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Yifei Yuan, Yang Deng, Anders Søgaard, Mohammad Aliannejadi

Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We propose a novel task of Multilingual Cross-market Product-based Question Answering (MCPQA) and define the task as providing answers to product-related questions in a main marketplace by utilizing information from another resource-rich auxiliary marketplace in a multilingual context. We introduce a large-scale dataset comprising over 7 million questions from 17 marketplaces across 11 languages. We then perform automatic translation on the Electronics category of our dataset, naming it as McMarket. We focus on two subtasks: review-based answer generation and product-related question ranking. For each subtask, we label a subset of McMarket using an LLM and further evaluate the quality of the annotations via human assessment. We then conduct experiments to benchmark our dataset, using models ranging from traditional lexical models to LLMs in both single-market and cross-market scenarios across McMarket and the corresponding LLM subset. Results show that incorporating cross-market information significantly enhances performance in both tasks.

Liangying Shao, Liang Zhang, Minlong Peng, Guoqi Ma, Hao Yue, Mingming Sun, Jinsong Su

Keyphrase generation (KPG) aims to automatically generate a collection of phrases representing the core concepts of a given document. The dominant paradigms in KPG include one2seq and one2set. Recently, there has been increasing interest in applying large language models (LLMs) to KPG. Our preliminary experiments reveal that it is challenging for a single model to excel in both recall and precision. Further analysis shows that: 1) the one2set paradigm owns the advantage of high recall, but suffers from improper assignments of supervision signals during training; 2) LLMs are powerful in keyphrase selection, but existing selection methods often make redundant selections. Given these observations, we introduce a generate-then-select framework decomposing KPG into two steps, where we adopt a one2set-based model as generator to produce candidates and then use an LLM as selector to select keyphrases from these candidates. Particularly, we make two important improvements on our generator and selector: 1) we design an Optimal Transport-based assignment strategy to address the above improper assignments; 2) we model the keyphrase selection as a sequence labeling task to alleviate redundant selections. Experimental results on multiple benchmark datasets show that our framework significantly surpasses state-of-the-art models, especially in absent keyphrase prediction.

Wenda Xu, Jiachen Li, William Yang Wang, Lei Li

Direct alignment from preferences (DAP) has emerged as a promising paradigm for aligning large language models (LLMs) to human desiderata from pre-collected, offline preference datasets. While recent studies indicate that existing offline DAP methods can directly benefit from online training samples, we highlight the need to develop specific online DAP algorithms to fully harness the power of online training. Specifically, we identify that the learned LLM should adhere to the proximity of the behavior LLM, which collects the training samples. To this end, we propose online Preference Optimization in proximity to the Behavior LLM (BPO), emphasizing the importance of constructing a proper trust region for LLM alignment.We conduct extensive experiments to validate the effectiveness and applicability of our approach by integrating it with various DAP methods, resulting in significant performance improvements across a wide range of tasks when training with the same amount of preference data. Even when only introducing one additional data collection phase, our online BPO improves its offline DAP baseline from 72.0% to 80.2% on TL;DR and from 82.2% to 89.1% on Anthropic Helpfulness in terms of win rate against human reference text.

Sougata Saha, Rohini Srihari

The proliferation of online misinformation presents a significant challenge, requiring scalable strategies for effective mitigation. While detection methods exist, current reactive approaches, like content flagging and banning, are short-term and insufficient. Additionally, advancements like large language models (LLMs) exacerbate the issue by enabling large-scale creation and dissemination of misinformation. Thus, sustainable, scalable solutions that encourage behavior change and broaden perspectives by persuading misinformants against their viewpoints or broadening their perspectives are needed. To this end, we propose persuasive LLM-based dialogue systems to tackle misinformation. However, challenges arise due to the lack of suitable datasets and formal frameworks for generating persuasive responses. Inspired by existing methods for countering online hate speech, we explore adapting counter-hate response strategies for misinformation. Since misinformation and hate speech often coexist despite differing intentions, we develop classifiers to identify and annotate response strategies from hate-speech counter-responses for use in misinformation scenarios. Human evaluations show a 91% agreement on the applicability of these strategies to misinformation. Next, as a scalable counter-misinformation solution, we create an LLM-based argument graph framework that generates persuasive responses, using the strategies as control codes to adjust the style and content. Human evaluations and case studies demonstrate that our framework generates expert-like responses and is 14% more engaging, 21% more natural, and 18% more factual than the best available alternatives.

