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Vipula Rawte, Swagata Chakraborty, Agnibh Pathak, Anubhav Sarkar, S.M Towhidul Islam Tonmoy, Aman Chadha, Amit Sheth, Amitava Das

The recent advancements in Large Language Models (LLMs) have garnered widespread acclaim for their remarkable emerging capabilities. However, the issue of hallucination has parallelly emerged as a by-product, posing significant concerns. While some recent endeavors have been made to identify and mitigate different types of hallucination, there has been a limited emphasis on the nuanced categorization of hallucination and associated mitigation methods. To address this gap, we offer a fine-grained discourse on profiling hallucination based on its degree, orientation, and category, along with offering strategies for alleviation. As such, we define two overarching orientations of hallucination: (i) factual mirage (FM) and (ii) silver lining (SL). To provide a more comprehensive understanding, both orientations are further sub-categorized into intrinsic and extrinsic, with three degrees of severity - (i) mild, (ii) moderate, and (iii) alarming. We also meticulously categorize hallucination into six types: (i) acronym ambiguity, (ii) numeric nuisance, (iii) generated golem, (iv) virtual voice, (v) geographic erratum, and (vi) time wrap. Furthermore, we curate HallucInation eLiciTation (HILT), a publicly available dataset comprising of 75,000 samples generated using 15 contemporary LLMs along with human annotations for the aforementioned categories. Finally, to establish a method for quantifying and to offer a comparative spectrum that allows us to evaluate and rank LLMs based on their vulnerability to producing hallucinations, we propose Hallucination Vulnerability Index (HVI). Amidst the extensive deliberations on policy-making for regulating AI development, it is of utmost importance to assess and measure which LLM is more vulnerable towards hallucination. We firmly believe that HVI holds significant value as a tool for the wider NLP community, with the potential to serve as a rubric in AI-related policy-making. In conclusion, we propose two solution strategies for mitigating hallucinations.

Boxi Cao, Qiaoyu Tang, Hongyu Lin, Xianpei Han, Le Sun

In recent years, the injection of factual knowledge has been observed to have a significant positive correlation to the downstream task performance of pre-trained language models. However, existing work neither demonstrates that pre-trained models successfully learn the injected factual knowledge nor proves that there is a causal relation between injected factual knowledge and downstream performance improvements. In this paper, we introduce a counterfactual-based analysis framework to explore the causal effects of factual knowledge injection on the performance of language models within pretrain-finetune paradigm. Instead of directly probing the language model or exhaustively enumerating potential confounding factors, we analyze this issue by perturbing the factual knowledge sources at different scales and comparing the performance of pre-trained language models before and after the perturbation. Surprisingly, throughout our experiments, we find that although the knowledge seems to be successfully injected, the correctness of injected knowledge only has a very limited effect on the models’ downstream performance. This finding strongly challenges previous assumptions that the injected factual knowledge is the key for language models to achieve performance improvements on downstream tasks in pretrain-finetune paradigm.

Yash Kumar Atri, Arun Iyer, Tanmoy Chakraborty, Vikram Goyal

Multi-document Summarization (MDS) characterizes compressing information from multiple source documents to its succinct summary. An ideal summary should encompass all topics and accurately model cross-document relations expounded upon in the source documents. However, existing systems either impose constraints on the length of tokens during the encoding or falter in capturing the intricate cross-document relationships. These limitations impel the systems to produce summaries that are non-factual and unfaithful, thereby imparting an unfair comprehension of the topic to the readers. To counter these limitations and promote the information equivalence between the source document and generated summary, we propose FIBER, a novel encoder-decoder model that uses pre-trained BART to comprehensively analyze linguistic nuances, simplicial complex layer to apprehend inherent properties that transcend pairwise associations and sheaf graph attention to effectively capture the heterophilic properties. We benchmark FIBER with eleven baselines over four widely-used MDS datasets – Multinews, CQASumm, DUC and Opinosis, and show that FIBER achieves consistent performance improvement across all the evaluation metrics (syntactical, semantical and faithfulness). We corroborate these improvements further through qualitative human evaluation.

