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Anirudh Som, Karan Sikka, Helen Gent, Ajay Divakaran, Andreas Kathol, Dimitra Vergyri

Paraphrasing of offensive content is a better alternative to content removal and helps improve civility in a communication environment. Supervised paraphrasers; however, rely heavily on large quantities of labelled data to help preserve meaning and intent. They also often retain a large portion of the offensiveness of the original content, which raises questions on their overall usability. In this paper we aim to assist practitioners in developing usable paraphrasers by exploring In-Context Learning (ICL) with large language models (LLMs), i.e., using a limited number of input-label demonstration pairs to guide the model in generating desired outputs for specific queries. Our study focuses on key factors such as - number and order of demonstrations, exclusion of prompt instruction, and reduction in measured toxicity. We perform principled evaluation on three datasets, including our proposed Context-Aware Polite Paraphrase (CAPP) dataset, comprising of dialogue-style rude utterances, polite paraphrases, and additional dialogue context. We evaluate our approach using four closed source and one open source LLM. Our results reveal that ICL is comparable to supervised methods in generation quality, while being qualitatively better by 25% on human evaluation and attaining lower toxicity by 76%. Also, ICL-based paraphrasers only show a slight reduction in performance even with just 10% training data.

Daniela Occhipinti, Michele Marchi, Irene Mondella, Huiyuan Lai, Felice Dell’Orletta, Malvina Nissim, Marco Guerini

Automatic methods for generating and gathering linguistic data have proven effective for fine-tuning Language Models (LMs) in languages less resourced than English. Still, while there has been emphasis on data quantity, less attention has been given to its quality. In this work, we investigate the impact of human intervention on machine-generated data when fine-tuning dialogical models. In particular, we study (1) whether post-edited dialogues exhibit higher perceived quality compared to the originals that were automatically generated; (2) whether fine-tuning with post-edited dialogues results in noticeable differences in the generated outputs; and (3) whether post-edited dialogues influence the outcomes when considering the parameter size of the LMs. To this end we created HED-IT, a large-scale dataset where machine-generated dialogues are paired with the version post-edited by humans. Using both the edited and unedited portions of HED-IT, we fine-tuned three different sizes of an LM. Results from both human and automatic evaluation show that the different quality of training data is clearly perceived and it has an impact also on the models trained on such data. Additionally, our findings indicate that larger models are less sensitive to data quality, whereas this has a crucial impact on smaller models. These results enhance our comprehension of the impact of human intervention on training data in the development of high-quality LMs.

Chang-Sheng Kao, Yun-Nung Chen

For dialogue systems, the utilization of multimodal dialogue responses, as opposed to relying solely on text-only responses, offers the capability to describe different concepts through various modalities. This enhances the effectiveness of communication and elevates the overall conversational experience. However, current methods for dialogue-to-image retrieval are constrained by the capabilities of the pre-trained vision language models (VLMs). They struggle to accurately extract key information from conversations and are unable to handle long-turn conversations. In this paper, we leverage the reasoning capabilities of large language models (LLMs) to predict the potential features that may be present in the images to be shared, based on the dialogue context. This approach allows us to obtain succinct and precise descriptors, thereby improving the performance of text-image retrieval. Experimental results shows that our method outperforms previous approaches significantly in terms of Recall@k.

Anthony Sicilia, Hyunwoo Kim, Khyathi Chandu, Malihe Alikhani, Jack Hessel

Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent uncertainty in conversations? We propose FortUne Dial, an expansion of the long-standing “conversation forecasting” task: instead of just accuracy, evaluation is conducted with uncertainty-aware metrics, effectively enabling abstention on individual instances. We study two ways in which language models potentially represent outcome uncertainty (internally, using scores and directly, using tokens) and propose fine-tuning strategies to improve calibration of both representations. Experiments on eight difficult negotiation corpora demonstrate that our proposed fine-tuning strategies (a traditional supervision strategy and an off-policy reinforcement learning strategy) can calibrate smaller open-source models to compete with pre-trained models 10x their size.

