuring a trainer), and 602 automatically generated problems for larger-scale development. We introduce various evaluation measures to assess both task success and progress, utilizing gold solutions when available or approximations otherwise. We show that state-of-the-art approaches struggle to solve these problems with the best model (GPT-4o) solving only 16.3% of the end-to-end set, and 46.1% of the scenarios. This illustrates the challenge of this task, and suggests that SUPER can serve as a valuable resource for the community to make and measure progress.

Viet Dao, Van-Cuong Pham, Quyen Tran, Thanh-Thien Le, Linh Van Ngo, Thien Huu Nguyen

Continual Event Detection (CED) poses a formidable challenge due to the catastrophic forgetting phenomenon, where learning new tasks (with new coming event types) hampers performance on previous ones. In this paper, we introduce a novel approach, Lifelong Event Detection via Optimal Transport (**LEDOT**), that leverages optimal transport principles to align the optimization of our classification module with the intrinsic nature of each class, as defined by their pre-trained language modeling. Our method integrates replay sets, prototype latent representations, and an innovative Optimal Transport component. Extensive experiments on MAVEN and ACE datasets demonstrate LEDOT’s superior performance, consistently outperforming state-of-the-art baselines. The results underscore LEDOT as a pioneering solution in continual event detection, offering a more effective and nuanced approach to addressing catastrophic forgetting in evolving environments.

Jiaxin Qin, Zixuan Zhang, Chi Han, Pengfei Yu, Manling Li, Heng Ji

Extensive previous research has focused on post-training knowledge editing (KE) for language models (LMs) to ensure that knowledge remains accurate and up-to-date. One desired property and open question in KE is to let edited LMs correctly handle ripple effects, where LM is expected to answer its logically related knowledge accurately. In this paper, we answer the question of why most KE methods still create messy ripple effects. We conduct extensive analysis and identify a salient indicator, GradSim, that effectively reveals when and why updated knowledge ripples in LMs. GradSim is computed by the cosine similarity between gradients of the original fact and its related knowledge. We observe a strong positive correlation between ripple effect performance and GradSim across different LMs, KE methods, and evaluation metrics. Further investigations into three counter-intuitive failure cases (Negation, Over-Ripple, Multi-Lingual) of ripple effects demonstrate that these failures are often associated with very low GradSim. This finding validates that GradSim is an effective indicator of when knowledge ripples in LMs.

Michael Lan, Philip Torr, Fazl Barez

While transformer models exhibit strong capabilities on linguistic tasks, their complex architectures make them difficult to interpret. Recent work has aimed to reverse engineer transformer models into human-readable representations called circuits that implement algorithmic functions. We extend this research by analyzing and comparing circuits for similar sequence continuation tasks, which include increasing sequences of Arabic numerals, number words, and months. By applying circuit interpretability analysis, we identify a key sub-circuit in both GPT-2 Small and Llama-2-7B responsible for detecting sequence members and for predicting the next member in a sequence. Our analysis reveals that semantically related sequences rely on shared circuit subgraphs with analogous roles. Additionally, we show that this sub-circuit has effects on various math-related prompts, such as on intervaled circuits, Spanish number word and months continuation, and natural language word problems. Overall, documenting shared computational structures enables better model behavior predictions, identification of errors, and safer editing procedures. This mechanistic understanding of transformers is a critical step towards building more robust, aligned, and interpretable language models.

Lingrui Mei, Shenghua Liu, Yiwei Wang, Baolong Bi, Xueqi Cheng

The dynamic nature of language, particularly evident in the realm of slang and memes on the Internet, poses serious challenges to the adaptability of Large Language Models (LLMs). Traditionally anchored to static datasets, these models often struggle to keep up with the rapid linguistic evolution characteristic of online communities. This research aims to bridge this gap by enhancing LLMs’ comprehension of the evolving new concepts on the Internet, without the high cost of continual retraining. In pursuit of this goal, we introduce SLNAG, a benchmark designed to autonomously integrate novel data and assess LLMs’ ability to comprehend emerging concepts, alongside FOCUS, an approach uses causal inference to enhance LLMs to understand new phrases and their colloquial context. Our benchmark and approach involves understanding real-world instances of linguistic shifts, serving as contextual beacons, to form more precise and contextually relevant connections between newly emerging expressions and their meanings. The empirical analysis shows that our causal inference-based approach outperforms the baseline methods in terms of precision and relevance in the comprehension of Internet slang and memes.

