Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from scratch, recent advances in synthetic dialog generation could be used to augment existing dialog datasets with the necessary annotations. However, to assess the feasibility of such an effort, it is important to know the types and frequency of free-text human feedback included in these datasets. In this work, we investigate this question for a variety of commonly used dialog datasets, including MultiWoZ, SGD, BABI, PersonaChat, Wizardsof-Wikipedia, and the human-bot split of the Self-Feeding Chatbot. Using our observations, we derive new taxonomies for the annotation of free-text human feedback in dialogs and investigate the impact of including such data in response generation for three SOTA language generation models, including GPT-2, LLAMA, and Flan-T5. Our findings provide new insights into the composition of the datasets examined, including error types, user response types, and the relations between them.
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Polarization and the marketplace for impressions have conspired to make navigating information online difficult for users, and while there has been a significant effort to detect false or misleading text, multimodal datasets have received considerably less attention. To complement existing resources, we present multimodal Video Misleading Headline (VMH), a dataset that consists of videos and whether annotators believe the headline is representative of the video’s contents. After collecting and annotating this dataset, we analyze multimodal baselines for detecting misleading headlines. Our annotation process also focuses on why annotators view a video as misleading, allowing us to better understand the interplay of annotators’ background and the content of the videos.
The popularity of conversational digital assistants has resulted in the availability of large amounts of conversational data which can be utilized for improved user experience and personalized response generation. Building these assistants using popular large language models like ChatGPT also require additional emphasis on prompt engineering and evaluation methods. Textual similarity metrics are a key ingredient for such analysis and evaluations. While many similarity metrics have been proposed in the literature, they have not proven effective for task-oriented conversations as they do not take advantage of unique conversational features. To address this gap, we present TaskDiff, a novel conversational similarity metric that utilizes different dialogue components (utterances, intents, and slots) and their distributions to compute similarity. Extensive experimental evaluation of TaskDiff on a benchmark dataset demonstrates its superior performance and improved robustness over other related approaches.
In this paper, we conducted a comprehensive study with the latest Sentence Encoders and Large Language Models (LLMs) on the challenging task of “definition-wild zero-shot topic inference”, where users define or provide the topics of interest in real-time. Through extensive experimentation on seven diverse data sets, we observed that LLMs, such as ChatGPT-3.5 and PaLM, demonstrated superior generality compared to other LLMs, e.g., BLOOM and GPT-NeoX. Furthermore, Sentence-BERT, a BERT-based classical sentence encoder, outperformed PaLM and achieved performance comparable to ChatGPT-3.5.
Recent pre-trained language models (PLMs) achieve promising results in existing abstractive summarization datasets. However, existing summarization benchmarks overlap in time with the standard pre-training corpora and finetuning datasets. Hence, the strong performance of PLMs may rely on the parametric knowledge that is memorized during pre-training and fine-tuning. Moreover, the knowledge memorized by PLMs may quickly become outdated, which affects the generalization performance of PLMs on future data. In this work, we propose TempoSum, a novel benchmark that contains data samples from 2010 to 2022, to understand the temporal generalization ability of abstractive summarization models. Through extensive human evaluation, we show that parametric knowledge stored in summarization models significantly affects the faithfulness of the generated summaries on future data. Moreover, existing faithfulness enhancement methods cannot reliably improve the faithfulness of summarization models on future data. Finally, we discuss several recommendations to the research community on how to evaluate and improve the temporal generalization capability of text summarization models.
We propose AnyTOD, an end-to-end, zero-shot task-oriented dialog (TOD) system capable of zero-shot adaptation onto unseen tasks or domains. We view TOD as a program executed by a language model (LM), where program logic and ontology is provided by a designer as a schema. To enable generalization to unseen schemas and programs without prior training, AnyTOD adopts a neuro-symbolic approach. A neural LM keeps track of events that occur during a conversation, and a symbolic program implementing dialog policy is executed to recommend actions AnyTOD should take. This approach drastically reduces data annotation and model training requirements, addressing the enduring challenge of rapidly adapting a TOD system to unseen tasks and domains. We demonstrate state-of-the-art results on STAR, ABCD and SGD benchmarks. We also demonstrate strong zero-shot transfer ability in low-resource settings, such as zero-shot transfer onto MultiWOZ. In addition, we release STARv2, an updated version of the STAR dataset with richer annotations, for benchmarking zero-shot task transfer for end-to-end TOD models.