Zongjie Li, Chaozheng Wang, Pingchuan Ma, Daoyuan Wu, Shuai Wang, Cuiyun Gao, Yang Liu

Large language models (LLMs) have shown promise as automated evaluators for assessing the quality of answers generated by AI systems. However, LLM-based evaluators exhibit position bias, or inconsistency, when used to evaluate candidate answers in pairwise comparisons, favoring either the first or second answer regardless of content. To address this limitation, we propose PORTIA, an alignment-based system designed to mimic human comparison strategies to calibrate position bias in a lightweight yet effective manner. Specifically, PORTIA splits the answers into multiple segments, taking into account both length and semantics, and merges them back into a single prompt for evaluation by LLMs. Extensive experiments with six LLMs on 11,520 answer pairs demonstrate that PORTIA markedly enhances the consistency rates for all models and forms of comparison tested, achieving an average relative improvement of 47.46%. It also enables PORTIA-enhanced GPT-3.5 to achieve agreement rates with humans comparable to GPT-4 and elevates GPT-4’s consistency rate up to 98%. Subsequent human evaluations indicate that the PORTIA-enhanced GPT-3.5 model can even surpass standalone GPT-4 in terms of alignment with human evaluators, highlighting PORTIA’s ability to correct position bias, improve LLM consistency, and boost performance while keeping cost efficiency.

Yiwei Dai, Hengrui Gu, Ying Wang, Xin Wang

Although pre-trained language models (PLMs) have been widely used in natural language understandings (NLU), they are still exposed to fairness issues. Most existing extrinsic debiasing methods rely on manually curated word lists for each sensitive groups to modify training data or to add regular constraints. However, these word lists are often limited by length and scope, resulting in the degradation performance of extrinsic bias mitigation. To address the aforementioned issues, we propose a **C**ontinuous **P**rompts **A**djustment **D**ebiasing method (CPAD), which generates continuous token lists from the entire vocabulary space and uses them to bridge the gap between outputs and targets in fairness learning process. Specifically, CPAD encapsulates fine-tuning objective and debiasing objectives into several independent prompts. To avoid the limitation of manual word lists, in fairness learning phase, we extract outputs from the entire vocabulary space via fine-tuned PLM. Then, we aggregate the outputs from the same sensitive group as continuous token lists to map the outputs into protected attribute labels. Finally, after we learn the debiasing prompts in the perspective of adversarial learning, we improve fairness by adjusting continuous prompts at model inference time. Through extensive experiments on three NLU tasks, we evaluate the debiasing performance from the perspectives of group fairness and fairness through unawareness. The experimental results show that CPAD outperforms all baselines in term of single and two-attributes debiasing performance.

Ronglai Zuo, Fangyun Wei, Brian Mak

Research on continuous sign language recognition (CSLR) is essential to bridge the communication gap between deaf and hearing individuals. Numerous previous studies have trained their models using the connectionist temporal classification (CTC) loss. During inference, these CTC-based models generally require the entire sign video as input to make predictions, a process known as offline recognition, which suffers from high latency and substantial memory usage. In this work, we take the first step towards online CSLR. Our approach consists of three phases: 1) developing a sign dictionary; 2) training an isolated sign language recognition model on the dictionary; and 3) employing a sliding window approach on the input sign sequence, feeding each sign clip to the optimized model for online recognition. Additionally, our online recognition model can be extended to support online translation by integrating a gloss-to-text network and can enhance the performance of any offline model. With these extensions, our online approach achieves new state-of-the-art performance on three popular benchmarks across various task settings. Code and models are available at https://github.com/FangyunWei/SLRT.

