We propose to measure political bias in LLMs by analyzing both the content and style of their generated content regarding political issues. Existing benchmarks and measures focus on gender and racial biases. However, political bias exists in LLMs and can lead to polarization and other harms in downstream applications. In order to provide transparency to users, we advocate that there should be fine-grained and explainable measures of political biases generated by LLMs. Our proposed measure looks at different political issues such as reproductive rights and climate change, at both the content (the substance of the generation) and the style (the lexical polarity) of such bias. We measured the political bias in eleven open-sourced LLMs and showed that our proposed framework is easily scalable to other topics and is explainable.
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Fundamental Capabilities of Large Language Models and their Applications in Domain Scenarios: A Survey
PDF ↗Large Language Models (LLMs) demonstrate significant value in domain-specific applications, benefiting from their fundamental capabilities. Nevertheless, it is still unclear which fundamental capabilities contribute to success in specific domains. Moreover, the existing benchmark-based evaluation cannot effectively reflect the performance of real-world applications. In this survey, we review recent advances of LLMs in domain applications, aiming to summarize the fundamental capabilities and their collaboration. Furthermore, we establish connections between fundamental capabilities and specific domains, evaluating the varying importance of different capabilities. Based on our findings, we propose a reliable strategy for domains to choose more robust backbone LLMs for real-world applications.
Interpretable User Satisfaction Estimation for Conversational Systems with Large Language Models
PDF ↗Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their satisfaction or dissatisfaction with diverse conversational patterns in both general-purpose (ChatGPT and Bing Copilot) and task-oriented (customer service chatbot) conversational systems. Existing approaches based on featurized ML models or text embeddings fall short in extracting generalizable patterns and are hard to interpret. In this work, we show that LLMs can extract interpretable signals of user satisfaction from their natural language utterances more effectively than embedding-based approaches. Moreover, an LLM can be tailored for USE via an iterative prompting framework using supervision from labeled examples. Our proposed method, Supervised Prompting for User satisfaction Rubrics (SPUR), not only has higher accuracy but is more interpretable as it scores user satisfaction via learned rubrics with a detailed breakdown.
As instruction-tuned large language models (LLMs) evolve, aligning pretrained foundation models presents increasing challenges. Existing alignment strategies, which typically leverage diverse and high-quality data sources, often overlook the intrinsic uncertainty of tasks, learning all data samples equally. This may lead to suboptimal data efficiency and model performance. In response, we propose uncertainty-aware learning (UAL) to improve the model alignment of different task scenarios, by introducing the sample uncertainty (elicited from more capable LLMs). We implement UAL by a simple fashion – adaptively setting the label smoothing value of training according to the uncertainty of individual samples. Analysis shows that our UAL indeed facilitates better token clustering in the feature space, validating our hypothesis. Extensive experiments on widely used benchmarks demonstrate that our UAL significantly and consistently outperforms standard supervised fine-tuning. Notably, LLMs aligned in a mixed scenario have achieved an average improvement of 10.62% on high-entropy tasks (i.e., AlpacaEval leaderboard), and 1.81% on complex low-entropy tasks (i.e., MetaMath and GSM8K).
Temporal knowledge graph completion aims to infer the missing facts in temporal knowledge graphs. Current approaches usually embed factual knowledge into continuous vector space and apply geometric operations to learn potential patterns in temporal knowledge graphs. However, these methods only adopt a single operation, which may have limitations in capturing the complex temporal dynamics present in temporal knowledge graphs. Therefore, we propose a simple but effective method, i.e. TCompoundE, which is specially designed with two geometric operations, including time-specific and relation-specific operations. We provide mathematical proofs to demonstrate the ability of TCompoundE to encode various relation patterns. Experimental results show that our proposed model significantly outperforms existing temporal knowledge graph embedding models. Our code is available at https://github.com/nk-ruiying/TCompoundE.
