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Haiyang Wang, Yuchen Pan, Xin Song, Xuechen Zhao, Minghao Hu, Bin Zhou

Hate speech (HS) on social media exacerbates misinformation and baseless prejudices. Evidence-supported counterspeech (CS) is crucial for correcting misinformation and reducing prejudices through facts. Existing methods for generating evidence-supported CS often lack clear guidance with a core claim for organizing evidence and do not adequately address factuality and faithfulness hallucinations in CS within anti-hate contexts. In this paper, to mitigate the aforementioned, we propose F^2RL, a Factuality and Faithfulness Reinforcement Learning framework for generating claim-guided and evidence-supported CS. Firstly, we generate counter-claims based on hate speech and design a self-evaluation mechanism to select the most appropriate one. Secondly, we propose a coarse-to-fine evidence retrieval method. This method initially generates broad queries to ensure the diversity of evidence, followed by carefully reranking the retrieved evidence to ensure its relevance to the claim. Finally, we design a reinforcement learning method with a triplet-based factuality reward model and a multi-aspect faithfulness reward model. The method rewards the generator to encourage greater factuality, more accurate refutation of hate speech, consistency with the claim, and better utilization of evidence. Extensive experiments on three benchmark datasets demonstrate that the proposed framework achieves excellent performance in CS generation, with strong factuality and faithfulness.

Helena Bonaldi, Greta Damo, Nicolás Benjamín Ocampo, Elena Cabrio, Serena Villata, Marco Guerini

The potential effectiveness of counterspeech as a hate speech mitigation strategy is attracting increasing interest in the NLG research community, particularly towards the task of automatically producing it. However, automatically generated responses often lack the argumentative richness which characterises expert-produced counterspeech. In this work, we focus on two aspects of counterspeech generation to produce more cogent responses. First, by investigating the tension between helpfulness and harmlessness of LLMs, we test whether the presence of safety guardrails hinders the quality of the generations. Secondly, we assess whether attacking a specific component of the hate speech results in a more effective argumentative strategy to fight online hate. By conducting an extensive human and automatic evaluation, we show how the presence of safety guardrails can be detrimental also to a task that inherently aims at fostering positive social interactions. Moreover, our results show that attacking a specific component of the hate speech, and in particular its implicit negative stereotype and its hateful parts, leads to higher-quality generations.

Amir Taubenfeld, Yaniv Dover, Roi Reichart, Ariel Goldstein

The emergence of Large Language Models (LLMs), has opened exciting possibilities for constructing computational simulations designed to replicate human behavior accurately. Current research suggests that LLM-based agents become increasingly human-like in their performance, sparking interest in using these AI agents as substitutes for human participants in behavioral studies. However, LLMs are complex statistical learners without straightforward deductive rules, making them prone to unexpected behaviors. Hence, it is crucial to study and pinpoint the key behavioral distinctions between humans and LLM-based agents. In this study, we highlight the limitations of LLMs in simulating human interactions, particularly focusing on LLMs’ ability to simulate political debates on topics that are important aspects of people’s day-to-day lives and decision-making processes. Our findings indicate a tendency for LLM agents to conform to the model’s inherent social biases despite being directed to debate from certain political perspectives. This tendency results in behavioral patterns that seem to deviate from well-established social dynamics among humans. We reinforce these observations using an automatic self-fine-tuning method, which enables us to manipulate the biases within the LLM and demonstrate that agents subsequently align with the altered biases. These results underscore the need for further research to develop methods that help agents overcome these biases, a critical step toward creating more realistic simulations.