Jingtao Cao, Zhang Zheng, Hongru Wang, Kam-Fai Wong

Progress in Text-to-Image (T2I) models has significantly advanced the generation of images from textual descriptions. Existing metrics, such as CLIP, effectively measure the semantic alignment between single prompts and their corresponding images. However, they fall short in evaluating a model’s ability to generalize across a broad spectrum of textual inputs. To address this gap, we propose the VLEU (Visual Language Evaluation Understudy) metric. VLEU leverages the power of Large Language Models (LLMs) to sample from the visual text domain, encompassing the entire range of potential inputs for the T2I task, to generate a wide variety of visual text. The images generated by T2I models from these prompts are then assessed for their alignment with the input text using the CLIP model. VLEU quantitatively measures a model’s generalizability by computing the Kullback-Leibler (KL) divergence between the visual text marginal distribution and the conditional distribution over the images generated by the model. This provides a comprehensive metric for comparing the overall generalizability of T2I models, beyond single-prompt evaluations, and offers valuable insights during the finetuning process. Our experimental results demonstrate VLEU’s effectiveness in evaluating the generalizability of various T2I models, positioning it as an essential metric for future research and development in image synthesis from text prompts. Our code and data will be publicly available at https://github.com/mio7690/VLEU.

Jan Philip Wahle, Terry Ruas, Yang Xu, Bela Gipp

Much of the success of modern language models depends on finding a suitable prompt to instruct the model. Until now, it has been largely unknown how variations in the linguistic expression of prompts affect these models. This study systematically and empirically evaluates which linguistic features influence models through paraphrase types, i.e., different linguistic changes at particular positions. We measure behavioral changes for five models across 120 tasks and six families of paraphrases (i.e., morphology, syntax, lexicon, lexico-syntax, discourse, and others). We also control for other prompt engineering factors (e.g., prompt length, lexical diversity, and proximity to training data). Our results show a potential for language models to improve tasks when their prompts are adapted in specific paraphrase types (e.g., 6.7% median gain in Mixtral 8x7B; 5.5% in LLaMA 3 8B). In particular, changes in morphology and lexicon, i.e., the vocabulary used, showed promise in improving prompts. These findings contribute to developing more robust language models capable of handling variability in linguistic expression.

Wanshi Xu, Xianwei Zhuang, Zhanpeng Chen, Zhihong Zhu, Xuxin Cheng, Yuexian Zou

Fully end-to-end task-oriented dialogue (EToD) systems have shown excellent performance, which requires the ability to retrieve entities accurately for generation. Existing methods improve the accuracy of entity retrieval and construct data flows between retrieval results and response generator, achieving promising results. However, most of them suffer from the following issues: (1) The entity is retrieved by directly interacting with the context at a coarse-grained level, so the similarity score may be disturbed by irrelevant attributes; (2) The generator pays equal attention to retrieved entities and the context and does not learn the generation preferences for the current turn. In this paper, we propose a framework called Regulating Preferences of Generator (RPG) based on retrieval results, which includes a generator preference extractor, an entity retriever, and a generator with the gate-controlled preference regulator. The generator preference extractor not only improves the entity retriever by filtering the interference of irrelevant attributes but also provides more focused guidance to the generator by performing inter-turn attribute prediction. Experiments and analyses on three standard benchmarks show that our framework outperforms existing methods and improves the quality of the dialogue.

Milan Bhan, Jean-Noël Vittaut, Nicolas Chesneau, Marie-Jeanne Lesot

Incorporating natural language rationales in the prompt and In-Context Learning (ICL) have led to a significant improvement of Large Language Models (LLMs) performance. However, generating high-quality rationales require human-annotation or the use of auxiliary proxy models. In this work, we propose Self-AMPLIFY to automatically generate rationales from post hoc explanation methods applied to Small Language Models (SLMs) to improve their own performance. Self-AMPLIFY is a 3-step method that targets samples, generates rationales and builds a final prompt to leverage ICL. Self-AMPLIFY performance is evaluated on four SLMs and five datasets requiring strong reasoning abilities. Self-AMPLIFY achieves good results against competitors, leading to strong accuracy improvement. Self-AMPLIFY is the first method to apply post hoc explanation methods to autoregressive language models to generate rationales to improve their own performance in a fully automated manner.