IndicGenBench: A Multilingual Benchmark to Evaluate Generation Capabilities of LLMs on Indic Languages
PDF ↗As large language models (LLMs) see increasing adoption across the globe, it is imperative for LLMs to be representative of the linguistic diversity of the world. India is a linguistically diverse country of 1.4 Billion people. To facilitate research on multilingual LLM evaluation, we release IndicGenBench — the largest benchmark for evaluating LLMs on user-facing generation tasks across a diverse set 29 of Indic languages covering 13 scripts and 4 language families. IndicGenBench is composed of diverse generation tasks like cross-lingual summarization, machine translation, and cross-lingual question answering. IndicGenBench extends existing benchmarks to many Indic languages through human curation providing multi-way parallel evaluation data for many under-represented Indic languages for the first time. We evaluate stateof-the-art LLMs like GPT-3.5, GPT-4, PaLM2, and LLaMA on IndicGenBench in a variety of settings. The largest PaLM-2 models performs the best on most tasks, however, there is a significant performance gap in all languages compared to English showing that further research is needed for the development of more inclusive multilingual language models. IndicGenBench isavailable at www.github.com/google-researchdatasets/indic-gen-bench
Question answering over heterogeneous data requires reasoning over diverse sources of data, which is challenging due to the large scale of information and organic coupling of heterogeneous data. Various approaches have been proposed to address these challenges. One approach involves training specialized retrievers to select relevant information, thereby reducing the input length. Another approach is to transform diverse modalities of data into a single modality, simplifying the task difficulty and enabling more straightforward processing. In this paper, we propose HProPro, a novel program-based prompting framework for the hybrid question answering task. HProPro follows the code generation and execution paradigm. In addition, HProPro integrates various functions to tackle the hybrid reasoning scenario. Specifically, HProPro contains function declaration and function implementation to perform hybrid information-seeking over data from various sources and modalities, which enables reasoning over such data without training specialized retrievers or performing modal transformations. Experimental results on two typical hybrid question answering benchmarks HybridQA and MultiModalQA demonstrate the effectiveness of HProPro: it surpasses all baseline systems and achieves the best performances in the few-shot settings on both datasets.
In this study, we delve into the realm of counterfactual reasoning capabilities of large language models (LLMs). Our primary objective is to cultivate the counterfactual thought processes within LLMs and rigorously assess these processes for their validity. Specifically, we introduce a novel task, Counterfactual Logical Modification (CLOMO), and a high-quality human-annotated benchmark. In this task, LLMs must adeptly alter a given argumentative text to uphold a predetermined logical relationship. To effectively evaluate a generation model’s counterfactual capabilities, we propose an innovative evaluation metric, the decomposed Self-Evaluation Score (SES) to directly evaluate the natural language output of LLMs instead of modeling the task as a multiple-choice problem. Analysis shows that the proposed automatic metric aligns well with human preference. Our experimental results show that while LLMs demonstrate a notable capacity for logical counterfactual thinking, there remains a discernible gap between their current abilities and human performance. Code and data are available at https://github.com/Eleanor-H/CLOMO.
Hide and Seek in Noise Labels: Noise-Robust Collaborative Active Learning with LLMs-Powered Assistance
PDF ↗Learning from noisy labels (LNL) is a challenge that arises in many real-world scenarios where collected training data can contain incorrect or corrupted labels. Most existing solutions identify noisy labels and adopt active learning to query human experts on them for denoising. In the era of large language models (LLMs), although we can reduce the human effort to improve these methods, their performances are still subject to accurately separating the clean and noisy samples from noisy data. In this paper, we propose an innovative collaborative learning framework NoiseAL based on active learning to combine LLMs and small models (SMs) for learning from noisy labels. During collaborative training, we first adopt two SMs to form a co-prediction network and propose a dynamic-enhanced threshold strategy to divide the noisy data into different subsets, then select the clean and noisy samples from these subsets to feed the active annotator LLMs to rectify noisy samples. Finally, we employ different optimization objectives to conquer subsets with different degrees of label noises. Extensive experiments on synthetic and real-world noise datasets further demonstrate the superiority of our framework over state-of-the-art baselines.
Large language models (LLMs) are typically aligned to be harmless to humans. Unfortunately, recent work has shown that such models are susceptible to automated jailbreak attacks that induce them to generate harmful content. More recent LLMs often incorporate an additional layer of defense, a Guard Model, which is a second LLM that is designed to check and moderate the output response of the primary LLM. Our key contribution is to show a novel attack strategy, PRP, that is successful against several open-source (e.g., Llama 2) and closed-source (e.g., GPT 3.5) implementations of Guard Models. PRP leverages a two step prefix-based attack that operates by (a) constructing a universal adversarial prefix for the Guard Model, and (b) propagating this prefix to the response. We find that this procedure is effective across multiple threat models, including ones in which the adversary has no access to the Guard Model at all. Our work suggests that further advances are required on defenses and Guard Models before they can be considered effective. Code at https://github.com/AshishHoodaIITD/prp-llm-guard-rail-attack.
Chat Vector: A Simple Approach to Equip LLMs with Instruction Following and Model Alignment in New Languages
PDF ↗Recently, the development of open-source large language models (LLMs) has advanced rapidly. Nevertheless, due to data constraints, the capabilities of most open-source LLMs are primarily focused on English. To address this issue, we introduce the concept of \textit{chat vector} to equip pre-trained language models with instruction following and human value alignment via simple model arithmetic. The chat vector is derived by subtracting the weights of a pre-trained base model (e.g. LLaMA2) from those of its corresponding chat model (e.g. LLaMA2-chat). By simply adding the chat vector to a continual pre-trained model’s weights, we can endow the model with chat capabilities in new languages without the need for further training.Our empirical studies demonstrate the superior efficacy of the chat vector from three different aspects: instruction following, toxicity mitigation, and multi-turn dialogue. Moreover, to showcase the adaptability of our approach, we extend our experiments to encompass various languages, base models, and chat vectors. The results underscore the chat vector’s simplicity, effectiveness, and wide applicability, making it a compelling solution for efficiently enabling conversational capabilities in pre-trained language models. Our code is available at https://github.com/aqweteddy/ChatVector.
