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Erik Miehling, Manish Nagireddy, Prasanna Sattigeri, Elizabeth M. Daly, David Piorkowski, John T. Richards

Modern language models, while sophisticated, exhibit some inherent shortcomings, particularly in conversational settings. We claim that many of the observed shortcomings can be attributed to violation of one or more conversational principles. By drawing upon extensive research from both the social science and AI communities, we propose a set of maxims – quantity, quality, relevance, manner, benevolence, and transparency – for describing effective human-AI conversation. We first justify the applicability of the first four maxims (from Grice) in the context of human-AI interactions. We then argue that two new maxims, benevolence (concerning the generation of, and engagement with, harmful content) and transparency (concerning recognition of one’s knowledge boundaries, operational constraints, and intents), are necessary for addressing behavior unique to modern human-AI interactions. We evaluate the degree to which various language models are able to understand these maxims and find that models possess an internal prioritization of principles that can significantly impact accurate interpretability of the maxims.

Beiduo Chen, Xinpeng Wang, Siyao Peng, Robert Litschko, Anna Korhonen, Barbara Plank

Human label variation (HLV) is a valuable source of information that arises when multiple human annotators provide different labels for valid reasons. In Natural Language Inference (NLI) earlier approaches to capturing HLV involve either collecting annotations from many crowd workers to represent human judgment distribution (HJD) or use expert linguists to provide detailed explanations for their chosen labels. While the former method provides denser HJD information, obtaining it is resource-intensive. In contrast, the latter offers richer textual information but it is challenging to scale up to many human judges. Besides, large language models (LLMs) are increasingly used as evaluators (“LLM judges”) but with mixed results, and few works aim to study HJDs. This study proposes to exploit LLMs to approximate HJDs using a small number of expert labels and explanations. Our experiments show that a few explanations significantly improve LLMs’ ability to approximate HJDs with and without explicit labels, thereby providing a solution to scale up annotations for HJD. However, fine-tuning smaller soft-label aware models with the LLM-generated model judgment distributions (MJDs) presents partially inconsistent results: while similar in distance, their resulting fine-tuned models and visualized distributions differ substantially. We show the importance of complementing instance-level distance measures with a global-level shape metric and visualization to more effectively evaluate MJDs against human judgment distributions.

Ryuto Koike, Masahiro Kaneko, Naoaki Okazaki

To combat the misuse of Large Language Models (LLMs), many recent studies have presented LLM-generated-text detectors with promising performance. When users instruct LLMs to generate texts, the instruction can include different constraints depending on the user’s need. However, most recent studies do not cover such diverse instruction patterns when creating datasets for LLM detection. In this paper, we reveal that even task-oriented constraints — constraints that would naturally be included in an instruction and are not related to detection-evasion — cause existing powerful detectors to have a large variance in detection performance. We focus on student essay writing as a realistic domain and manually create task-oriented constraints based on several factors for essay quality. Our experiments show that the standard deviation (SD) of current detector performance on texts generated by an instruction with such a constraint is significantly larger (up to an SD of 14.4 F1-score) than that by generating texts multiple times or paraphrasing the instruction. We also observe an overall trend where the constraints can make LLM detection more challenging than without them. Finally, our analysis indicates that the high instruction-following ability of LLMs fosters the large impact of such constraints on detection performance.

Daria Galimzianova, Leonid Sanochkin

One of the main obstacles for deploying Active Learning (AL) in practical NLP tasks is high computational cost of modern deep learning models. This issue can be partially mitigated by applying lightweight models as an acquisition model, but it can lead to the acquisition-successor mismatch (ASM) problem. Previous works show that the ASM problem can be partially alleviated by using distilled versions of a successor models as acquisition ones. However, distilled versions of pretrained models are not always available. Also, the exact pipeline of model distillation that does not lead to the ASM problem is not clear. To address these issues, we propose to use adapters as an alternative to full fine-tuning for acquisition model training. Since adapters are lightweight, this approach reduces the training cost of the model. We provide empirical evidence that it does not cause the ASM problem and can help to deploy active learning in practical NLP tasks.

Daniil Moskovskiy, Sergey Pletenev, Alexander Panchenko

The lack of high-quality training data remains a significant challenge in NLP. Manual annotation methods, such as crowdsourcing, are costly, require intricate task design skills, and, if used incorrectly, may result in poor data quality. From the other hand, LLMs have demonstrated proficiency in many NLP tasks, including zero-shot and few-shot data annotation. However, they often struggle with text detoxification due to alignment constraints and fail to generate the required detoxified text. This work explores the potential of modern open source LLMs to annotate parallel data for text detoxification. Using the recent technique of activation patching, we generate a pseudo-parallel detoxification dataset based on ParaDetox. The detoxification model trained on our generated data shows comparable performance to the original dataset in automatic detoxification evaluation metrics and superior quality in manual evaluation and side-by-side comparisons.