Social Aspects

Hadi Hosseini, Debmalya Mandal, Amrit Puhan

We consider the problem of recovering the ground truth ordering (ranking, top-$k$, or others) over a large number of alternatives. The wisdom of crowd is a heuristic approach based on Condorcet's Jury theorem to address this problem through collective opinions.This approach fails to recover the ground truth when the majority of the crowd is misinformed. The \emph{surprisingly popular} (SP) algorithm~\citep{prelec2017solution} is an alternative approach that is able to recover the ground truth even when experts are in minority. The SP algorithm requires the voters to predict other voters' report in the form of a full probability distribution over all rankings of alternatives. However, when the number of alternatives, $m$, is large, eliciting the prediction report or even the vote over $m$ alternatives might be too costly. In this paper, we design a scalable alternative of the SP algorithm which only requires eliciting partial preferences from the voters, and propose new variants of the SP algorithm. In particular, we propose two versions---\emph{Aggregated-SP} and \emph{Partial-SP}---that ask voters to report vote and prediction on a subset of size $k$ ($\ll m$) in terms of top alternative, partial rank, or an approval set. Through a large-scale crowdsourcing experiment on MTurk, we show that both of our approaches outperform conventional preference aggregation algorithms for the recovery of ground truth rankings, when measured in terms of Kendall-Tau distance and Spearman's $\rho$. We further analyze the collected data and demonstrate that voters' behavior in the experiment, including the minority of the experts, and the SP phenomenon, can be correctly simulated by a concentric mixtures of Mallows model. Finally, we provide theoretical bounds on the sample complexity of SP algorithms with partial rankings to demonstrate the theoretical guarantees of the proposed methods.

Social Aspects

Fan Yao, Yiming Liao, Jingzhou Liu, Shaoliang Nie, Qifan Wang, Haifeng Xu, Hongning Wang

On User-Generated Content (UGC) platforms, recommendation algorithms significantly impact creators' motivation to produce content as they compete for algorithmically allocated user traffic. This phenomenon subtly shapes the volume and diversity of the content pool, which is crucial for the platform's sustainability. In this work, we demonstrate, both theoretically and empirically, that a purely relevance-driven policy with low exploration strength boosts short-term user satisfaction but undermines the long-term richness of the content pool. In contrast, a more aggressive exploration policy may slightly compromise user satisfaction but promote higher content creation volume. Our findings reveal a fundamental trade-off between immediate user satisfaction and overall content production on UGC platforms. Building on this finding, we propose an efficient optimization method to identify the optimal exploration strength, balancing user and creator engagement. Our model can serve as a pre-deployment audit tool for recommendation algorithms on UGC platforms, helping to align their immediate objectives with sustainable, long-term goals.

Social Aspects

Rafid Mahmood

Compared to classical machine learning (ML) models, generative models offer a new usage paradigm where (i) a single model can be used for many different tasks out-of-the-box; (ii) users interact with this model over a series of natural language prompts; and (iii) the model is ideally evaluated on binary user satisfaction with respect to model outputs. Given these characteristics, we explore the problem of how developers of new generative AI software can release and price their technology. We first develop a comparison of two different models for a specific task with respect to user cost-effectiveness. We then model the pricing problem of generative AI software as a game between two different companies who sequentially release their models before users choose their preferred model for each task. Here, the price optimization problem becomes piecewise continuous where the companies must choose a subset of the tasks on which to be cost-effective and forgo revenue for the remaining tasks. In particular, we reveal the value of market information by showing that a company who deploys later after knowing their competitor’s price can always secure cost-effectiveness on at least one task, whereas the company who is the first-to-market must price their model in a way that incentivizes higher prices from the latecomer in order to gain revenue. Most importantly, we find that if the different tasks are sufficiently similar, the first-to-market model may become cost-ineffective on all tasks regardless of how this technology is priced.

Social Aspects

XIAO YU, Yuang Qi, Kejiang Chen, Guoqiang Chen, Xi Yang, Pengyuan Zhu, Xiuwei Shang, Weiming Zhang, Nenghai Yu