Make-A-Voice: Revisiting Voice Large Language Models as Scalable Multilingual and Multitask Learners
PDF ↗Large language models (LLMs) have successfully served as a general-purpose interface across multiple tasks and languages, while the adaptation of voice LLMs is mostly designed for specific purposes (either single-task or monolingual), where the advantages of LLMs especially for low-resource language processing and zero-shot task generalization are less exploited in the audio community. To bridge the gap, we introduce Make-A-Voice as a multi-modal voice LLM and conduct a comprehensive study on its capability to deal with multiple tasks/languages. When trained on ~200K hours of 6-language data for 4 voice generation applications, Make-A-Voice emerges notable advantages: 1) as scalable learners to improve performance with end-to-end local and global multiscale transformers; and 2) as multitask learners by adjusting prompts to share common knowledge across modalities (speech/singing) and present in-context learning abilities by generalizing to unseen tasks not explicitly train on; 3) as multilingual learners to alleviate data scarcity of low-resource languages by including rich-resource language training data. Experimental results demonstrate that Make-A-Voice exhibits superior audio quality and style similarity compared with competitive baseline models in monolingual/cross-lingual voice generation. Audio samples are available at https://M-Voice.github.io
Continual Learning with Semi-supervised Contrastive Distillation for Incremental Neural Machine Translation
PDF ↗Incrementally expanding the capability of an existing translation model to solve new domain tasks over time is a fundamental and practical problem, which usually suffers from catastrophic forgetting. Generally, multi-domain learning can be seen as a good solution. However, there are two drawbacks: 1) it requires having the training data for all domains available at the same time, which may be unrealistic due to storage or privacy concerns; 2) it requires re-training the model on the data of all domains from scratch when adding a new domain and this is time-consuming and computationally expensive. To address these issues, we present a semi-supervised contrastive distillation framework for incremental neural machine translation. Specifically, to avoid catastrophic forgetting, we propose to exploit unlabeled data from the same distributions of the older domains through knowledge distillation. Further, to ensure the distinct domain characteristics in the model as the number of domains increases, we devise a cross-domain contrastive objective to enhance the distilled knowledge. Extensive experiments on domain translation benchmarks show that our approach, without accessing any previous training data or re-training on all domains from scratch, can significantly prevent the model from forgetting previously learned knowledge while obtaining good performance on the incrementally added domains. The code and data with step-by-step instructions will be released upon acceptance.
Knowledge distillation (KD) is a common approach to compress a teacher model to reduce its inference cost and memory footprint, by training a smaller student model. However, in the context of autoregressive language models (LMs), we empirically find that larger teacher LMs might dramatically result in a poorer student. In response to this problem, we conduct a series of analyses and reveal that different tokens have different teaching modes, neglecting which will lead to performance degradation. Motivated by this, we propose a simple yet effective adaptive teaching approach (ATKD) to improve the KD. The core of ATKD is to reduce rote learning and make teaching more diverse and flexible. Extensive experiments on 8 LM tasks show that, with the help of ATKD, various baseline KD methods can achieve consistent and significant performance gains (up to +3.04% average score) across all model types and sizes. More encouragingly, ATKD can improve the student model generalization effectively.
The Dawn After the Dark: An Empirical Study on Factuality Hallucination in Large Language Models
PDF ↗In the era of large language models (LLMs), hallucination (the tendency to generate factually incorrect content) poses great challenges to trustworthy and reliable deployment of LLMs in real-world applications. To tackle the hallucination, three key questions should be well studied: how to detect hallucinations (detection), why do LLMs hallucinate (source), and what can be done to mitigate them (mitigation). To address these challenges, this work presents a systematic empirical study on LLM hallucinations, focused on the three aspects of hallucination detection, source and mitigation. Specially, we construct a new hallucination benchmark HaluEval 2.0, and design a simple yet effective detection method for LLM hallucinations. Furthermore, we zoom into the different training or utilization stages of LLMs and extensively analyze the potential factors that lead to the LLM hallucinations. Finally, we implement and examine a series of widely used techniques to mitigate the hallucinations in LLMs. Our work has led to several important findings to understand the hallucination origin and mitigate the hallucinations in LLMs.