Sara Vera Marjanovic, Haeun Yu, Pepa Atanasova, Maria Maistro, Christina Lioma, Isabelle Augenstein

Knowledge-intensive language understanding tasks require Language Models (LMs) to integrate relevant context, mitigating their inherent weaknesses, such as incomplete or outdated knowledge. However, conflicting knowledge can be present in the LM’s parameters, termed intra-memory conflict, which can affect a model’s propensity to accept contextual knowledge. To study the effect of intra-memory conflict on LM’s ability to accept the relevant context, we utilise two knowledge conflict measures and a novel dataset containing inherently conflicting data, DYNAMICQA. This dataset includes facts with a temporal dynamic nature where facts can change over time and disputable dynamic facts, which can change depending on the viewpoint. DYNAMICQA is the first to include real-world knowledge conflicts and provide context to study the link between the different types of knowledge conflicts. We also evaluate several measures on their ability to reflect the presence of intra-memory conflict: semantic entropy and a novel coherent persuasion score. With our extensive experiments, we verify that LMs show a greater degree of intra-memory conflict with dynamic facts compared to facts that have a single truth value. Further, we reveal that facts with intra-memory conflict are harder to update with context, suggesting that retrieval-augmented generation will struggle with the most commonly adapted facts

Eunji Kim, Kyuhong Shim, Simyung Chang, Sungroh Yoon

A text encoder within Vision-Language Models (VLMs) like CLIP plays a crucial role in translating textual input into an embedding space shared with images, thereby facilitating the interpretative analysis of vision tasks through natural language. Despite the varying significance of different textual elements within a sentence depending on the context, efforts to account for variation of importance in constructing text embeddings have been lacking. We propose a framework of Semantic Token Reweighting to build Interpretable text embeddings (SToRI), which incorporates controllability as well. SToRI refines the text encoding process in CLIP by differentially weighting semantic elements based on contextual importance, enabling finer control over emphasis responsive to data-driven insights and user preferences. The efficacy of SToRI is demonstrated through comprehensive experiments on few-shot image classification and image retrieval tailored to user preferences.

Mohamed Elaraby, Diane Litman, Xiang Lorraine Li, Ahmed Magooda

Generating free-text rationales is among the emergent capabilities of Large Language Models (LLMs). These rationales have been found to enhance LLM performance across various NLP tasks. Recently, there has been growing interest in using these rationales to provide insights for various important downstream tasks. In this paper, we analyze generated free-text rationales in tasks with subjective answers, emphasizing the importance of rationalization in such scenarios. We focus on pairwise argument ranking, a highly subjective task with significant potential for real-world applications, such as debate assistance. We evaluate the persuasiveness of rationales generated by nine LLMs to support their subjective choices. Our findings suggest that open-source LLMs, particularly Llama2-70B-chat, are capable of providing highly persuasive rationalizations, surpassing even GPT models. Additionally, our experiments demonstrate that the persuasiveness of the generated rationales can be enhanced by guiding their persuasive elements through prompting or self-refinement techniques.

Philipp Christmann, Svitlana Vakulenko, Ionut Teodor Sorodoc, Bill Byrne, Adrià de Gispert

Long-form question answering (LFQA) aims at generating in-depth answers to end-user questions, providing relevant information beyond the direct answer. However, existing retrievers are typically optimized towards information that directly targets the question, missing out on such contextual information. Furthermore, there is a lack of training data for relevant context. To this end, we propose and compare different weak supervision techniques to optimize retrieval for contextual information. Experiments demonstrate improvements on the end-to-end QA performance on ASQA, a dataset for long-form question answering. Importantly, as more contextual information is retrieved, we improve the relevant page recall for LFQA by 14.7% and the groundedness of generated long-form answers by 12.5%. Finally, we show that long-form answers often anticipate likely follow-up questions, via experiments on a conversational QA dataset.

Shir Ashury Tahan, Amir David Nissan Cohen, Nadav Cohen, Yoram Louzoun, Yoav Goldberg

While coreference resolution is traditionally used as a component in individual document understanding, in this work we take a more global view and explore what can we learn about a domain from the set of all document-level coreference relations that are present in a large corpus. We derive coreference chains from a corpus of 30 million biomedical abstracts and construct a graph based on the string phrases within these chains, establishing connections between phrases if they co-occur within the same coreference chain. We then use the graph structure and the betweeness centrality measure to distinguish between edges denoting hierarchy, identity and noise, assign directionality to edges denoting hierarchy, and split nodes (strings) that correspond to multiple distinct concepts. The result is a rich, data-driven ontology over concepts in the biomedical domain, parts of which overlaps significantly with human-authored ontologies. We release the coreference chains and resulting ontology under a creative-commons license.

