Large Language Models (LLMs) are increasingly deployed as long-term interactive agents, yet their limited context windows make it difficult to sustain coherent behavior over extended interactions. Existing memory systems for LLMs often store isolated records and retrieve fragments, limiting their ability to consolidate evolving experience and resolve conflicts. We introduce EverMemOS, a self-organizing memory operating system that implements an engram-inspired lifecycle for computational memory. First, Episodic Trace Formation converts dialogue streams into MemCells that capture episodic traces, atomic facts, and time-bounded foresight. Second, Semantic Consolidation organizes MemCells into thematic MemScenes, distilling stable semantic structures and updating user profiles. Finally, Reconstructive Recollection performs MemScene-guided agentic retrieval to compose the necessary and sufficient context for downstream reasoning. Experiments on LoCoMo, LongMemEval, and PersonaMem-v2 show that EverMemOS significantly outperforms state-of-the-art methods on memory-augmented reasoning tasks.
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PRISMA: Preference-Reinforced Self-Training Approach for Interpretable Emotionally Intelligent Negotiation Dialogues
PDF ↗Emotion plays a pivotal role in shaping negotiation outcomes, influencing trust, cooperation, and long-term relationships. Developing negotiation dialog systems that can recognize and respond strategically to emotions is therefore essential to create more effective human-centered interactions. Beyond generating emotionally appropriate responses, interpretability - understanding how a system generates a particular emotion-aware response, is critical for fostering reliability and building rapport. Driven by these aspects, in this work, we introduce PRISMA, an interpretable emotionally intelligent negotiation dialogue system targeting two application domains, viz. job interviews and resource allocation. To enable interpretability, we propose an Emotion-aware Negotiation Strategy-informed Chain-of-Thought (ENS-CoT) reasoning mechanism, which mimics human negotiation by perceiving, understanding, using, and managing emotions. Leveraging ENS-CoT, we curate two new datasets: JobNego (for job interview negotiation) and ResNego (for resource allocation negotiation). We then leverage these datasets to develop PRISMA by augmenting self-training with Direct Preference Optimization (DPO), guiding agents toward more accurate, interpretable, and emotionally appropriate negotiation responses. Automatic and human evaluations on JobNego and ResNego datasets demonstrate that PRISMA substantially enhances the interpretability and generates appropriate emotion-aware responses, while improving overall negotiation effectiveness.
Unveiling the Limits of Large Language Models in Inferring Pragmatic Meaning from Non-Verbal Responses
PDF ↗Although large language models (LLMs) have shown considerable progress in pragmatic language understanding, prior research has focused mainly on their comprehension of verbal behavior. Nonetheless, non-verbal behavior remains a fundamental component of human communication, especially when deliberately utilized in isolation to convey indirect meanings. In this work, we present the first systematic evaluation of LLMs’ ability to infer pragmatic meaning in dialogue consisting solely of non-verbal responses. We explore three research questions: (1) Can LLMs recognize indirect intent conveyed through non-verbal responses? (2) When and how do LLMs fail to capture non-verbal intent? (3) How can we improve LLMs’ ability to interpret non-verbal intent?. Through the evaluation, we observe that LLMs struggle to infer underlying meaning from non-verbal responses, with accuracy dropping by up to 60% points compared to verbal ones. Further extensive analysis reveals a behavioral pattern in LLMs’ interpretations of non-verbal behavior and demonstrates that in-context learning facilitates pragmatic inference.
Spoken dialogue systems powered by large language models have demonstrated remarkable abilities in understanding human speech and generating appropriate spoken responses.However, these systems struggle with end-turn detection (ETD)—the ability to distinguish between user turn completion and hesitation. This limitation often leads to premature or delayed responses, disrupting the flow of spoken conversations.In this paper, we introduce the OpenETD Dataset, the first public dataset for end-turn detection. The OpenETD dataset consists of both synthetic speech data generated with text-to-speech models and real-world speech data collected from web sources. We also propose SpeculativeETD, a novel collaborative inference framework that balances efficiency and accuracy to improve real-time ETD in resource-constrained environments. Our approach jointly employs a lightweight GRU-based model, which rapidly detects the non-speaking units in real-time on local devices, and a high-performance Wav2vec-based model running on the server to make a more challenging classification of distinguishing turn ends from mere pauses. Experiments demonstrate that the proposed SpeculativeETD significantly improves ETD accuracy while keeping the required computations low.