Large language models (LLMs) have the potential to generate texts that pose risks of misuse, such as plagiarism, planting fake reviews on e-commerce platforms, or creating inflammatory false tweets. Consequently, detecting whether a text is generated by LLMs has become increasingly important. Existing high-quality detection methods usually require access to the interior of the model to extract the intrinsic characteristics. However, since we do not have access to the interior of the black-box model, we must resort to surrogate models, which impacts detection quality. In order to achieve high-quality detection of black-box models, we would like to extract deep intrinsic characteristics of the black-box model generated texts. We view the generation process as a coupled process of prompt and intrinsic characteristics of the generative model. Based on this insight, we propose to decouple prompt and intrinsic characteristics (DPIC) for LLM-generated text detection method. Specifically, given a candidate text, DPIC employs an auxiliary LLM to reconstruct the prompt corresponding to the candidate text, then uses the prompt to regenerate text by the auxiliary LLM, which makes the candidate text and the regenerated text align with their prompts, respectively. Then, the similarity between the candidate text and the regenerated text is used as a detection feature, thus eliminating the prompt in the detection process, which allows the detector to focus on the intrinsic characteristics of the generative model. Compared to the baselines, DPIC has achieved an average improvement of 6.76\% and 2.91\% in detecting texts from different domains generated by GPT4 and Claude3, respectively.

Social Aspects

Cheng Li, Damien Teney, Linyi Yang, Qingsong Wen, Xing Xie, Jindong Wang

Cultural bias is pervasive in many large language models (LLMs), largely due to the deficiency of data representative of different cultures.Typically, cultural datasets and benchmarks are constructed either by extracting subsets of existing datasets or by aggregating from platforms such as Wikipedia and social media.However, these approaches are highly dependent on real-world data and human annotations, making them costly and difficult to scale.Inspired by cognitive theories on social communication, this paper introduces CulturePark, an LLM-powered multi-agent communication framework for cultural data collection.CulturePark simulates cross-cultural human communication with LLM-based agents playing roles in different cultures.It generates high-quality cross-cultural dialogues encapsulating human beliefs, norms, and customs.Using CulturePark, we generated 41,000 cultural samples to fine-tune eight culture-specific LLMs.We evaluated these models across three downstream tasks: content moderation, cultural alignment, and cultural education.Results show that for content moderation, our GPT-3.5-based models either match or outperform GPT-4 on $41$ datasets. Regarding cultural alignment, our models surpass GPT-4 on Hofstede's VSM 13 framework.Furthermore, for cultural education of human participants, our models demonstrate superior outcomes in both learning efficacy and user experience compared to GPT-4. CulturePark proves an important step in addressing cultural bias and advancing the democratization of AI, highlighting the critical role of culturally inclusive data in model training. Code is released at https://github.com/Scarelette/CulturePark.

Social Aspects

Elliot Meyerson, Olivier Francon, Darren Sargent, Babak Hodjat, Risto Miikkulainen

Solving societal problems on a global scale requires the collection and processing of ideas and methods from diverse sets of international experts. As the number and diversity of human experts increase, so does the likelihood that elements in this collective knowledge can be combined and refined to discover novel and better solutions. However, it is difficult to identify, combine, and refine complementary information in an increasingly large and diverse knowledge base. This paper argues that artificial intelligence (AI) can play a crucial role in this process. An evolutionary AI framework, termed RHEA, fills this role by distilling knowledge from diverse models created by human experts into equivalent neural networks, which are then recombined and refined in a population-based search. The framework was implemented in a formal synthetic domain, demonstrating that it is transparent and systematic. It was then applied to the results of the XPRIZE Pandemic Response Challenge, in which over 100 teams of experts across 23 countries submitted models based on diverse methodologies to predict COVID-19 cases and suggest non-pharmaceutical intervention policies for 235 nations, states, and regions across the globe. Building upon this expert knowledge, by recombining and refining the 169 resulting policy suggestion models, RHEA discovered a broader and more effective set of policies than either AI or human experts alone, as evaluated based on real-world data. The results thus suggest that AI can play a crucial role in realizing the potential of human expertise in global problem-solving.