Zorik Gekhman, Jonathan Herzig, Roee Aharoni, Chen Elkind, Idan Szpektor

Factual consistency evaluation is often conducted using Natural Language Inference (NLI) models, yet these models exhibit limited success in evaluating summaries. Previous work improved such models with synthetic training data. However, the data is typically based on perturbed human-written summaries, which often differ in their characteristics from real model-generated summaries and have limited coverage of possible factual errors. Alternatively, large language models (LLMs) have recently shown promising results in directly evaluating generative tasks, but are too computationally expensive for practical use. Motivated by these limitations, we introduce TrueTeacher, a method for generating synthetic data by annotating diverse model-generated summaries using a LLM. Unlike prior work, TrueTeacher does not rely on human-written summaries, and is multilingual by nature. Experiments on the TRUE benchmark show that a student model trained using our data, substantially outperforms both the state-of-the-art model with similar capacity, and the LLM teacher. In a systematic study, we compare TrueTeacher to existing synthetic data generation methods and demonstrate its superiority and robustness to domain-shift. We also show that our method generalizes to multilingual scenarios. Lastly, we release our large scale synthetic dataset (1.4M examples), generated using TrueTeacher, and a checkpoint trained on this data.

Afra Akyürek, Eric Pan, Garry Kuwanto, Derry Wijaya

Even the most advanced language models remain susceptible to errors necessitating to modify these models without initiating a comprehensive retraining process. Model editing refers to the modification of a model’s knowledge or representations in a manner that produces the desired outcomes. Prior research primarily centered around editing factual data e.g. “Messi plays for Inter Miami” confining the definition of an edit to a knowledge triplet i.e. (subject, object, relation). However, as the applications of language models expand, so do the diverse ways in which we wish to edit and refine their outputs. In this study, we broaden the scope of the editing problem to include an array of editing cases such as debiasing and rectifying reasoning errors and define an edit as any natural language expression that solicits a change in the model’s outputs. We are introducing DUnE, an editing benchmark where edits are natural language sentences and propose that DUnE presents a challenging yet relevant task. To substantiate this claim, we conduct an extensive series of experiments testing various editing approaches to address DUnE, demonstrating their respective strengths and weaknesses. We argue that retrieval-augmented language modeling can outperform specialized editing techniques and neither set of approaches has fully solved the generalized editing problem covered by our benchmark.

Jinheon Baek, Soyeong Jeong, Minki Kang, Jong Park, Sung Hwang

Recent Language Models (LMs) have shown impressive capabilities in generating texts with the knowledge internalized in parameters. Yet, LMs often generate the factually incorrect responses to the given queries, since their knowledge may be inaccurate, incomplete, and outdated. To address this problem, previous works propose to augment LMs with the knowledge retrieved from an external knowledge source. However, such approaches often show suboptimal text generation performance due to two reasons: 1) the model may fail to retrieve the knowledge relevant to the given query, or 2) the model may not faithfully reflect the retrieved knowledge in the generated text. To overcome these, we propose to verify the output and the knowledge of the knowledge-augmented LMs with a separate verifier, which is a small LM that is trained to detect those two types of errors through instruction-finetuning. Then, when the verifier recognizes an error, we can rectify it by either retrieving new knowledge or generating new text. Further, we use an ensemble of the outputs from different instructions with a single verifier to enhance the reliability of the verification processes. We validate the effectiveness of the proposed verification steps on multiple question answering benchmarks, whose results show that the proposed verifier effectively identifies retrieval and generation errors, allowing LMs to provide more factually correct outputs. Our code is available at https://github.com/JinheonBaek/KALMV.

Barrett Lattimer, Patrick H. Chen, Xinyuan Zhang, Yi Yang

Generative AI models exhibit remarkable potential; however, hallucinations across various tasks present a significant challenge, particularly for longer inputs that current approaches struggle to address effectively. We introduce SCALE (Source Chunking Approach for Large-scale inconsistency Evaluation), a task-agnostic model for detecting factual inconsistencies using a novel chunking strategy. Specifically, SCALE is a Natural Language Inference (NLI) based model that uses large text chunks to condition over long texts. This approach achieves state-of-the-art performance in factual inconsistency detection for diverse tasks and long inputs. Additionally, we leverage the chunking mechanism and employ a novel algorithm to explain SCALE’s decisions through relevant source sentence retrieval. Our evaluations reveal that SCALE outperforms existing methods on both standard benchmarks and a new long-form dialogue dataset ScreenEval we constructed. Moreover, SCALE surpasses competitive systems in efficiency and model explanation evaluations. We have released our code and data publicly to GitHub.

Wenhong Zhu, Hongkun Hao, Rui Wang

The decoding algorithm is critical for open-ended text generation, transforming latent representations into coherent and meaningful outputs. This paper investigates the self-reinforcement effect in text generation and the effectiveness of a repetition penalty to mitigate it. However, determining the optimal repetition penalty value is challenging. To tackle this, we propose a forgetting mechanism that disregards distant tokens, reducing the burden of penalty selection. In addition, we introduce a length penalty to address overly short sentences caused by excessive penalties. Our penalty decoding approach incorporating three strategies helps resolve issues with sampling methods deviating from factual information. Experimental results demonstrate the efficacy of our approach in generating high-quality sentences resembling human output.