LLMs are increasingly used as third-party judges, yet their reliability when evaluating speakers in dialogue remains poorly understood. We show that LLMs judge identical claims differently depending on framing: the same content receives different verdicts when presented as a statement to verify ("Is this statement correct?") versus attributed to a speaker ("Is this speaker correct?"). We call this dialogic deference and introduce DialDefer, a framework for detecting and mitigating these framing-induced judgment shifts. Our Dialogic Deference Score (DDS) captures directional shifts that aggregate accuracy obscures. Across ten domains, 3k+ instances, and five models, conversational framing induces large shifts (mean |DDS| = 15.9 percentage points (pp) across models, p < .0001) while accuracy remains stable (<2 pp), with effects amplifying 2–5× on naturalistic Reddit conversations. This effect is domain-dependent: a single model can shift toward disagreement (skepticism) on graduate-level science and toward agreement (deference) on social judgment. Ablations reveal that human-vs-LLM attribution drives the largest shifts (17.7 pp swing), suggesting models treat disagreement with humans as more costly than with AI. Mitigation attempts can reduce deference but over-correct into skepticism, revealing a calibration problem beyond accuracy optimization.
PodBench: A Comprehensive Benchmark for Instruction-Aware Audio-Oriented Podcast Script Generation
PDF ↗Podcast script generation requires LLMs to synthesize structured, context-grounded dialogue from diverse inputs, yet systematic evaluation resources for this task remain limited. To bridge this gap, we introduce PodBench, a benchmark comprising 800 samples with inputs up to 21K tokens and complex multi-speaker instructions. We propose a multifaceted evaluation framework that integrates quantitative constraints with LLM-based quality assessment. Extensive experiments reveal that while proprietary models generally excel, open-source models equipped with explicit reasoning demonstrate superior robustness in handling long contexts and multi-speaker coordination compared to standard baselines. However, our analysis uncovers a persistent divergence where high instruction following does not guarantee high content substance. PodBench offers a reproducible testbed to address these challenges in long-form, audio-centric script generation.
Multi-party social dialogue remains underexplored in the literature,in part due to the difficulty and cost of evaluation. As a result,recent work on synthetic dialogue generation often relies on automatedmetrics and LLM-as-a-Judge frameworks, despite limited evidence thatsuch judges reflect human preferences in social settings. In this work,we introduce a lightweight and controllable multi-party dialoguegeneration framework (MPOD) as an experimental instrument forstudying generation and evaluation in social interaction. Using thisframework, we conduct human evaluations of open-domain multi-partydialogue simulation and directly compare human judgments againststate-of-the-art LLM judges. Across 319 pairwise comparisons, weobserve near-random agreement between humans and automated judges(Cohen’s \kappa \approx 0.11), driven by systematic behaviorsincluding extreme tie aversion and strong sensitivity toassistant-style verbosity. Crucially, human–human inter-annotatoragreement (\kappa = 0.29) is substantially higher than human–LLMagreement. To isolate themechanism underlying this misalignment, we introduce a controlledTransplant Ablation, showing that LLM judges consistentlyprefer conversations containing a single proprietary, assistant-styleagent. Additional stress tests show that judges prefer GPT-styleconversations even when utterance order is randomly shuffled,indicating insensitivity to conversational structure and coherence.Our findings provide controlled evidence that currentinstruction-tuned LLM judges do not reliably reflect human preferences for naturalness, engagingness, and overall quality in multi-party social dialogue, calling into question their widespreaduse for validating synthetic conversational data.