Social Aspects

Jen-Tse Huang, Man Ho LAM, Eric John Li, Shujie Ren, Wenxuan Wang, Wenxiang Jiao, Zhaopeng Tu, Michael R Lyu

Evaluating Large Language Models’ (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs, i.e., how their feelings change when presented with specific situations. After a careful and comprehensive survey, we collect a dataset containing over 400 situations that have proven effective in eliciting the eight emotions central to our study. Categorizing the situations into 36 factors, we conduct a human evaluation involving more than 1,200 subjects worldwide. With the human evaluation results as references, our evaluation includes seven LLMs, covering both commercial and open-source models, including variations in model sizes, featuring the latest iterations, such as GPT-4, Mixtral-8x22B, and LLaMA-3.1. We find that, despite several misalignments, LLMs can generally respond appropriately to certain situations. Nevertheless, they fall short in alignment with the emotional behaviors of human beings and cannot establish connections between similar situations. Our collected dataset of situations, the human evaluation results, and the code of our testing framework, i.e., EmotionBench, are publicly available at https://github.com/CUHK-ARISE/EmotionBench.

Social Aspects

Celestine Mendler-Dünner, Gabriele Carovano, Moritz Hardt

The power of digital platforms is at the center of major ongoing policy and regulatory efforts. To advance existing debates, we designed and executed an experiment to measure the performative power of online search providers. Instantiated in our setting, performative power quantifies the ability of a search engine to steer web traffic by rearranging results. To operationalize this definition we developed a browser extension that performs unassuming randomized experiments in the background. These randomized experiments emulate updates to the search algorithm and identify the causal effect of different content arrangements on clicks. Analyzing tens of thousands of clicks, we discuss what our robust quantitative findings say about the power of online search engines, using the Google Shopping antitrust investigation as a case study. More broadly, we envision our work to serve as a blueprint for how the recent definition of performative power can help integrate quantitative insights from online experiments with future investigations into the economic power of digital platforms.

Reinforcement Learning · Multi-agent

Rakshit Trivedi, Akbir Khan, Jesse Clifton, Lewis Hammond, Edgar Duenez-Guzman, Dipam Chakraborty, John Agapiou, Jayd Matyas, Sasha Vezhnevets, Barna Pásztor 等

Multi-agent AI research promises a path to develop human-like and human-compatible intelligent technologies that complement the solipsistic view of other approaches, which mostly do not consider interactions between agents. Aiming to make progress in this direction, the Melting Pot contest 2023 focused on the problem of cooperation among interacting agents and challenged researchers to push the boundaries of multi-agent reinforcement learning (MARL) for mixed-motive games. The contest leveraged the Melting Pot environment suite to rigorously evaluate how well agents can adapt their cooperative skills to interact with novel partners in unforeseen situations. Unlike other reinforcement learning challenges, this challenge focused on social rather than environmental generalization. In particular, a population of agents performs well in Melting Pot when its component individuals are adept at finding ways to cooperate both with others in their population and with strangers. Thus Melting Pot measures cooperative intelligence.The contest attracted over 600 participants across 100+ teams globally and was a success on multiple fronts: (i) it contributed to our goal of pushing the frontiers of MARL towards building more cooperatively intelligent agents, evidenced by several submissions that outperformed established baselines; (ii) it attracted a diverse range of participants, from independent researchers to industry affiliates and academic labs, both with strong background and new interest in the area alike, broadening the field’s demographic and intellectual diversity; and (iii) analyzing the submitted agents provided important insights, highlighting areas for improvement in evaluating agents' cooperative intelligence. This paper summarizes the design aspects and results of the contest and explores the potential of Melting Pot as a benchmark for studying Cooperative AI. We further analyze the top solutions and conclude with a discussion on promising directions for future research.

Datasets and Benchmarks

Weihua Du, Qiushi Lyu, Jiaming Shan, Zhenting Qi, Hongxin Zhang, Sunli Chen, Andi Peng, Tianmin Shu, Kwonjoon Lee, Behzad Dariush 等

We introduce Constrained Human-AI Cooperation (CHAIC), an inclusive embodied social intelligence challenge designed to test social perception and cooperation in embodied agents. In CHAIC, the goal is for an embodied agent equipped with egocentric observations to assist a human who may be operating under physical constraints—e.g., unable to reach high places or confined to a wheelchair—in performing common household or outdoor tasks as efficiently as possible. To achieve this, a successful helper must: (1) infer the human's intents and constraints by following the human and observing their behaviors (social perception), and (2) make a cooperative plan tailored to the human partner to solve the task as quickly as possible, working together as a team (cooperative planning). To benchmark this challenge, we create four new agents with real physical constraints and eight long-horizon tasks featuring both indoor and outdoor scenes with various constraints, emergency events, and potential risks. We benchmark planning- and learning-based baselines on the challenge and introduce a new method that leverages large language models and behavior modeling. Empirical evaluations demonstrate the effectiveness of our benchmark in enabling systematic assessment of key aspects of machine social intelligence. Our benchmark and code are publicly available at https://github.com/UMass-Foundation-Model/CHAIC.