Shangbin Feng, Vidhisha Balachandran, Yuyang Bai, Yulia Tsvetkov

Evaluating the factual consistency of automatically generated summaries is essential for the progress and adoption of reliable summarization systems. Despite recent advances, existing factuality evaluation models are not robust, being especially prone to entity and relation errors in new domains. We propose FactKB—a simple new approach to factuality evaluation that is generalizable across domains, in particular with respect to entities and relations. FactKB is based on language models pretrained using facts extracted from external knowledge bases. We introduce three types of complementary factuality pretraining objectives based on entity-specific facts, facts extracted from auxiliary knowledge about entities, and facts constructed compositionally through knowledge base walks. The resulting factuality evaluation model achieves state-of-the-art performance on two in-domain news summarization benchmarks as well as on three out-of-domain scientific literature datasets. Further analysis of FactKB shows improved ability to detect erroneous entities and relations in summaries and is robust and easily generalizable across domains.

Tianhang Zhang, Lin Qiu, Qipeng Guo, Cheng Deng, Yue Zhang, Zheng Zhang, Chenghu Zhou, Xinbing Wang, Luoyi Fu

Large Language Models (LLMs) have gained significant popularity for their impressive performance across diverse fields. However, LLMs are prone to hallucinate untruthful or nonsensical outputs that fail to meet user expectations in many real-world applications. Existing works for detecting hallucinations in LLMs either rely on external knowledge for reference retrieval or require sampling multiple responses from the LLM for consistency verification, making these methods costly and inefficient. In this paper, we propose a novel reference-free, uncertainty-based method for detecting hallucinations in LLMs. Our approach imitates human focus in factuality checking from three aspects: 1) focus on the most informative and important keywords in the given text; 2) focus on the unreliable tokens in historical context which may lead to a cascade of hallucinations; and 3) focus on the token properties such as token type and token frequency. Experimental results on relevant datasets demonstrate the effectiveness of our proposed method, which achieves state-of-the-art performance across all the evaluation metrics and eliminates the need for additional information.

Benjamin Muller, John Wieting, Jonathan H. Clark, Tom Kwiatkowski, Sebastian Ruder, Livio Baldini Soares, Roee Aharoni, Jonathan Herzig, Xinyi Wang

Trustworthy answer content is abundant in many high-resource languages and is instantly accessible through question answering systems — yet this content can be hard to access for those that do not speak these languages. The leap forward in cross-lingual modeling quality offered by generative language models offers much promise, yet their raw generations often fall short in factuality. To improve trustworthiness in these systems, a promising direction is to attribute the answer to a retrieved source, possibly in a content-rich language different from the query. Our work is the first to study attribution for cross-lingual question answering. First, we collect data in 5 languages to assess the attribution level of a state-of-the-art cross-lingual QA system. To our surprise, we find that a substantial portion of the answers is not attributable to any retrieved passages (up to 50% of answers exactly matching a gold reference) despite the system being able to attend directly to the retrieved text. Second, to address this poor attribution level, we experiment with a wide range of attribution detection techniques. We find that Natural Language Inference models and PaLM 2 fine-tuned on a very small amount of attribution data can accurately detect attribution. With these models, we improve the attribution level of a cross-lingual QA system. Overall, we show that current academic generative cross-lingual QA systems have substantial shortcomings in attribution and we build tooling to mitigate these issues.

Timo Schick, Jane Dwivedi-Yu, Roberto Dessi, Roberta Raileanu, Maria Lomeli, Eric Hambro, Luke Zettlemoyer, Nicola Cancedda, Thomas Scialom

Language models (LMs) exhibit remarkable abilities to solve new tasks from just a few examples or textual instructions, especially at scale. They also, paradoxically, struggle with basic functionality, such as arithmetic or factual lookup, where much simpler and smaller specialized models excel. In this paper, we show that LMs can teach themselves to *use external tools* via simple APIs and achieve the best of both worlds. We introduce *Toolformer*, a model trained to decide which APIs to call, when to call them, what arguments to pass, and how to best incorporate the results into future token prediction. This is done in a self-supervised way, requiring nothing more than a handful of demonstrations for each API. We incorporate a range of tools, including a calculator, a Q&A system, a search engine, a translation system, and a calendar. Toolformer achieves substantially improved zero-shot performance across a variety of downstream tasks, often competitive with much larger models, without sacrificing its core language modeling abilities.