CoCo: Coherence-Enhanced Machine-Generated Text Detection Under Low Resource With Contrastive Learning
PDF ↗Machine-Generated Text (MGT) detection, a task that discriminates MGT from Human-Written Text (HWT), plays a crucial role in preventing misuse of text generative models, which excel in mimicking human writing style recently. Latest proposed detectors usually take coarse text sequences as input and fine-tune pretrained models with standard cross-entropy loss. However, these methods fail to consider the linguistic structure of texts. Moreover, they lack the ability to handle the low-resource problem which could often happen in practice considering the enormous amount of textual data online. In this paper, we present a coherence-based contrastive learning model named CoCo to detect the possible MGT under low-resource scenario. To exploit the linguistic feature, we encode coherence information in form of graph into text representation. To tackle the challenges of low data resource, we employ a contrastive learning framework and propose an improved contrastive loss for preventing performance degradation brought by simple samples. The experiment results on two public datasets and two self-constructed datasets prove our approach outperforms the state-of-art methods significantly. Also, we surprisingly find that MGTs originated from up-to-date language models could be easier to detect than these from previous models, in our experiments. And we propose some preliminary explanations for this counter-intuitive phenomena. All the codes and datasets are open-sourced.
Relational databases play an important role in business, science, and more. However, many users cannot fully unleash the analytical power of relational databases, because they are not familiar with database languages such as SQL. Many techniques have been proposed to automatically generate SQL from natural language, but they suffer from two issues: (1) they still make many mistakes, particularly for complex queries, and (2) they do not provide a flexible way for non-expert users to validate and refine incorrect queries. To address these issues, we introduce a new interaction mechanism that allows users to directly edit a step-by-step explanation of a query to fix errors. Our experiments on multiple datasets, as well as a user study with 24 participants, demonstrate that our approach can achieve better performance than multiple SOTA approaches. Our code and datasets are available at https://github.com/magic-YuanTian/STEPS.
Tabular question answering (TQA) presents a challenging setting for neural systems by requiring joint reasoning of natural language with large amounts of semi-structured data. Unlike humans who use programmatic tools like filters to transform data before processing, language models in TQA process tables directly, resulting in information loss as table size increases. In this paper we propose ToolWriter to generate query specific programs and detect when to apply them to transform tables and align them with the TQA model’s capabilities. Focusing Toolwriter to generate row-filtering tools improves the state-of-the-art for WikiTableQuestions and WikiSQL with the most performance gained on long tables. By investigating headroom, our work highlights the broader potential for programmatic tools combined with neural components to manipulate large amounts of structured data.
We investigate the effect of sub-word tokenization on representations of German noun compounds: single orthographic words which are composed of two or more constituents but often tokenized into units that are not morphologically motivated or meaningful. Using variants of BERT models and tokenization strategies on domain-specific restricted diachronic data, we introduce a suite of evaluations relying on the masked language modelling task and compositionality prediction. We obtain the most consistent improvements by pre-splitting compounds into constituents.
Explainable multi-hop question answering (QA) not only predicts answers but also identifies rationales, i. e. subsets of input sentences used to derive the answers. Existing methods rely on supervision for both answers and rationales. This problem has been extensively studied under the supervised setting, where both answer and rationale annotations are given. Because rationale annotations are expensive to collect and not always available, recent efforts have been devoted to developing methods that do not rely on supervision for rationales. However, such methods have limited capacities in modeling interactions between sentences, let alone reasoning across multiple documents. This work proposes a principled, probabilistic approach for training explainable multi-hop QA systems without rationale supervision. Our approach performs multi-hop reasoning by explicitly modeling rationales as sets, enabling the model to capture interactions between documents and sentences within a document. Experimental results show that our approach is more accurate at selecting rationales than the previous methods, while maintaining similar accuracy in predicting answers.