Yiwei Li, Fei Mi, Yitong Li, Yasheng Wang, Bin Sun, Shaoxiong Feng, Kan Li

Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based question answering. In the former situation, responses diversity is essential due to the one-to-many nature in dialogue. The latter, on the other hand, requires less randomness given that stochastic decoding strategy entails the risk of generating incorrect information. As a result, an adaptive and flexible decoding strategy is needed to cope with these two scenarios simultaneously. To this end, we propose the dynamic decoding strategy (DDS), which can adjust the decoding space w.r.t. different contexts. In DDS, both sequence-level and token-level adaptive search can be achieved to adjust the decoding process in a unified framework. Besides, our adaptive algorithm can not only be used during model inference, but it can also be applied during the model training stage to further enhance the performance. Comprehensive experiments indicate that the proposed decoding strategy can consistently improve the performance of pre-trained dialogue models when coupled with four well-used stochastic decoding algorithms.

Chenglong Wang, Hang Zhou, Kaiyan Chang, Bei Li, Yongyu Mu, Tong Xiao, Tongran Liu, JingBo Zhu

Alignment training is crucial for enabling large language models (LLMs) to cater to human intentions and preferences. It is typically performed based on two stages with different objectives: instruction-following alignment and human-preference alignment. However, aligning LLMs with these objectives in sequence suffers from an inherent problem: the objectives may conflict, and the LLMs cannot guarantee to simultaneously align with the instructions and human preferences well. To response to these, in this work, we propose a Hybrid Alignment Training (Hbat) approach, based on alternating alignment and modified elastic weight consolidation methods. The basic idea is to alternate between different objectives during alignment training, so that better collaboration can be achieved between the two alignment tasks. We experiment with Hbat on summarization and dialogue tasks. Experimental results show that the proposed Hbat can significantly outperform all baselines. Notably, Hbat yields consistent performance gains over the traditional two-stage alignment training when using both proximal policy optimization and direct preference optimization.

Chen Gong, DeXin Kong, Suxian Zhao, Xingyu Li, Guohong Fu

Dialogue discourse parsing (DDP) aims to capture the relations between utterances in the dialogue. In everyday real-world scenarios, dialogues are typically multi-modal and cover open-domain topics. However, most existing widely used benchmark datasets for DDP contain only textual modality and are domain-specific. This makes it challenging to accurately and comprehensively understand the dialogue without multi-modal clues, and prevents them from capturing the discourse structures of the more prevalent daily conversations. This paper proposes MODDP, the first multi-modal Chinese discourse parsing dataset derived from open-domain daily dialogues, consisting 864 dialogues and 18,114 utterances, accompanied by 12.7 hours of video clips. We present a simple yet effective benchmark approach for multi-modal DDP. Through extensive experiments, we present several benchmark results based on MODDP. The significant improvement in performance from introducing multi-modalities into the original textual unimodal DDP model demonstrates the necessity of integrating multi-modalities into DDP.

Junling Wang, Jakub Macina, Nico Daheim, Sankalan Pal Chowdhury, Mrinmaya Sachan

Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a framework for generating synthetic teacher-student interactions grounded in a set of textbooks. Our approaches capture a key aspect of learning interactions where curious students with partial knowledge interactively ask teachers questions about the material in the textbook. We highlight various quality criteria that such dialogues must fulfill and compare several approaches relying on either prompting or finetuning large language models according to these criteria. We use the synthetic dialogues to train educational chatbots and show the benefits of further fine-tuning in educational domains. However, careful human evaluation shows that our best data synthesis method still suffers from hallucinations and tends to reiterate information from previous conversations. Our findings offer insights for future efforts in synthesizing conversational data that strikes a balance between size and quality. We will open-source our data and code.

