Converging societal and technical factors have transformed language technologies into user-facing applications used by the general public across languages. Machine Translation (MT) has become a global tool, with cross-lingual services now also supported by dialogue systems powered by multilingual Large Language Models (LLMs). Widespread accessibility has extended MT’s reach to a vast base of *lay users*, many with little to no expertise in the languages or the technology itself. And yet, the understanding of MT consumed by such a diverse group of users—their needs, experiences, and interactions with multilingual systems—remains limited. In our position paper, we first trace the evolution of MT user profiles, focusing on non-experts and how their engagement with technology may shift with the rise of LLMs. Building on an interdisciplinary body of work, we identify three factors—usability, trust, and literacy—that are central to shaping user interactions and must be addressed to align MT with user needs. By examining these dimensions, we provide insights to guide the progress of more user-centered MT.
论文检索
输入标题、作者或关键词，从 1,444 篇学术成果中精准定位
Beyond Task-Oriented and Chitchat Dialogues: Proactive and Transition-Aware Conversational Agents
PDF ↗Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between these modes. To address this gap, we introduce TACT (TOD-And-Chitchat Transition), a dataset designed for transition-aware dialogue modeling that incorporates structurally diverse and integrated mode flows. TACT supports both user- and agent-driven mode switches, enabling robust modeling of complex conversational dynamics.To evaluate an agent’s ability to initiate and recover from mode transitions, we propose two new metrics—Switch and Recovery.Models trained on TACT outperform baselines in both intent detection and mode transition handling. Moreover, applying Direct Preference Optimization (DPO) to TACT-trained models yields additionalgains, achieving 75.74% joint mode-intent accuracy and a 70.1% win rate against GPT-4o in human evaluation.These results demonstrate that pairing structurally diverse data with DPO enhances response quality and transition control, paving the way for more proactive and transition-aware conversational agents.
Large language models (LLMs) have demonstrated capabilities that are highly satisfactory to a wide range of users by adapting to their culture and wisdom. Yet, this can translate into a propensity to produce responses that align with users’ viewpoints, even when the latter are wrong. This behaviour is known as sycophancy, the tendency of LLMs to generate misleading responses as long as they align with the user’s, inducing bias and reducing reliability. To make interactions consistent, reliable and safe, we introduce X-Agent, an Oversight Reasoning framework that audits human–LLM dialogues, reasons about them, captures sycophancy and corrects the final outputs. Concretely, X-Agent extends debate-based frameworks by (i) auditing human-LLM conversations, (ii) applying a defence layer that steers model behaviour and goes beyond user beliefs, and (iii) extracting reasoning traces from evaluations that serve as training signals for mitigating sycophancy. We evaluate X-Agent across diverse scenarios and languages, showing that it consistently detects sycophancy, reduces unwarranted agreement, and improves cross-turn consistency, advancing a reasoning-as-overview paradigm for safer LLM interaction. Our approach introduces a novel paradigm in which reasoning is not merely a means to solve problems, but as a mechanism for overseeing the problem-solving processes of other models.
DeepWell-Adol: A Scalable Expert-Based Dialogue Corpus for Adolescent Positive Mental Health and Wellbeing Promotion
PDF ↗Promoting positive mental health and well-being, especially in adolescents, is a critical yet underexplored area in natural language processing (NLP). Most existing NLP research focuses on clinical therapy or psychological counseling for the general population, which does not adequately address the preventative and growth-oriented needs of adolescents. In this paper, we introduce DeepWell-Adol, a domain-specific Chinese dialogue corpus grounded in positive psychology and coaching, designed to foster adolescents’ positive mental health and well-being. To balance the trade-offs between data quality, quantity, and scenario diversity, the corpus comprises two main components: human expert-written seed data (ensuring professional quality) and its mirrored expansion (automatically generated using a two-stage scenario-based augmentation framework). This approach enables large-scale data creation while maintaining domain relevance and reliability. Comprehensive evaluations demonstrate that the corpus meets general standards for psychological dialogue and emotional support, while also showing superior performance across multiple models in promoting positive psychological processes, character strengths, interpersonal relationships, and healthy behaviors. Moreover, the framework proposed for building and evaluating DeepWell-Adol offers a flexible and scalable method for developing domain-specific datasets. It significantly enhances automation and reduces development costs without compromising professional standards—an essential consideration in sensitive areas like adolescent and elderly mental health. We make our dataset publicly available.
Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs, yet their development is constrained by the costly and labor-intensive process of data collection and system evaluation. To address these limitations, we present a comprehensive framework with three key contributions. First, we introduce a novel data curation pipeline that synthesizes dialogues from annotated egocentric videos, resulting in ProAssist, a large-scale synthetic dialogue dataset spanning multiple domains. Second, we develop a suite of automatic evaluation metrics, validated through extensive human studies. Third, we propose an end-to-end model that processes streaming video inputs to generate contextually appropriate responses, incorporating novel techniques for handling data imbalance and long-duration videos. This work lays the foundation for developing real-time, proactive AI assistants capable of guiding users through diverse tasks.
Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers. While query rewriting techniques improve clarity, they often incur significant computational cost due to additional autoregressive steps. Moreover, although LLM-based retrievers demonstrate strong performance, they are not explicitly optimized to track user intent in multi-turn settings, often failing under topic drift or contextual ambiguity. To address these limitations, we propose ContextualRetriever, a novel LLM-based retriever that directly incorporates conversational context into the retrieval process. Our approach introduces: (1) a context-aware embedding mechanism that highlights the current query within the dialogue history; (2) intent-guided supervision based on high-quality rewritten queries; and (3) a training strategy that preserves the generative capabilities of the base LLM. Extensive evaluations across multiple conversational search benchmarks demonstrate that ContextualRetriever significantly outperforms existing methods while incurring no additional inference overhead.
The rise of LLM-driven AI characters raises safety concerns, particularly for vulnerable human users with psychological disorders. To address these risks, we propose EmoAgent, a multi-agent AI framework designed to evaluate and mitigate mental health hazards in human-AI interactions. EmoAgent comprises two components: **EmoEval** simulates virtual users, including those portraying mentally vulnerable individuals, to assess mental health changes before and after interactions with AI characters. It uses clinically proven psychological and psychiatric assessment tools (PHQ-9, PDI, PANSS) to evaluate mental risks induced by LLM. **EmoGuard** serves as an intermediary, monitoring users’ mental status, predicting potential harm, and providing corrective feedback to mitigate risks. Experiments conducted in popular character-based chatbots show that emotionally engaging dialogues can lead to psychological deterioration in vulnerable users, with mental state deterioration in more than 34.4% of the simulations. EmoGuard significantly reduces these deterioration rates, underscoring its role in ensuring safer AI-human interactions.
Conversational breakdowns in close relationships are deeply shaped by personal histories and emotional context, yet most NLP research treats conflict detection as a general task, overlooking the relational dynamics that influence how messages are perceived. In this work, we leverage nonviolent communication (NVC) theory to evaluate LLMs in detecting conversational breakdowns and assessing how relationship backstory influences both human and model perception of conflicts. Given the sensitivity and scarcity of real-world datasets featuring conflict between familiar social partners with rich personal backstories, we contribute the PersonaConflicts Corpus, a dataset of N=5,772 naturalistic simulated dialogues spanning diverse conflict scenarios between friends, family members, and romantic partners. Through a controlled human study, we annotate a subset of dialogues and obtain fine-grained labels of communication breakdown types on individual turns, and assess the impact of backstory on human and model perception of conflict in conversation. We find that the polarity of relationship backstories significantly shifted human perception of communication breakdowns and impressions of the social partners, yet models struggle to meaningfully leverage those backstories in the detection task. Additionally, we find that models consistently overestimate how positively a message will make a listener feel. Our findings underscore the critical role of personalization to relationship contexts in enabling LLMs to serve as effective mediators in human communication for authentic connection.