Xiaoyan Yu, Tongxu Luo, Yifan Wei, Fangyu Lei, Yiming Huang, Hao Peng, Liehuang Zhu

Large Language Models (LLMs) have revolutionized open-domain dialogue agents but encounter challenges in multi-character role-playing (MCRP) scenarios. To address the issue, we present Neeko, an innovative framework designed for efficient multiple characters imitation. Neeko employs a dynamic low-rank adapter (LoRA) strategy, enabling it to adapt seamlessly to diverse characters. Our framework breaks down the role-playing process into agent pre-training, multiple characters playing, and character incremental learning, effectively handling both seen and unseen roles. This dynamic approach, coupled with distinct LoRA blocks for each character, enhances Neeko’s adaptability to unique attributes, personalities, and speaking patterns. As a result, Neeko demonstrates superior performance in MCRP over most existing methods, offering more engaging and versatile user interaction experiences.

Nikolas Vitsakis, Amit Parekh, Ioannis Konstas

Language models have been shown to reproduce underlying biases existing in their training data, which is the majority perspective by default. Proposed solutions aim to capture minority perspectives by either modelling annotator disagreements or grouping annotators based on shared metadata, both of which face significant challenges. We propose a framework that trains models without encoding annotator metadata, extracts latent embeddings informed by annotator behaviour, and creates clusters of similar opinions, that we refer to as voices. Resulting clusters are validated post-hoc via internal and external quantitative metrics, as well a qualitative analysis to identify the type of voice that each cluster represents. Our results demonstrate the strong generalisation capability of our framework, indicated by resulting clusters being adequately robust, while also capturing minority perspectives based on different demographic factors throughout two distinct datasets.

Arvid Frydenlund

The recently introduced path-star task is a minimal task designed to exemplify limitations to the abilities of language models (Bachmann and Nagarajan, 2024). It involves a path-star graph where multiple arms radiate from a single starting node and each node is unique. Given the start node and a specified target node that ends an arm, the task is to generate the arm containing that target node. This is straightforward for a human but surprisingly difficult for language models, which did not outperform the random baseline. The authors hypothesized this is due to a deficiency in teacher-forcing and the next-token prediction paradigm. We demonstrate the task is learnable using teacher-forcing in alternative settings and that the issue is partially due to representation. We introduce a regularization method using structured samples of the same graph but with differing target nodes, improving results across a variety of model types. We provide RASP proofs showing the task is theoretically solvable. Finally, we find settings where an encoder-only model can consistently solve the task.

Yida Mu, Mali Jin, Xingyi Song, Nikolaos Aletras

Research in natural language processing (NLP) for Computational Social Science (CSS) heavily relies on data from social media platforms. This data plays a crucial role in the development of models for analysing socio-linguistic phenomena within online communities. In this work, we conduct an in-depth examination of 20 datasets extensively used in NLP for CSS to comprehensively examine data quality. Our analysis reveals that social media datasets exhibit varying levels of data duplication. Consequently, this gives rise to challenges like label inconsistencies and data leakage, compromising the reliability of models. Our findings also suggest that data duplication has an impact on the current claims of state-of-the-art performance, potentially leading to an overestimation of model effectiveness in real-world scenarios. Finally, we propose new protocols and best practices for improving dataset development from social media data and its usage.

Hyunjong Ok, Jegwang Ryu, Jaeho Lee

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Xuemin Yu, Fahim Dalvi, Nadir Durrani, Marzia Nouri, Hassan Sajjad

Interpreting and understanding the predictions made by deep learning models poses a formidable challenge due to their inherently opaque nature. Many previous efforts aimed at explaining these predictions rely on input features, specifically, the words within NLP models. However, such explanations are often less informative due to the discrete nature of these words and their lack of contextual verbosity. To address this limitation, we introduce the Latent Concept Attribution method (LACOAT), which generates explanations for predictions based on latent concepts. Our foundational intuition is that a word can exhibit multiple facets, contingent upon the context in which it is used. Therefore, given a word in context, the latent space derived from our training process reflects a specific facet of that word. LACOAT functions by mapping the representations of salient input words into the training latent space, allowing it to provide latent context-based explanations of the prediction.