Dennis Ulmer, Elman Mansimov, Kaixiang Lin, Lijia Sun, Xibin Gao, Yi Zhang

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans (Ouyang et al., 2022), has proven as an effective method to do so, yet requires a number of data samples that a) might not be available or b) costly to generate. Furthermore, this cost increases when the goal is to make the LLM follow a specific workflow within a dialogue instead of single instructions. Inspired by the self-play technique in reinforcement learning and the use of LLMs to simulate human agents, we propose a more effective method for data collection through LLMs engaging in a conversation in various roles. This approach generates a training data via “self-talk” of LLMs that can be refined and utilized for supervised fine-tuning. We introduce an automated way to measure the (partial) success of a dialogue. This metric is used to filter the generated conversational data that is fed back in LLM for training. Based on our automated and human evaluations of conversation quality, we demonstrate that such self-talk data improves results. In addition, we examine the various characteristics that showcase the quality of generated dialogues and how they can be connected to their potential utility as training data.

Pan Yang, Dandan Song, Zhijing Wu, Yanru Zhou

Pre-trained language models (PLMs) have shown great dialogue generation capability in different scenarios. However, the huge VRAM consumption when fine-tuning them is one of their drawbacks. PEFT approaches can significantly reduce the number of trainable parameters, which enables us to fine-tune larger dialogue generation models. However, the reduction in parameter quantity can diminish a PLM’s expressive capacity and affect the PLM’s learning from certain specific examples like knowledge-related conversations. Previous works have demonstrated that injecting external knowledge into dialogue generation models can improve the model’s performance in knowledge-related conversations. Nonetheless, these methods are designed for the scenario where most parameters of the entire framework are trainable. In this paper, we propose PEK, a parameter-efficient framework for knowledge-enhanced dialogue generation. It enables PLMs to leverage external knowledge documents and knowledge graphs to enhance its generation capabilities with an acceptable number of trainable parameters. Evaluation results on the Wizard of Wikipedia and CMU_DoG datasets show that our approach outperforms baseline methods on multiple evaluation metrics, which validates the effectiveness of our approach.

Tingting Liang, Chenxin Jin, Lingzhi Wang, Wenqi Fan, Congying Xia, Kai Chen, Yuyu Yin

The large-scale conversational recommendation dataset is pivotal for the development of conversational recommender systems (CRS). Most existing CRS datasets suffers from the problems of data inextensibility and semantic inconsistency. To tackle these limitations and establish a benchmark in the conversational recommendation scenario, in this paper, we introduce the LLM-REDIAL dataset to facilitate the research in CRS. LLM-REDIAL is constructed by leveraging large language models (LLMs) to generate the high-quality dialogues. To provide the LLMs with detailed guidance, we integrate historical user behavior data with dialogue templates that are carefully designed through the combination of multiple pre-defined goals. LLM-REDIAL has two main advantages. First, it is the largest multi-domain CRS dataset which consists of 47.6k multi-turn dialogues with 482.6k utterances across 4 domains. Second, dialogue semantics and the users’ historical interaction information is highly consistent. Human evaluation are conducted to verify the quality of LLM-REDIAL. In addition, we evaluate the usability of advanced LLM-based models on LLM-REDIAL.

Yiduo Guo, Zekai Zhang, Yaobo Liang, Dongyan Zhao, Nan Duan

Recent evaluations of Large Language Models (LLMs) have centered around testing their zero-shot/few-shot capabilities for basic natural language tasks and their ability to translate instructions into tool APIs. However, the evaluation of LLMs utilizing complex tools to finish multi-turn, multi-modal instructions in a complex multi-modal environment has not been investigated. To address this gap, we introduce the PowerPoint Task Completion (PPTC) benchmark to assess LLMs’ ability to create and edit PPT files based on user instructions. It contains 279 multi-turn sessions covering diverse topics and hundreds of instructions involving multi-modal operations. We also propose the PPTX-Match Evaluation System that evaluates if LLMs finish the instruction based on the prediction file rather than the label API sequence, thus it supports various LLM-generated API sequences. We measure 3 closed LLMs and 6 open-source LLMs. The results show that GPT-4 outperforms other LLMs with 75.1% accuracy in single-turn dialogue testing but faces challenges in completing entire sessions, achieving just 6% session accuracy. We find three main error causes in our benchmark: error accumulation in the multi-turn session, long PPT template processing, and multi-modality perception. These pose great challenges for future LLM and agent systems .