Toward Multi-Session Personalized Conversation: A Large-Scale Dataset and Hierarchical Tree Framework for Implicit Reasoning
PDF ↗There has been a surge in the use of large language models (LLM) conversational agents to generate responses based on long-term history from multiple sessions. However, existing long-term open-domain dialogue datasets lack complex, real-world personalization and fail to capture implicit reasoning—where relevant information is embedded in subtle, syntactic, or semantically distant connections rather than explicit statements. In such cases, traditional retrieval methods fail to capture relevant context, and long-context modeling also becomes inefficient due to numerous complicated persona-related details. To address this gap, we introduce ImplexConv, a large-scale long-term dataset with 2,500 examples, each containing approximately 100 conversation sessions, designed to study implicit reasoning in personalized dialogues. Additionally, we propose TaciTree, a novel hierarchical tree framework that structures conversation history into multiple levels of summarization. Instead of brute-force searching all data, TaciTree enables an efficient, level-based retrieval process where models refine their search by progressively selecting relevant details. Our experiments demonstrate that TaciTree significantly improves the ability of LLMs to reason over long-term conversations with implicit contextual dependencies.
DischargeSim: A Simulation Benchmark for Educational Doctor–Patient Communication at Discharge
PDF ↗Discharge communication is a critical yet underexplored component of patient care, where the goal shifts from diagnosis to education. While recent large language model (LLM) benchmarks emphasize in-visit diagnostic reasoning, they fail to evaluate models’ ability to support patients after the visit. We introduce DischargeSim, a novel benchmark that evaluates LLMs on their ability to act as personalized discharge educators. DischargeSim simulates post-visit, multi-turn conversations between LLM-driven DoctorAgents and PatientAgents with diverse psychosocial profiles (e.g., health literacy, education, emotion). Interactions are structured across six clinically grounded discharge topics and assessed along three axes: (1) dialogue quality via automatic and LLM-as-judge evaluation, (2) personalized document generation including free-text summaries and structured AHRQ checklists, and (3) patient comprehension through a downstream multiple-choice exam. Experiments across 18 LLMs reveal significant gaps in discharge education capability, with performance varying widely across patient profiles. Notably, model size does not always yield better education outcomes, highlighting trade-offs in strategy use and content prioritization. DischargeSim offers a first step toward benchmarking LLMs in post-visit clinical education and promoting equitable, personalized patient support.
CIFLEX: Contextual Instruction Flow for Sub-task Execution in Multi-Turn Interactions with a Single On-Device LLM
PDF ↗We present CIFLEX (Contextual Instruction FLow with EXecution), a novel execution system for efficient sub-task handling in multi-turn interactions with a single on-device large language model (LLM). As LLMs become increasingly capable, a single model is expected to handle diverse sub-tasks that more effectively and comprehensively support answering user requests. Naive approach reprocesses the entire conversation context when switching between main and sub-tasks (e.g., query rewriting, summarization), incurring significant computational overhead. CIFLEX mitigates this overhead by reusing the key-value (KV) cache from the main task and injecting only task-specific instructions into isolated side paths. After sub-task execution, the model rolls back to the main path via cached context, thereby avoiding redundant prefill computation. To support sub-task selection, we also develop a hierarchical classification strategy tailored for small-scale models, decomposing multi-choice decisions into binary ones. Experiments show that CIFLEX significantly reduces computational costs without degrading task performance, enabling scalable and efficient multi-task dialogue on-device.
With advancements in large audio-language models (LALMs), which enhance large language models (LLMs) with auditory capabilities, these models are expected to demonstrate universal proficiency across various auditory tasks. While numerous benchmarks have emerged to assess LALMs’ performance, they remain fragmented and lack a structured taxonomy. To bridge this gap, we conduct a comprehensive survey and propose a systematic taxonomy for LALM evaluations, categorizing them into four dimensions based on their objectives: (1) General Auditory Awareness and Processing, (2) Knowledge and Reasoning, (3) Dialogue-oriented Ability, and (4) Fairness, Safety, and Trustworthiness. We provide detailed overviews within each category and highlight challenges in this field, offering insights into promising future directions. To the best of our knowledge, this is the first survey specifically focused on the evaluations of LALMs, providing clear guidelines for the community.