Depressive disorders constitute a severe public health issue worldwide. However, public health systems have limited capacity for case detection and diagnosis. In this regard, the widespread use of social media has opened up a way to access public information on a large scale. Computational methods can serve as support tools for rapid screening by exploiting this user-generated social media content. This paper presents an efficient semantic pipeline to study depression severity in individuals based on their social media writings. We select test user sentences for producing semantic rankings over an index of representative training sentences corresponding to depressive symptoms and severity levels. Then, we use the sentences from those results as evidence for predicting symptoms severity. For that, we explore different aggregation methods to answer one of four Beck Depression Inventory (BDI-II) options per symptom. We evaluate our methods on two Reddit-based benchmarks, achieving improvement over state of the art in terms of measuring depression level.
Automatic detection of consumers’ complaints about items or services they buy can be critical for organizations and online merchants. Previous studies on complaint identification are limited to text. Images along with the reviews can provide cues to identify complaints better, thus emphasizing the importance of incorporating multi-modal inputs into the process. Generally, the customer’s emotional state significantly impacts the complaint expression; thus, the effect of emotion and sentiment on complaint identification must also be investigated. Furthermore, different organizations are usually not allowed to share their privacy-sensitive records due to data security and privacy concerns. Due to these issues, traditional models find it hard to understand and identify complaint patterns, particularly in the financial and healthcare sectors. In this work, we created a new dataset - Multi-modal Complaint Dataset (MCD), a collection of reviews and images of the products posted on the website of the retail giant Amazon. We propose a federated meta-learning-based multi-modal multi-task framework for identifying complaints considering emotion recognition and sentiment analysis as two auxiliary tasks. Experimental results indicate that the proposed approach outperforms the baselines and the state-of-the-art approaches in centralized and federated meta-learning settings.
Assessing the influence of attractor-verb distance on grammatical agreement in humans and language models
PDF ↗Subject-verb agreement in the presence of an attractor noun located between the main noun and the verb elicits complex behavior: judgments of grammaticality are modulated by the grammatical features of the attractor. For example, in the sentence \textit{``The girl near the boys likes climbing''}, the attractor (\textit{boys}) disagrees in grammatical number with the verb (\textit{likes}), creating a locally implausible transition probability. Here, we parametrically modulate the distance between the attractor and the verb while keeping the length of the sentence equal. We evaluate the performance of both humans and two artificial neural network models: both make more mistakes when the attractor is closer to the verb, but neural networks get close to the chance level while humans are mostly able to overcome the attractor interference. Additionally, we report a linear effect of attractor distance on reaction times. We hypothesize that a possible reason for the proximity effect is the calculation of transition probabilities between adjacent words. Nevertheless, classical models of attraction such as the cue-based model might suffice to explain this phenomenon, thus paving the way for new research. Data and analyses available at https://osf.io/d4g6k
Given the exponential growth in the number of documents on the web in recent years, there is an increasing demand for accurate models to extract keyphrases from such documents. Keyphrase extraction is the task of automatically identifying representative keyphrases from the source document. Typically, candidate keyphrases exhibit latent hierarchical structures embedded with intricate syntactic and semantic information. Moreover, the relationships between candidate keyphrases and the document also form hierarchical structures. Therefore, it is essential to consider these latent hierarchical structures when extracting keyphrases. However, many recent unsupervised keyphrase extraction models overlook this aspect, resulting in incorrect keyphrase extraction. In this paper, we address this issue by proposing a new hyperbolic ranking model (HyperRank). HyperRank is designed to jointly model global and local context information for estimating the importance of each candidate keyphrase within the hyperbolic space, enabling accurate keyphrase extraction. Experimental results demonstrate that HyperRank significantly outperforms recent state-of-the-art baselines.