Existing user simulators based on prompting to role-play or SFT are generally confined to imitating users’ textual utterances, without adequately considering the multi-faceted cognitive processes that underlie human decision-making during interactions. To facilitate better alignment with real human thinking patterns, we construct the LMSYS-UserThinking dataset, in which we augment 51k human–LLM conversations by reconstructing the user’s inner reasoning both during and at the end of each dialogue. Furthermore, to enhance controllability and situational coherence, we introduce scenario settings that describe the global context and user goals throughout multi-turn conversations. Using this dataset, we train user simulators called ThinkingUS on different base models. We evaluate our approach from both offline and online user simulation perspectives, ultimately demonstrating its effectiveness.
Building Task-Oriented Dialogue (TOD) systems that generalize across different tasks remains a challenging problem. Data-driven approaches often struggle to transfer effectively to unseen tasks. While recent schema-based TOD frameworks improve generalization by decoupling task logic from language understanding, their reliance on neural or generative models often obscures how task schemas influence behaviour and hence impair interpretability. In this work, we introduce a novel framework, CoDial (Code for Dialogue), at the core of which is converting a predefined task schema to a structured heterogeneous graph and then to popular programmatic LLM guardrailing code, such as NVIDIA’s Colang. The pipeline enables efficient and interpretable alignment of dialogue policies during inference. We introduce two paradigms for LLM guardrailing code generation, CoDial-free and CoDial-structured, and propose a mechanism that integrates human feedback to iteratively improve the generated code. Empirically, CoDial achieves state-of-the-art (SOTA) performance on the widely used benchmark datasets, while providing inherent interpretability in the design. We additionally demonstrate CoDial’s iterative improvement via manual and LLM-aided feedback, making it a practical tool for human-guided alignment of LLMs in unseen domains.
Advances in large language models (LLMs) enable many new innovations in education. However, evaluating the effectiveness of new technology requires real students, which is time-consuming and hard to scale up. Therefore, many recent works on LLM-powered tutoring solutions have used simulated students for both training and evaluation, often via simple prompting. Surprisingly, little work has been done to ensure or even measure the quality of simulated students. In this work, we formally define the student simulation task, propose a set of evaluation metrics that span linguistic, behavioral, and cognitive aspects, and benchmark a wide range of student simulation methods on these metrics. We experiment on a real-world math tutoring dialogue dataset, where both automated and human evaluation results show that prompting strategies for student simulation perform poorly; supervised fine-tuning and preference optimization yield much better but still limited performance, motivating future work on this challenging task.
Dialogue models falter in noisy, multi-speaker environments, often producing irrelevant responses and awkward turn-taking. We present AV-Dialog, the first multimodal dialog framework that uses both audio and visual cues to track the target speaker, predict turn-taking, and generate coherent responses. By combining acoustic tokenization with multi-task, multi-stage training on monadic, synthetic, and real audio-visual dialogue datasets, AV-Dialog achieves robust streaming transcription, semantically grounded turn-boundary detection and accurate responses, resulting in a natural conversational flow. Experiments show that AV-Dialog outperforms audio-only models under interference, reducing transcription errors, improving turn-taking prediction, and enhancing human-rated dialogue quality. These results highlight the power of seeing as well as hearing for speaker-aware interaction, paving the way for spoken dialogue agents that perform robustly in real-world, noisy environments.
With the widespread use of multi-modal Large Language models (MLLMs), safety issues have become a growing concern. Multi-turn dialogues, which are more common in everyday interactions, pose a greater risk than single prompts; however, existing benchmarks do not adequately consider this situation. To encourage the community to focus on the safety issues of these models in multi-turn dialogues, we introduce SafeMT, a benchmark that features dialogues of varying lengths generated from harmful queries accompanied by images. This benchmark consists of 10,000 samples in total, encompassing 17 different scenarios and four jailbreak methods. Additionally, we propose Safety Index (SI) to evaluate the general safety of MLLMs during conversations. We assess the safety of 17 models using this benchmark and discover that the risk of successful attacks on these models increases as the number of turns in harmful dialogues rises. This observation indicates that the safety mechanisms of these models are inadequate for recognizing the hazard in dialogue interactions. We propose a dialogue safety moderator capable of detecting malicious intent concealed within conversations and providing MLLMs with relevant safety policies. Experimental results from several open-source models indicate that this moderator is more effective in reducing multi-turn Attack Success Rate (ASR) compared to existed guard models.