Zhunheng Wang, Xiaoyi Liu, Mengting Hu, Rui Ying, Ming Jiang, Jianfeng Wu, Yalan Xie, Hang Gao, Renhong Cheng

The demand for understanding and expressing emotions in the field of natural language processing is growing rapidly. Knowledge graphs, as an important form of knowledge representation, have been widely utilized in various emotion-related tasks. However, existing knowledge graphs mainly focus on the representation and reasoning of general factual knowledge, while there are still significant deficiencies in the understanding and reasoning of emotional knowledge. In this work, we construct a comprehensive and accurate emotional commonsense knowledge graph, ECoK. We integrate cutting-edge theories from multiple disciplines such as psychology, cognitive science, and linguistics, and combine techniques such as large language models and natural language processing. By mining a large amount of text, dialogue, and sentiment analysis data, we construct rich emotional knowledge and establish the knowledge generation model COMET-ECoK. Experimental results show that ECoK contains high-quality emotional reasoning knowledge, and the performance of our knowledge generation model surpasses GPT-4-Turbo, which can help downstream tasks better understand and reason about emotions. Our data and code is available from https://github.com/ZornWang/ECoK.

Fanyou Wu, Weijie Xu, Chandan Reddy, Srinivasan Sengamedu

In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises have a large corpus of diverse internal documents. Instead of relying on a searching engine, a more compelling approach for people to comprehend these documents is to create a dialogue system. In this paper, we propose a robust dialog synthesising method. We learn the segmentation of data for the dialog task instead of using segmenting at sentence boundaries. The synthetic dataset generated by our proposed method achieves superior quality when compared to WikiDialog, as assessed through machine and human evaluations. By employing our inpainted data for ConvQA retrieval system pre-training, we observed a notable improvement in performance across OR-QuAC benchmarks.

Shixuan Fan, Wei Wei, Xiaofei Wen, Xian-Ling Mao, Jixiong Chen, Dangyang Chen

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side information (e.g. topics or personas) in isolation to enhance the topic selection ability. However, due to disregarding the noise within these auxiliary information sources and their mutual influence, current models tend to predict user-uninteresting and contextually irrelevant topics. To build user-engaging and coherent dialogue agent, we propose a personalized topic selection model for topic-grounded dialogue, named PETD, which takes account of the interaction of side information to selectively aggregate such information for more accurately predicting subsequent topics. Specifically, we evaluate the correlation between global topics and personas and selectively incorporate the global topics aligned with user personas. Furthermore, we propose a contrastive learning based persona selector to filter relevant personas under the constraint of lacking pertinent persona annotations. Throughout the selection and generation, diverse relevant side information is considered. Extensive experiments demonstrate that our proposed method can generate engaging and diverse responses, outperforming state-of-the-art baselines across various evaluation metrics.

Yujie Feng, Bo Liu, Xiaoyu Dong, Zexin Lu, Li-Ming Zhan, Xiao-Ming Wu, Albert Lam

An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services, confronting catastrophic forgetting and a critical capability loss termed the “Value Selection Quandary”. To address these challenges, we introduce the Reason-of-Select (RoS) distillation method by enhancing smaller models with a novel “meta-reasoning” capability. Meta-reasoning, employing an enhanced multi-domain perspective, combines fragments of meta-knowledge from domain-specific dialogues during continual learning, transcending traditional single-perspective reasoning. This domain bootstrapping process enhances the model’s ability to dissect intricate dialogues from multiple possible values, and its domain-agnostic property aligns data distribution across different domains, effectively mitigating forgetting. Besides, two novel improvements, “multi-value resolution” strategy and Semantic Contrastive Reasoning Selection method, significantly enhance RoS by generating DST-specific selection chains and mitigating hallucinations in teachers’ reasoning, ensuring effective and reliable knowledge transfer. Extensive experiments validate the exceptional performance and robust generalization capabilities of our method.