Hao Yang, Lizhen Qu, Ehsan Shareghi, Reza Haf

Large Multimodal Models (LMMs) have achieved great success recently, demonstrating a strong capability to understand multimodal information and to interact with human users. Despite the progress made, the challenge of detecting high-risk interactions in multimodal settings, and in particular in speech modality, remains largely unexplored. Conventional research on risk for speech modality primarily emphasises the content (e.g., what is captured as transcription). However, in speech-based interactions, paralinguistic cues in audio can significantly alter the intended meaning behind utterances. In this work, we propose a speech-specific risk taxonomy, covering 8 risk categories under hostility (malicious sarcasm and threats), malicious imitation (age, gender, ethnicity), and stereotypical biases (age, gender, ethnicity). Based on the taxonomy, we create a small-scale dataset for evaluating current LMMs capability in detecting these categories of risk. We observe even the latest models remain ineffective to detect various paralinguistic-specific risks in speech (e.g., Gemini 1.5 Pro is performing only slightly above random baseline). Warning: this paper contains biased and offensive examples.

Pu Jian, Donglei Yu, Jiajun Zhang

Visual question answering (VQA) tasks, often performed by visual language model (VLM), face challenges with long-tail knowledge. Recent retrieval-augmented VQA (RA-VQA) systems address this by retrieving and integrating external knowledge sources. However, these systems still suffer from redundant visual information irrelevant to the question during retrieval. To address these issues, in this paper, we propose LLM-RA, a novel method leveraging the reasoning capability of a large language model (LLM) to identify key visual entities, thus minimizing the impact of irrelevant information in the query of retriever. Furthermore, key visual entities are independently encoded for multimodal joint retrieval, preventing cross-entity interference. Experimental results demonstrate that our method outperforms other strong RA-VQA systems. In two knowledge-intensive VQA benchmarks, our method achieves the new state-of-the-art performance among those with similar scale of parameters and even performs comparably to models with 1-2 orders larger parameters.

Shahed Masoudian, Markus Frohmann, Navid Rekabsaz, Markus Schedl

Language models frequently inherit societal biases from their training data. Numerous techniques have been proposed to mitigate these biases during both the pre-training and fine-tuning stages. However, fine-tuning a pre-trained debiased language model on a downstream task can reintroduce biases into the model. Additionally, existing debiasing methods for downstream tasks either (i) require labels of protected attributes (e.g., age, race, or political views) that are often not available or (ii) rely on indicators of bias, which restricts their applicability to gender debiasing since they rely on gender-specific words. To address this, we introduce a novel debiasing regularization technique based on the class-wise variance of embeddings. Crucially, our method does not require attribute labels and targets any attribute, thus addressing the shortcomings of existing debiasing methods. Our experiments on encoder language models and three datasets demonstrate that our method outperforms existing strong debiasing baselines that rely on target attribute labels while maintaining performance on the target task.

Yanjiang Chen, Kai Zhang, Feng Hu, Xianquan Wang, Ruikang Li, Qi Liu

Aspect-based sentiment analysis (ABSA) aims to predict the sentiment polarity of a specific aspect within a given sentence. Most existing methods predominantly leverage semantic or syntactic information based on attention scores, which are susceptible to interference caused by irrelevant contexts and often lack sentiment knowledge at a data-specific level. In this paper, we propose a novel Dynamic Multi-granularity Attribution Network (DMAN) from the perspective of attribution. Initially, we leverage Integrated Gradients to dynamically extract attribution scores for each token, which contain underlying reasoning knowledge for sentiment analysis. Subsequently, we aggregate attribution representations from multiple semantic granularities in natural language, enhancing a profound understanding of the semantics. Finally, we integrate attribution scores with syntactic information to capture the relationships between aspects and their relevant contexts more accurately during the sentence understanding process. Extensive experiments on five benchmark datasets demonstrate the effectiveness of our proposed method.