Social Aspects

Lei Ding, Yang Hu, Nicole Denier, Enze Shi, Junxi Zhang, Qirui Hu, Karen Hughes, Linglong Kong, Bei Jiang

As generative large language models (LLMs) such as ChatGPT gain widespread adoption in various domains, their potential to propagate and amplify social biases, particularly in high-stakes areas such as the labor market, has become a pressing concern. AI algorithms are not only widely used in the selection of job applicants, individual job seekers may also make use of generative LLMs to help develop their job application materials. Against this backdrop, this research builds on a novel experimental design to examine social biases within ChatGPT-generated job applications in response to real job advertisements. By simulating the process of job application creation, we examine the language patterns and biases that emerge when the model is prompted with diverse job postings. Notably, we present a novel bias evaluation framework based on Masked Language Models to quantitatively assess social bias based on validated inventories of social cues/words, enabling a systematic analysis of the language used. Our findings show that the increasing adoption of generative AI, not only by employers but also increasingly by individual job seekers, can reinforce and exacerbate gender and social inequalities in the labor market through the use of biased and gendered language.

Social Aspects

Chengxing Xie, Canyu Chen, Feiran Jia, Ziyu Ye, Shiyang Lai, Kai Shu, Jindong Gu, Adel Bibi, Ziniu Hu, David Jurgens 等

Large Language Model (LLM) agents have been increasingly adopted as simulation tools to model humans in social science and role-playing applications. However, one fundamental question remains: can LLM agents really simulate human behavior? In this paper, we focus on one critical and elemental behavior in human interactions, trust, and investigate whether LLM agents can simulate human trust behavior. We first find that LLM agents generally exhibit trust behavior, referred to as agent trust, under the framework of Trust Games, which are widely recognized in behavioral economics. Then, we discover that GPT-4 agents manifest high behavioral alignment with humans in terms of trust behavior, indicating the feasibility of simulating human trust behavior with LLM agents. In addition, we probe the biases of agent trust and differences in agent trust towards other LLM agents and humans. We also explore the intrinsic properties of agent trust under conditions including external manipulations and advanced reasoning strategies. Our study provides new insights into the behaviors of LLM agents and the fundamental analogy between LLMs and humans beyond value alignment. We further illustrate broader implications of our discoveries for applications where trust is paramount.

Jisu Shin, Hoyun Song, Huije Lee, Soyeong Jeong, Jong Park

Social bias is shaped by the accumulation of social perceptions towards targets across various demographic identities. To fully understand such social bias in large language models (LLMs), it is essential to consider the composite of social perceptions from diverse perspectives among identities. Previous studies have either evaluated biases in LLMs by indirectly assessing the presence of sentiments towards demographic identities in the generated text or measuring the degree of alignment with given stereotypes. These methods have limitations in directly quantifying social biases at the level of distinct perspectives among identities. In this paper, we aim to investigate how social perceptions from various viewpoints contribute to the development of social bias in LLMs. To this end, we propose a novel strategy to intuitively quantify these social perceptions and suggest metrics that can evaluate the social biases within LLMs by aggregating diverse social perceptions. The experimental results show the quantitative demonstration of the social attitude in LLMs by examining social perception. The analysis we conducted shows that our proposed metrics capture the multi-dimensional aspects of social bias, enabling a fine-grained and comprehensive investigation of bias in LLMs.