Ming Gu, Yan Yang

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data complexity in this task. In this paper, we propose EDZ-DA, an Easy-to-Difficult Zero-shot Data Augmentation framework for low-resource dialogue state tracking that utilizes large language models to automatically catch the relationships of different domains and then generate the dialogue data. We also complicate the dialogues based on the domain relation to enhance the model’s capability for co-reference slot tracking. Furthermore, we permute slot values to mitigate the influence of output orders and the problem of incomplete value generation. Experimental results illustrate the superiority of our proposed method compared to previous strong data augmentation baselines on MultiWOZ.

Kaishuai Xu, Yi Cheng, Wenjun Hou, Qiaoyu Tan, Wenjie Li

Medical dialogue systems have attracted significant attention for their potential to act as medical assistants. Enabling these medical systems to emulate clinicians’ diagnostic reasoning process has been the long-standing research focus. Previous studies rudimentarily realized the simulation of clinicians’ diagnostic process by fine-tuning language models on high-quality dialogue datasets. Nonetheless, they overly focus on the outcomes of the clinician’s reasoning process while ignoring their internal thought processes and alignment with clinician preferences. Our work aims to build a medical dialogue system that aligns with clinicians’ diagnostic reasoning processes. We propose a novel framework, Emulation, designed to generate an appropriate response that relies on abductive and deductive diagnostic reasoning analyses and aligns with clinician preferences through thought process modeling. Experimental results on two datasets confirm the efficacy of Emulation. Crucially, our framework furnishes clear explanations for the generated responses, enhancing its transparency in medical consultations.

Ryan Park, Rafael Rafailov, Stefano Ermon, Chelsea Finn

Reinforcement Learning from Human Feedback (RLHF) has been a crucial component in the recent success of Large Language Models. However, RLHF is know to exploit biases in human preferences, such as verbosity. A well-formatted and eloquent answer is often more highly rated by users, even when it is less helpful and objective. A number of approaches have been developed to control those biases in the classical RLHF literature, but the problem remains relatively under-explored for Direct Alignment Algorithms such as Direct Preference Optimization (DPO). Unlike classical RLHF, DPO does not train a separate reward model or use reinforcement learning directly, so previous approaches developed to control verbosity cannot be directly applied to this setting. Our work makes several contributions. For the first time, we study the length problem in the DPO setting, showing significant exploitation in DPO and linking it to out-of-distribution bootstrapping. We then develop a principled but simple regularization strategy that prevents length exploitation, while still maintaining improvements in model quality. We demonstrate these affects across datasets on summarization and dialogue, where we achieve up to 20% improvement in win rates when controlling for length, despite the GPT4 judge’s well-known verbosity bias.

Jiahuan Pei, Irene Viola, Haochen Huang, Junxiao Wang, Moonisa Ahsan, Fanghua Ye, Jiang Yiming, Yao Sai, Di Wang, Zhumin Chen 等

Autonomous artificial intelligence (AI) agents have emerged as promising protocols for automatically understanding the language-based environment, particularly with the exponential development of large language models (LLMs). However, a fine-grained, comprehensive understanding of multimodal environments remains under-explored. This work designs an autonomous workflow tailored for integrating AI agents seamlessly into extended reality (XR) applications for fine-grained training. We present a demonstration of a multimodal fine-grained training assistant for LEGO brick assembly in a pilot XR environment. Specifically, we design a cerebral language agent that integrates LLM with memory, planning, and interaction with XR tools and a vision-language agent, enabling agents to decide their actions based on past experiences. Furthermore, we introduce LEGO-MRTA, a multimodal fine-grained assembly dialogue dataset synthesized automatically in the workflow served by a commercial LLM. This dataset comprises multimodal instruction manuals, conversations, XR responses, and vision question answering. Last, we present several prevailing open-resource LLMs as benchmarks, assessing their performance with and without fine-tuning on the proposed dataset. We anticipate that the broader impact of this workflow will advance the development of smarter assistants for seamless user interaction in XR environments, fostering research in both AI and HCI communities.