With the emergence of strong vision language capabilities, multimodal large language models (MLLMs) have demonstrated tremendous potential for real-world applications. However, the security vulnerabilities exhibited by the visual modality pose significant challenges to deploying such models in open-world environments.Recent studies have successfully induced harmful responses from target MLLMs by encoding harmful textual semantics directly into visual inputs. However, in these approaches, the visual modality primarily serves as a trigger for unsafe behavior, often exhibiting semantic ambiguity and lacking grounding in realistic scenarios. In this work, we define a novel setting: vision-centric jailbreak, where visual information serves as a necessary component in constructing a complete and realistic jailbreak context. Building on this setting, we propose the VisCo (Visual Contextual) Attack.VisCo fabricates contextual dialogue using four distinct vision-focused strategies, dynamically generating auxiliary images when necessary to construct a vision-centric jailbreak scenario.To maximize attack effectiveness, it incorporates automatic toxicity obfuscation and semantic refinement to produce a final attack prompt that reliably triggers harmful responses from the target black-box MLLMs. Specifically, VisCo achieves a toxicity score of 4.78 and an Attack Success Rate (ASR) of 85% on MM-SafetyBench against GPT-4o, significantly outperforming the baseline, which achieves a toxicity score of 2.48 and an ASR of 22.2%. Code: https://github.com/Dtc7w3PQ/Visco-Attack.
FB-Bench: A Fine-Grained Multi-Task Benchmark for Evaluating LLMs’ Responsiveness to Human Feedback
PDF ↗Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues, the user utterances are often independent, neglecting the nuanced and complex nature of human feedback within real-world usage scenarios. To fill this research gap, we introduce FB-Bench, a fine-grained, multi-task benchmark designed to evaluate LLMs’ responsiveness to human feedback under real-world usage scenarios in Chinese. Drawing from the two main interaction scenarios, FB-Bench comprises 591 meticulously curated samples, encompassing eight task types, five deficiency types of response, and nine feedback types. We extensively evaluate a broad array of popular LLMs, revealing significant variations in their performance across different interaction scenarios. Further analysis indicates that task, human feedback, and deficiencies of previous responses can also significantly impact LLMs’ responsiveness. Our findings underscore both the strengths and limitations of current models, providing valuable insights and directions for future research.
Recent large pretrained models such as LLMs (e.g., GPT series) and VLAs (e.g., OpenVLA) have achieved notable progress on multimodal tasks, yet they are built upon a multi-input single-output (MISO) paradigm. We show that this paradigm fundamentally limits performance in multi-input multi-output (MIMO) scenarios, where parallel task execution is required. In MISO architectures, tasks compete for a shared output channel, creating mutual exclusion effects that cause unbalanced optimization and degraded performance. To address this gap, we introduce MIMO-VLA (VLASCD), a unified training framework that enables concurrent multi-task outputs, exemplified by simultaneous dialogue generation and decision-making. Inspired by human cognition, MIMO-VLA eliminates interference between tasks and supports efficient parallel processing. Experiments on the CARLA autonomous driving platform demonstrate that MIMO-VLA substantially outperforms state-of-the-art MISO-based LLMs, reinforcement learning models, and VLAs in MIMO settings, establishing a new direction for multimodal and multitask learning.
Multimodal Fine-grained Context Interaction Graph Modeling for Conversational Speech Synthesis
PDF ↗Conversational Speech Synthesis (CSS) aims to generate speech with natural prosody by understanding the multimodal dialogue history (MDH). The latest work predicts the accurate prosody expression of the target utterance by modeling the utterance-level interaction characteristics of MDH and the target utterance. However, MDH contains fine-grained semantic and prosody knowledge at the word level. Existing methods overlook the fine-grained semantic and prosodic interaction modeling. To address this gap, we propose MFCIG-CSS, a novel Multimodal Fine-grained Context Interaction Graph-based CSS system. Our approach constructs two specialized multimodal fine-grained dialogue interaction graphs: a semantic interaction graph and a prosody interaction graph. These two interaction graphs effectively encode interactions between word-level semantics, prosody, and their influence on subsequent utterances in MDH. The encoded interaction features are then leveraged to enhance synthesized speech with natural conversational prosody. Experiments on the DailyTalk dataset demonstrate that MFCIG-CSS outperforms all baseline models in terms of prosodic expressiveness. Code and speech samples are available at https://github.com/AI-S2-Lab/MFCIG-CSS.