RAGTruth: A Hallucination Corpus for Developing Trustworthy Retrieval-Augmented Language Models
PDF ↗Retrieval-augmented generation (RAG) has become a main technique for alleviating hallucinations in large language models (LLMs). Despite the integration of RAG, LLMs may still present unsupported or contradictory claims to the retrieved contents. In order to develop effective hallucination prevention strategies under RAG, it is important to create benchmark datasets that can measure the extent of hallucination. This paper presents RAGTruth, a corpus tailored for analyzing word-level hallucinations in various domains and tasks within the standard RAG frameworks for LLM applications. RAGTruth comprises nearly 18,000 naturally generated responses from diverse LLMs using RAG. These responses have undergone meticulous manual annotations at both the individual case and word levels, incorporating evaluations of hallucination intensity. We not only benchmark hallucination frequencies across different LLMs, but also critically assess the effectiveness of several existing hallucination detection methodologies. We show that using a high-quality dataset such as RAGTruth, it is possible to finetune a relatively small LLM and achieve a competitive hallucination detection performance when compared to the existing prompt-based approaches using state-of-the-art LLMs such as GPT-4. Furthermore, the finetuned model can effectively mitigate hallucination in LLM responses.
With the launch of ChatGPT, large language models (LLMs) have attracted global attention. In the realm of article writing, LLMs have witnessed extensive utilization, giving rise to concerns related to intellectual property protection, personal privacy, and academic integrity. In response, AI-text detection has emerged to distinguish between human and machine-generated content. However, recent research indicates that these detection systems often lack robustness and struggle to effectively differentiate perturbed texts. Currently, there is a lack of systematic evaluations regarding detection performance in real-world applications, and a comprehensive examination of perturbation techniques and detector robustness is also absent. To bridge this gap, our work simulates real-world scenarios in both informal and professional writing, exploring the out-of-the-box performance of current detectors. Additionally, we have constructed 12 black-box text perturbation methods to assess the robustness of current detection models across various perturbation granularities. Furthermore, through adversarial learning experiments, we investigate the impact of perturbation data augmentation on the robustness of AI-text detectors. We have released our code and data at https://github.com/zhouying20/ai-text-detector-evaluation.
Automatic extraction of procedural graphs from documents creates a low-cost way for users to easily understand a complex procedure by skimming visual graphs. Despite the progress in recent studies, it remains unanswered: whether the existing studies have well solved this task (Q1) and whether the emerging large language models (LLMs) can bring new opportunities to this task (Q2). To this end, we propose a new benchmark PAGED, equipped with a large high-quality dataset and standard evaluations. It investigates five state-of-the-art baselines, revealing that they fail to extract optimal procedural graphs well because of their heavy reliance on hand-written rules and limited available data. We further involve three advanced LLMs in PAGED and enhance them with a novel self-refine strategy. The results point out the advantages of LLMs in identifying textual elements and their gaps in building logical structures. We hope PAGED can serve as a major landmark for automatic procedural graph extraction and the investigations in PAGED can offer insights into the research on logic reasoning among non-sequential elements.
Numerical reasoning is an essential ability for NLP systems to handle numeric information. Recent research indicates that fine-tuning a small-scale model to learn generating reasoning processes alongside answers can significantly enhance performance. However, current methods have the limitation that most methods generate reasoning processes with large language models (LLMs), which are “unreliable” since such processes could contain information unrelated to the answer. To address this limitation, we introduce enhancing numerical reasoning with reliable processes (Encore), which derives the reliable reasoning process by decomposing the answer formula, ensuring which fully supports the answer. Nevertheless, models could lack enough data to learn the reasoning process generation adequately, since our method generates only one single reasoning process for one formula. To overcome this difficulty, we present a series of pre-training tasks to help models learn the reasoning process generation with synthesized data. The experiments show that Encore yields improvement on all five experimental datasets with an average of 1.8%, proving the effectiveness of our method.
It is time-saving to build a reading assistant for customer service representations (CSRs) when reading user manuals, especially information-rich ones. Current solutions don’t fit the online custom service scenarios well due to the lack of attention to user questions and possible responses. Hence, we propose to develop a time-saving and careful reading assistant for CSRs, named CARE. It can help the CSRs quickly find proper responses from the user manuals via explicit clue chains. Specifically, each of the clue chains is formed by inferring over the user manuals, starting from the question clue aligned with the user question and ending at a possible response. To overcome the shortage of supervised data, we adopt the self-supervised strategy for model learning. The offline experiment shows that CARE is efficient in automatically inferring accurate responses from the user manual. The online experiment further demonstrates the superiority of CARE to reduce CSRs’ reading burden and keep high service quality, in particular with >35% decrease in time spent and keeping a >0.75 ICC score.