Jian Chen, Ruiyi Zhang, Yufan Zhou, Jennifer Healey, Jiuxiang Gu, Zhiqiang Xu, Changyou Chen

Automatic generation of graphical layouts is crucial for many real-world applications, including designing posters, flyers, advertisements, and graphical user interfaces. Given the incredible ability of Large language models (LLMs) in both natural language understanding and generation, we believe that we could customize an LLM to help people create compelling graphical layouts starting with only text instructions from the user. We call our method TextLap (text-based layout planning). It uses a curated instruction-based layout planning dataset (InsLap) to customize LLMs as a graphic designer. Human annotators are asked to build a benchmark to evaluate different layout planning models. We demonstrate the effectiveness of TextLap and show that it outperforms strong baselines, including GPT-4 based methods, for document generation and graphical design benchmarks.

Suyeon Lee, Sunghwan Kim, Minju Kim, Dongjin Kang, Dongil Yang, Harim Kim, Minseok Kang, Dayi Jung, Min Hee Kim, Seungbeen Lee 等

Recently, the demand for psychological counseling has significantly increased as more individuals express concerns about their mental health. This surge has accelerated efforts to improve the accessibility of counseling by using large language models (LLMs) as counselors. To ensure client privacy, training open-source LLMs faces a key challenge: the absence of realistic counseling datasets. To address this, we introduce Cactus, a multi-turn dialogue dataset that emulates real-life interactions using the goal-oriented and structured approach of Cognitive Behavioral Therapy (CBT).We create a diverse and realistic dataset by designing clients with varied, specific personas, and having counselors systematically apply CBT techniques in their interactions. To assess the quality of our data, we benchmark against established psychological criteria used to evaluate real counseling sessions, ensuring alignment with expert evaluations.Experimental results demonstrate that Camel, a model trained with Cactus, outperforms other models in counseling skills, highlighting its effectiveness and potential as a counseling agent.We make our data, model, and code publicly available.

Shayekh Bin Islam, Md Asib Rahman, K S M Tozammel Hossain, Enamul Hoque, Shafiq Joty, Md Rizwan Parvez

Retrieval Augmented Generation (RAG) has been shown to enhance the factual accuracy of Large Language Models (LLMs) by providing external evidence, but existing methods often suffer from limited reasoning capabilities (e.g., multi-hop complexities) in effectively using such evidence, particularly when using open-source LLMs. To mitigate this gap, in this paper, we introduce a novel framework, **Open-RAG**, designed to enhance reasoning capabilities in RAG with open-source LLMs. Our framework transforms an arbitrary dense LLM into a parameter-efficient sparse mixture of experts (MoE) model capable of handling complex reasoning tasks, including both single- and multi-hop queries. Open-RAG uniquely trains the model to navigate challenging distractors that appear relevant but are misleading. By combining the constructive learning and architectural transformation, Open-RAG leverages latent learning, dynamically selecting relevant experts and integrating external knowledge effectively for more accurate and contextually relevant responses. Additionally, we propose a hybrid adaptive retrieval method to determine retrieval necessity and balance the trade-off between performance gain and inference speed. Experimental results show that Open-RAG outperforms state-of-the-art LLMs and RAG models in various knowledge-intensive tasks. Our method based on Llama2-7B sets new benchmarks, surpassing ChatGPT-RAG and Self-RAG. For example, in multi-hop HotpotQA, it achieves an EM score of 63.3, compared to RAG 2.0’s 54 and Command R+’s 60.

Yuxia Wang, Revanth Gangi Reddy, Zain Muhammad Mujahid, Arnav Arora, Aleksandr Rubashevskii, Jiahui Geng, Osama Mohammed Afzal, Liangming Pan, Nadav Borenstein, Aditya Pillai 等

The increased use of large language models (LLMs) across a variety of real-world applications calls for mechanisms to verify the factual accuracy of their outputs. In this work, we present Factcheck-Bench, a holistic end-to-end framework for annotating and evaluating the factuality of LLM-generated responses, which encompasses a multi-stage annotation scheme designed to yield detailed labels for fact-checking and correcting not just the final prediction, but also the intermediate steps that a fact-checking system might need to take. Based on this framework, we construct an open-domain factuality benchmark in three-levels of granularity: claim, sentence, and document. We further propose a system, Factcheck-GPT, which follows our framework, and we show that it outperforms several popular LLM fact-checkers. We make our annotation tool, annotated data, benchmark, and code available at https://github.com/yuxiaw/Factcheck-GPT.