Taming Text-to-Image Synthesis for Novices: User-centric Prompt Generation via Multi-turn Guidance
PDF ↗The emergence of text-to-image synthesis (TIS) models has significantly influenced digital image creation by producing high-quality visuals from written descriptions. Yet these models are sensitive on textual prompts, posing a challenge for novice users who may not be familiar with TIS prompt writing. Existing solutions relieve this via automatic prompt expansion or generation from a user query. However, this single-turn manner suffers from limited user-centricity in terms of result interpretability and user interactivity. Thus, we propose DialPrompt, a dialogue-based TIS prompt generation model that emphasizes user experience for novice users. DialPrompt is designed to follow a multi-turn workflow, where in each round of dialogue the model guides user to express their preferences on possible optimization dimensions before generating the final TIS prompt. To achieve this, we mined 15 essential dimensions for high-quality prompts from advanced users and curated a multi-turn dataset. Through training on this dataset, DialPrompt improves user-centricity by allowing users to perceive and control the creation process of TIS prompts. Experiments indicate that DialPrompt improves significantly in user-centricity score compared with existing approaches while maintaining a competitive quality of synthesized images. In our user evaluation, DialPrompt is highly rated by 19 human reviewers (especially novices).
ConsistentChat: Building Skeleton-Guided Consistent Multi-Turn Dialogues for Large Language Models from Scratch
PDF ↗Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this limitation, we propose Skeleton-Guided Multi-Turn Dialogue Generation, a framework that constrains multi-turn instruction synthesis by explicitly modeling human conversational intent. It operates in two stages: (1) Intent Modeling, which captures the global structure of human dialogues by assigning each conversation to one of nine well-defined intent trajectories, ensuring a coherent and goal-oriented information flow; and (2) Skeleton Generation, which constructs a structurally grounded sequence of user queries aligned with the modeled intent, thereby serving as a scaffold that constrains and guides the downstream instruction synthesis process. Based on this process, we construct ConsistentChat, a multi-turn instruction dataset with approximately 15,000 multi-turn conversations and 224,392 utterances. Experiments on the Light, Topdial, and MT-Eval benchmarks show that models fine-tuned on ConsistentChat achieve a 20–30% improvement in chat consistency and up to a 15% increase in task success rate, significantly outperforming models trained on existing single-turn and multi-turn instruction datasets.
SQLWOZ: A Realistic Task-Oriented Dialogue Dataset with SQL-Based Dialogue State Representation for Complex User Requirements
PDF ↗High-quality datasets are essential for building effective task-oriented dialogue (TOD) systems. The existing TOD datasets often present overly simplified interactions, where users incrementally express straightforward requests that can be managed with basic slot-value style dialogue states, such as “hotel-area = east.” However, this approach does not reflect real-life scenarios in which users may express complex constraints and preferences. To address this gap, in this paper, we propose SQLWOZ, a novel TOD dataset designed to capture complex, real-world user requirements. The user requirements in SQLWOZ include the four categories: 1) multiple values for a slot, 2) excluded values within a slot, 3) preferred or prioritized values, and 4) conditional values based on other conditions. We utilize SQL statements as a formalized and expressive representation of dialogue states within SQLWOZ. To evaluate the dataset, we adapt large language models as dialogue agents and conduct extensive experiments on the SQL-based dialogue state tracking, dialogue response generation and end-to-end TOD tasks. The experimental results demonstrate the complexity and quality of SQLWOZ, establishing it as a new benchmark for advancing TOD research.
CTCC: A Robust and Stealthy Fingerprinting Framework for Large Language Models via Cross-Turn Contextual Correlation Backdoor
PDF ↗The widespread deployment of large language models (LLMs) has intensified concerns around intellectual property (IP) protection, as model theft and unauthorized redistribution become increasingly feasible. To address this, model fingerprinting aims to embed verifiable ownership traces into LLMs. However, existing methods face inherent trade-offs between stealthness, robustness, and generalizability—being either detectable via distributional shifts, vulnerable to adversarial modifications, or easily invalidated once the fingerprint is revealed. In this work, we introduce CTCC, a novel rule-driven fingerprinting framework that encodes contextual correlations across multiple dialogue turns—such as counterfactual—rather than relying on token-level or single-turn triggers. CTCC enables fingerprint verification under black-box access while mitigating false positives and fingerprint leakage, supporting continuous construction under a shared semantic rule even if partial triggers are exposed. Extensive experiments across multiple LLM architectures demonstrate that CTCC consistently achieves stronger stealth and robustness than prior work. Our findings position CTCC as a reliable and practical solution for ownership verification in real-world LLM deployment scenarios.