Joyful: Joint Modality Fusion and Graph Contrastive Learning for Multimoda Emotion Recognition
PDF ↗Multimodal emotion recognition aims to recognize emotions for each utterance from multiple modalities, which has received increasing attention for its application in human-machine interaction. Current graph-based methods fail to simultaneously depict global contextual features and local diverse uni-modal features in a dialogue. Furthermore, with the number of graph layers increasing, they easily fall into over-smoothing. In this paper, we propose a method for joint modality fusion and graph contrastive learning for multimodal emotion recognition (Joyful), where multimodality fusion, contrastive learning, and emotion recognition are jointly optimized. Specifically, we first design a new multimodal fusion mechanism that can provide deep interaction and fusion between the global contextual and uni-modal specific features. Then, we introduce a graph contrastive learning framework with inter- and intra-view contrastive losses to learn more distinguishable representations for samples with different sentiments. Extensive experiments on three benchmark datasets indicate that Joyful achieved state-of-the-art (SOTA) performance compared with all baselines. Code is released on Github (https://anonymous.4open.science/r/MERC-7F88).
Online movie review platforms are providing crowdsourced feedback for the film industry and the general public, while spoiler reviews greatly compromise user experience. Although preliminary research efforts were made to automatically identify spoilers, they merely focus on the review content itself, while robust spoiler detection requires putting the review into the context of facts and knowledge regarding movies, user behavior on film review platforms, and more. In light of these challenges, we first curate a large-scale network-based spoiler detection dataset LCS and a comprehensive and up-to-date movie knowledge base UKM. We then propose MVSD, a novel spoiler detection model that takes into account the external knowledge about movies and user activities on movie review platforms. Specifically, MVSD constructs three interconnecting heterogeneous information networks to model diverse data sources and their multi-view attributes, while we design and employ a novel heterogeneous graph neural network architecture for spoiler detection as node-level classification. Extensive experiments demonstrate that MVSD advances the state-of-the-art on two spoiler detection datasets, while the introduction of external knowledge and user interactions help ground robust spoiler detection.
The use of spontaneous language to derive appropriate digital markers has become an emergent, promising and non-intrusive method to diagnose and monitor dementia. Here we propose methods to capture language coherence as a cost-effective, human-interpretable digital marker for monitoring cognitive changes in people with dementia. We introduce a novel task to learn the temporal logical consistency of utterances in short transcribed narratives and investigate a range of neural approaches. We compare such language coherence patterns between people with dementia and healthy controls and conduct a longitudinal evaluation against three clinical bio-markers to investigate the reliability of our proposed digital coherence marker. The coherence marker shows a significant difference between people with mild cognitive impairment, those with Alzheimer’s Disease and healthy controls. Moreover our analysis shows high association between the coherence marker and the clinical bio-markers as well as generalisability potential to other related conditions.
Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in conversation. As a solution, fine-tuning these models on dialogue data has been proposed. However, creating separate models for each use case is impractical, and we show that fine-tuning models for dialogue results in poor performance on typical fact-checking. To overcome this challenge, we present techniques that allow us to use the same models for both dialogue and typical fact-checking. These mainly focus on retrieval adaptation and transforming conversational inputs so that they can be accurately processed by models trained on stand-alone claims. We demonstrate that a typical fact-checking model incorporating these techniques is competitive with state-of-the-art models for dialogue, while maintaining its performance on stand-alone claims.
Disagreements are common in online discussions. Disagreement may foster collaboration and improve the quality of a discussion under some conditions. Although there exist methods for recognizing disagreement, a deeper understanding of factors that influence disagreement is lacking in the literature. We investigate a hypothesis that differences in personal values are indicative of disagreement in online discussions. We show how state-of-the-art models can be used for estimating values in online discussions and how the estimated values can be aggregated into value profiles. We evaluate the estimated value profiles based on human-annotated agreement labels. We find that the dissimilarity of value profiles correlates with disagreement in specific cases. We also find that including value information in agreement prediction improves performance.