Jiyoung Lee, Minwoo Kim, Seungho Kim, Junghwan Kim, Seunghyun Won, Hwaran Lee, Edward Choi

To reliably deploy Large Language Models (LLMs) in a specific country, they must possess an understanding of the nation’s culture and basic knowledge. To this end, we introduce National Alignment, which measures the alignment between an LLM and a targeted country from two aspects: social value alignment and common knowledge alignment. We constructed KorNAT, the first benchmark that measures national alignment between LLMs and South Korea. KorNat contains 4K and 6K multiple-choice questions for social value and common knowledge, respectively. To attain an appropriately aligned ground truth in the social value dataset, we conducted a large-scale public survey with 6,174 South Koreans. For common knowledge, we created the data based on the South Korea text books and GED exams. Our dataset creation process is meticulously designed based on statistical sampling theory, and we also introduce metrics to measure national alignment, including three variations of social value alignment. We tested seven LLMs and found that only few models passed our reference score, indicating there exists room for improvement. Our dataset has received government approval following an assessment by a government-affiliated organization dedicated to evaluating dataset quality.

Maximilian Spliethöver, Sai Nikhil Menon, Henning Wachsmuth

Dialects introduce syntactic and lexical variations in language that occur in regional or social groups. Most NLP methods are not sensitive to such variations. This may lead to unfair behavior of the methods, conveying negative bias towards dialect speakers. While previous work has studied dialect-related fairness for aspects like hate speech, other aspects of biased language, such as lewdness, remain fully unexplored. To fill this gap, we investigate performance disparities between dialects in the detection of five aspects of biased language and how to mitigate them. To alleviate bias, we present a multitask learning approach that models dialect language as an auxiliary task to incorporate syntactic and lexical variations. In our experiments with African-American English dialect, we provide empirical evidence that complementing common learning approaches with dialect modeling improves their fairness. Furthermore, the results suggest that multitask learning achieves state-of-the-art performance and helps to detect properties of biased language more reliably.

Minzhi Li, Weiyan Shi, Caleb Ziems, Diyi Yang

As Natural Language Processing (NLP) systems become increasingly integrated into human social life, these technologies will need to increasingly rely on social intelligence. Although there are many valuable datasets that benchmark isolated dimensions of social intelligence, there does not yet exist any body of work to join these threads into a cohesive subfield in which researchers can quickly identify research gaps and future directions. Towards this goal, we build a Social AI Data Infrastructure, which consists of a comprehensive social AI taxonomy and a data library of 480 NLP datasets. Our infrastructure allows us to analyze existing dataset efforts, and also evaluate language models’ performance in different social intelligence aspects. Our analyses demonstrate its utility in enabling a thorough understanding of current data landscape and providing a holistic perspective on potential directions for future dataset development. We show there is a need for multifaceted datasets, increased diversity in language and culture, more long-tailed social situations, and more interactive data in future social intelligence data efforts.

Chuanyang Jin, Yutong Wu, Jing Cao, Jiannan Xiang, Yen-Ling Kuo, Zhiting Hu, Tomer Ullman, Antonio Torralba, Joshua Tenenbaum, Tianmin Shu

Theory of Mind (ToM), the ability to understand people’s mental states, is an essential ingredient for developing machines with human-level social intelligence. Recent machine learning models, particularly large language models, seem to show some aspects of ToM understanding. However, existing ToM benchmarks use unimodal datasets – either video or text. Human ToM, on the other hand, is more than video or text understanding. People can flexibly reason about another person’s mind based on conceptual representations (e.g., goals, beliefs, plans) extracted from any available data. To address this, we introduce a multimodal Theory of Mind question answering (MMToM-QA) benchmark. MMToM-QA comprehensively evaluates machine ToM both on multimodal data and on different kinds of unimodal data about a person’s activity in a household environment. To engineer multimodal ToM capacity, we propose a novel method, BIP-ALM (Bayesian Inverse Planning Accelerated by Language Models). BIP-ALM extracts unified representations from multimodal data and utilizes language models for scalable Bayesian inverse planning. We conducted a systematic comparison of human performance, BIP-ALM, and state-of-the-art models, including GPT-4. The experiments demonstrate that large language models and large multimodal models still lack robust ToM capacity. BIP-ALM, on the other hand, shows promising results, by leveraging the power of both model-based mental inference and language models.