Junda Zhu, Lingyong Yan, Haibo Shi, Dawei Yin, Lei Sha

Large language models (LLMs) are proven to benefit a lot from retrieval-augmented generation (RAG) in alleviating hallucinations confronted with knowledge-intensive questions. RAG adopts information retrieval techniques to inject external knowledge from semantic-relevant documents as input contexts. However, due to today’s Internet being flooded with numerous noisy and fabricating content, it is inevitable that RAG systems are vulnerable to these noises and prone to respond incorrectly. To this end, we propose to optimize the retrieval-augmented Generator with a Adversarial Tuning Multi-agent system **(ATM)**. The ATM steers the Generator to have a robust perspective of useful documents for question answering with the help of an auxiliary Attacker agent. The Generator and the Attacker are tuned adversarially for several iterations. After rounds of multi-agent iterative tuning, the Generator can eventually better discriminate useful documents amongst fabrications. The experimental results verify the effectiveness of ATM and we also observe that the Generator can achieve better performance compared to state-of-the-art baselines.

Seungjong Sun, Eungu Lee, Seo Yeon Baek, Seunghyun Hwang, Wonbyung Lee, Dongyan Nan, Bernard J Jansen, Jang Hyun Kim

This study is the first to explore whether multi-modal large language models (LLMs) can align their behaviors with visual personas, addressing a significant gap in the literature that predominantly focuses on text-based personas. We developed a novel dataset of 5K fictional avatar images for assignment as visual personas to LLMs, and analyzed their negotiation behaviors based on the visual traits depicted in these images, with a particular focus on aggressiveness. The results indicate that LLMs assess the aggressiveness of images in a manner similar to humans and output more aggressive negotiation behaviors when prompted with an aggressive visual persona. Interestingly, the LLM exhibited more aggressive negotiation behaviors when the opponent’s image appeared less aggressive than their own, and less aggressive behaviors when the opponent’s image appeared more aggressive.

Benjamin Schiller, Johannes Daxenberger, Andreas Waldis, Iryna Gurevych

Topic-Dependent Argument Mining (TDAM), that is extracting and classifying argument components for a specific topic from large document sources, is an inherently difficult task for machine learning models and humans alike, as large TDAM datasets are rare and recognition of argument components requires expert knowledge. The task becomes even more difficult if it also involves stance detection of retrieved arguments. In this work, we investigate the effect of TDAM dataset composition in few- and zero-shot settings. Our findings show that, while fine-tuning is mandatory to achieve acceptable model performance, using carefully composed training samples and reducing the training sample size by up to almost 90% can still yield 95% of the maximum performance. This gain is consistent across three TDAM tasks on three different datasets. We also publish a new dataset and code for future benchmarking.

Kavya Manohar, Leena G Pillai

This paper explores the pitfalls in evaluating multilingual automatic speech recognition (ASR) models, with a particular focus on Indic language scripts. We investigate the text normalization routine employed by leading ASR models, including OpenAI Whisper, Meta’s MMS, Seamless, and Assembly AI’s Conformer, and their unintended consequences on performance metrics. Our research reveals that current text normalization practices, while aiming to standardize ASR outputs for fair comparison, by removing inconsistencies such as variations in spelling, punctuation, and special characters, are fundamentally flawed when applied to Indic scripts. Through empirical analysis using text similarity scores and in-depth linguistic examination, we demonstrate that these flaws lead to artificially improved performance metrics for Indic languages. We conclude by proposing a shift towards developing text normalization routines that leverage native linguistic expertise, ensuring more robust and accurate evaluations of multilingual ASR models.

Woojin Chung, Jiwoo Hong, Na Min An, James Thorne, Se-Young Yun

Stable pre-training is essential for achieving better-performing language models. However, tracking pre-training stability is impractical due to high computational costs. We study Token Embedding Variability as a simple proxy to estimate pre-training stability. We theoretically and empirically demonstrate that Multi-head Low-Rank Attention acts as a fundamental approach to reducing instability. This is supported by empirical findings on variants on GPT-2, demonstrating improved stability and lower perplexities, even at deeper layer counts.