Applications/Language, Speech and Dialog

Kate Sanders, David Etter, Reno Kriz, Benjamin Van Durme

Everyday news coverage has shifted from traditional broadcasts towards a wide range of presentation formats such as first-hand, unedited video footage. Datasets that reflect the diverse array of multimodal, multilingual news sources available online could be used to teach models to benefit from this shift, but existing news video datasets focus on traditional news broadcasts produced for English-speaking audiences. We address this limitation by constructing MultiVENT, a dataset of multilingual, event-centric videos grounded in text documents across five target languages. MultiVENT includes both news broadcast videos and non-professional event footage, which we use to analyze the state of online news videos and how they can be leveraged to build robust, factually accurate models. Finally, we provide a model for complex, multilingual video retrieval to serve as a baseline for information retrieval using MultiVENT.

Cunxiang Wang, Sirui Cheng, Qipeng Guo, Yuanhao Yue, Bowen Ding, Zhikun Xu, Yidong Wang, Xiangkun Hu, Zheng Zhang, Yue Zhang

This study focuses on the evaluation of the Open Question Answering (Open-QA) task, which can directly estimate the factuality of large language models (LLMs). Current automatic evaluation methods have shown limitations, indicating that human evaluation still remains the most reliable approach. We introduce a new task, QA Evaluation (QA-Eval) and the corresponding dataset EVOUNA, designed to assess the accuracy of AI-generated answers in relation to standard answers within Open-QA. Our evaluation of these methods utilizes human-annotated results to measure their performance. Specifically, the work investigates methods that show high correlation with human evaluations, deeming them more reliable. We also discuss the pitfalls of current methods and methods to improve LLM-based evaluators. We believe this new QA-Eval task and corresponding dataset EVOUNA will facilitate the development of more effective automatic evaluation tools and prove valuable for future research in this area. All resources are available at https://github.com/wangcunxiang/QA-Eval and it is under the Apache-2.0 License.

Applications/Language, Speech and Dialog

Tong Xiang, Liangzhi Li, Wangyue Li, Mingbai Bai, Lu Wei, Bowen Wang, Noa Garcia

The recent advances in natural language processing (NLP), have led to a new trend of applying large language models (LLMs) to real-world scenarios. While the latest LLMs are astonishingly fluent when interacting with humans, they suffer from the misinformation problem by unintentionally generating factually false statements. This can lead to harmful consequences, especially when produced within sensitive contexts, such as healthcare. Yet few previous works have focused on evaluating misinformation in the long-form (LF) generation of LLMs, especially for knowledge-intensive topics. Moreover, although LLMs have been shown to perform well in different languages, misinformation evaluation has been mostly conducted in English. To this end, we present a benchmark, CARE-MI, for evaluating LLM misinformation in: 1) a sensitive topic, specifically the maternity and infant care domain; and 2) a language other than English, namely Chinese. Most importantly, we provide an innovative paradigm for building LF generation evaluation benchmarks that can be transferred to other knowledge-intensive domains and low-resourced languages. Our proposed benchmark fills the gap between the extensive usage of LLMs and the lack of datasets for assessing the misinformation generated by these models. It contains 1,612 expert-checked questions, accompanied with human-selected references. Using our benchmark, we conduct extensive experiments and found that current Chinese LLMs are far from perfect in the topic of maternity and infant care. In an effort to minimize the reliance on human resources for performance evaluation, we offer off-the-shelf judgment models for automatically assessing the LF output of LLMs given benchmark questions. Moreover, we compare potential solutions for LF generation evaluation and provide insights for building better automated metrics.

Applications/Language, Speech and Dialog

Yizhong Wang, Hamish Ivison, Pradeep Dasigi, Jack Hessel, Tushar Khot, Khyathi Chandu, David Wadden, Kelsey MacMillan, Noah Smith, Iz Beltagy 等