Huy Quang Dao, Yang Deng, Khanh-Huyen Bui, Dung D. Le, Lizi Liao

Target-driven recommendation dialogues present unique challenges in dialogue management due to the necessity of anticipating user interactions for successful conversations. Current methods face significant limitations: (I) inadequate capabilities for conversation anticipation, (II) computational inefficiencies due to costly simulations, and (III) neglect of valuable past dialogue experiences. To address these limitations, we propose a new framework, Experiential Policy Learning (EPL), for enhancing such dialogues. EPL embodies the principle of Learning From Experience, facilitating anticipation with an experiential scoring function that estimates dialogue state potential using similar past interactions stored in long-term memory. To demonstrate its flexibility, we introduce Tree-structured EPL (T-EPL) as one possible training-free realization with Large Language Models (LLMs) and Monte-Carlo Tree Search (MCTS). T-EPL assesses past dialogue states with LLMs while utilizing MCTS to achieve hierarchical and multi-level reasoning. Extensive experiments on two published datasets demonstrate the superiority and efficacy of T-EPL.

Zhe Yang, Yi Huang, Yaqin Chen, Xiaoting Wu, Junlan Feng, Chao Deng

In extremely low resource relation identification scenario, small language models (SLMs) incline to overfit, which significantly diminishes their accuracy. Recently, large language models (LLMs) are gradually applied to classification tasks with converting original objective into the generation task via in-context learning. However, abundance of the classifier categories poses challenges in selecting demonstrations. Moreover, the mapping between category labels and textual descriptions requires expensive expert knowledge, thereby constraining the efficacy of in-context learning for LLMs. We uphold that SLM is optimal for handling classification tasks, and its shortcomings in the low resource setting can be mitigated by leveraging LLM. Hence, we propose a co-evolution strategy on SLM & LLM for relation identification. Specifically, LLM provides essential background knowledge to assist training process of the SLM classifier, while evaluation metrics from the classifier, in turn, offer valuable insights to refine the generation prompts of the LLM. We conduct experiments on several datasets which demonstrates preponderance of the proposed model.

SooHwan Eom, Jay Shim, Gwanhyeong Koo, Haebin Na, Mark A. Hasegawa-Johnson, Sungwoong Kim, Chang D. Yoo

The Transformer’s quadratic complexity with input length imposes an unsustainable computational load on large language models (LLMs). In contrast, the Selective Scan Structured State-Space Model, or Mamba, addresses this computational challenge effectively. This paper explores a query-based cross-modal projector designed to bolster Mamba’s efficiency for vision-language modeling by compressing visual tokens based on input through the cross-attention mechanism. This innovative projector also removes the need for manually designing the 2D scan order of original image features when converting them into an input sequence for Mamba LLM. Experimental results across various vision-language understanding benchmarks show that the proposed cross-modal projector enhances Mamba-based multimodal LLMs, boosting both performance and throughput.

Kevin Bowden, Yue Fan, Winson Chen, Wen Cui, Davan Harrison, Xin Eric Wang, Marilyn Walker

Large language models (LLMs) capable of casual conversation have recently become widely available. We hypothesize that users of conversational systems want a more personalized experience, and existing work shows that users are highly receptive to personalized questions (PQs). Question Generation tasks, however, focus on factual questions from textual excerpts. To create a PQ generator, we first identify over 400 real user interests by anonymously aggregating ~39K user models. We then populate prompt templates with these 400 interests and use an LLM to generate PQs customized to user interests. The result is PerQs, a novel corpus of ~19K question/answer pairs. We evaluate PerQs at scale in the unique context of the Alexa Prize. Our results show significant positive effects on perceived conversation quality. We then fine-tune, deploy, and evaluate PerQy, a neural model that generates PQs in real-time. When evaluated against several competitive LLM baselines, PerQy produced the most natural and engaging responses.

Sheng-Wei Chen, Chih-Jen Lin

Text classification is one of the essential topics in natural language processing, and each text is often associated with multiple labels. Recently, the number of labels has become larger and larger, especially in the applications of e-commerce, so handling text-related e-commerce problems further requires a large memory space in many existing multi-label learning methods. To address the space concern, utilizing a distributed system to share that large memory requirement is a possible solution. We propose “random label forests,” a distributed ensemble method with label subsampling, for handling extremely large-scale labels. Random label forests can reduce memory usage per computer while keeping competitive performances over real-world data sets.

Jonathan Pei, Zeeshan Patel, Karim El-Refai, Tianle Li

Automated long-form story generation typically employs long-context large language models (LLMs) for one-shot creation, which can produce cohesive but not necessarily engaging content. We introduce Storytelling With Action Guidance (SWAG), a novel approach to storytelling with LLMs. Our approach reduces story writing to a search problem through a two-model feedback loop: one LLM generates story content, and another auxiliary LLM is used to choose the next best “action” to steer the story’s future direction. Our results show that SWAG can substantially outperform previous end-to-end story generation techniques when evaluated by GPT-4 and through human evaluation. Our SWAG pipeline using only small open-source models surpasses GPT-3.5-Turbo.