In this work we explore recent advances in instruction-tuning language models on a range of open instruction-following datasets. Despite recent claims that open models can be on par with state-of-the-art proprietary models, these claims are often accompanied by limited evaluation, making it difficult to compare models across the board and determine the utility of various resources. We provide a large set of instruction-tuned models from 6.7B to 65B parameters in size, trained on 12 instruction datasets ranging from manually curated (e.g., OpenAssistant) to synthetic and distilled (e.g., Alpaca) and systematically evaluate them on their factual knowledge, reasoning, multilinguality, coding, safety, and open-ended instruction following abilities through a collection of automatic, model-based, and human-based metrics. We further introduce Tülu, our best performing instruction-tuned model suite finetuned on a combination of high-quality open resources.Our experiments show that different instruction-tuning datasets can uncover or enhance specific skills, while no single dataset (or combination) provides the best performance across all evaluations. Interestingly, we find that model and human preference-based evaluations fail to reflect differences in model capabilities exposed by benchmark-based evaluations, suggesting the need for the type of systemic evaluation performed in this work. Our evaluations show that the best model in any given evaluation reaches on average 87% of ChatGPT performance, and 73% of GPT-4 performance, suggesting that further investment in building better base models and instruction-tuning data is required to close the gap. We release our instruction-tuned models, including a fully finetuned 65B Tülu, along with our code, data, and evaluation framework to facilitate future research.

Applications/Language, Speech and Dialog

shiqi chen, Yiran Zhao, Jinghan Zhang, I-Chun Chern, Siyang Gao, Pengfei Liu, Junxian He

Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as FELM. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g. information from Wikipedia), FELM focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on FELM, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.

Deep Learning/Attention Mechanisms

Bingbin Liu, Jordan Ash, Surbhi Goel, Akshay Krishnamurthy, Cyril Zhang

Why do large language models sometimes output factual inaccuracies and exhibit erroneous reasoning? The brittleness of these models, particularly when executing long chains of reasoning, currently seems to be an inevitable price to pay for their advanced capabilities of coherently synthesizing knowledge, pragmatics, and abstract thought. Towards making sense of this fundamentally unsolved problem, this work identifies and analyzes the phenomenon of _attention glitches_, in which the Transformer architecture's inductive biases intermittently fail to capture robust reasoning. To isolate the issue, we introduce _flip-flop language modeling_ (FFLM), a parametric family of synthetic benchmarks designed to probe the extrapolative behavior of neural language models. This simple generative task requires a model to copy binary symbols over long-range dependencies, ignoring the tokens in between. We find that Transformer FFLMs suffer from a long tail of sporadic reasoning errors, some of which we can eliminate using various regularization techniques. Our preliminary mechanistic analyses show why the remaining errors may be very difficult to diagnose and resolve. We hypothesize that attention glitches account for (some of) the closed-domain hallucinations in natural LLMs.

Deep Learning/Generative Models and Autoencoders

Qingxiu Dong, Jingjing Xu, Lingpeng Kong, Zhifang Sui, Lei Li

Given varying prompts regarding a factoid question, can a large language model (LLM) reliably generate factually correct answers? Existing LLMs may generate distinct responses for different prompts. In this paper, we study the problem of quantifying knowledge contained in an LLM regarding a given set of facts. We propose KaRR, a statistical approach to assess factual knowledge for LLMs. The main idea is to estimate the ratio of LLM generating text corresponding to the answer entity given diverse prompts of the subject and the querying relation, versus it generating by random chances. Our assessment suite contains a comprehensive set of 994,123 entities and 600 relations, with 1,395,905 text aliases. We use our method to evaluate 20 LLMs of various sizes, including LLaMA, Alpaca, OPT, etc. Experiments show that our results have a strong correlation (0.43 Kendall's $\tau$) with the results of human assessment on LLMs. Our results reveal that the knowledge in LLMs with the same backbone architecture adheres to the scaling law, while tuning on instruction-following data sometimes compromises the model's capability to generate factually correct text reliably.

Applications/Language, Speech and Dialog

Timo Schick, Jane Dwivedi-Yu, Roberto Dessi, Roberta Raileanu, Maria Lomeli, Eric Hambro, Luke Zettlemoyer, Nicola Cancedda, Thomas Scialom

Language models (LMs) exhibit remarkable abilities to solve new tasks from just a few examples or textual instructions, especially at scale. They also, paradoxically, struggle with basic functionality, such as arithmetic or factual lookup, where much simpler and smaller specialized models excel. In this paper, we show that LMs can teach themselves to *use external tools* via simple APIs and achieve the best of both worlds. We introduce *Toolformer*, a model trained to decide which APIs to call, when to call them, what arguments to pass, and how to best incorporate the results into future token prediction. This is done in a self-supervised way, requiring nothing more than a handful of demonstrations for each API. We incorporate a range of tools, including a calculator, a Q&A system, a search engine, a translation system, and a calendar. Toolformer achieves substantially improved zero-shot performance across a variety of downstream tasks, often competitive with much larger models, without sacrificing its core language modeling abilities.