Proactive dialogue has emerged as a critical and challenging research problem in advancing large language models (LLMs). Existing works predominantly focus on domain-specific or task-oriented scenarios, which leads to fragmented evaluations and limits the comprehensive exploration of models’ proactive dialogue abilities. In this work, we propose ProactiveEval, a unified framework for evaluating proactive dialogue capabilities of LLMs. This framework decomposes proactive dialogue into target planning and dialogue guidance, establishing evaluation metrics across various domains. Moreover, it also enables the automatic generation of diverse and challenging evaluation data. Based on the proposed framework, we develop 328 evaluation environments spanning 6 distinct domains. Through experiments with 22 different types of LLMs, we show that DeepSeek-R1 and Claude-3.7-Sonnet exhibit exceptional performance on target planning and dialogue guidance tasks, respectively. Finally, we investigate how reasoning capabilities influence proactive behaviors and discuss their implications for future model development. Our code and data are available at the https://github.com/liutj9/ProactiveEval.
Hallucination—defined here as generated statements unsupported or contradicted by available evidence or conversational context—remains a major obstacle to using conversational AI systems in settings that demand factual reliability. Existing metrics evaluate isolated responses or treat unverifiable content as errors, limiting their use for multi-turn dialogue. We introduce VISTA (Verification In Sequential Turn-based Assessment), a framework for evaluating conversational factuality via claim-level verification and sequential consistency tracking. VISTA decomposes each turn into atomic claims, verifies them against trusted sources and dialogue history, and categorizes unverifiable statements (subjective, contradicted, lacking evidence, or abstaining). Across eight large language models and four dialogue factuality benchmarks (Ais, Begin, FaithDial, and Fade), VISTA substantially improves hallucination detection over FActScore and LLM-as-Judge baselines. Human evaluation confirms that VISTA’s decomposition improves annotator agreement and reveals inconsistencies in existing benchmarks. By modeling factuality as a dynamic property of conversation, VISTA offers a more transparent, human-aligned measure of truthfulness in dialogue systems.
CAR-bench: Evaluating the Consistency and Limit-Awareness of LLM Agents under Real-World Uncertainty
PDF ↗Existing benchmarks for Large Language Model (LLM) agents focus on task completion under idealistic settings but overlook reliability in real-world, user-facing applications. In domains, such as in-car voice assistants, users often issue incomplete or ambiguous requests, creating intrinsic uncertainty that agents must manage through dialogue, tool use, and policy adherence. We introduce CAR-bench, a benchmark for evaluating consistency, uncertainty handling, and capability awareness in multi-turn, tool-using LLM agents in an in-car assistant domain. The environment features an LLM-simulated user, domain policies, and 58 interconnected tools spanning navigation, productivity, charging, and vehicle control. Beyond standard task completion, CAR-bench introduces Hallucination tasks that test agents’ limit-awareness under missing tools or information, and Disambiguation tasks that require resolving uncertainty through clarification or internal information gathering. Baseline results reveal large gaps between occasional and consistent success on all task types. Even frontier reasoning LLMs achieve less than 50% pass rate on Disambiguation tasks due to premature actions, and frequently violate policies or fabricate information to satisfy user requests in Hallucination tasks, underscoring the need for more reliable and self-aware LLM agents in real-world settings.
Emotion-Wheel-Guided Audio-Referred Text Representation for Multimodal Emotion Recognition in Conversation
PDF ↗Multimodal Emotion Recognition in Conversation aims to identify emotions within a dialogue with multimodal data, including audio, visual, and textual features. While existing methods have made significant improvements, there are two fundamental limitations to be addressed. From the modality fusion perspective, current approaches treat all modalities as functionally equivalent during fusion, overlooking their distinct communicative roles and information capacities, in which text conveys explicit semantic meaning while audio provides paralinguistic cues. From the emotion label perspective, many works ignore the continuous structure of emotion characterized by psychological theory and apply uniform penalties regardless of affective proximity. To address these limitations, we propose EMART, EMotion-Wheel-Guided Audio-Referred Text Representation for ERC, specifically focusing on audio and text modalities. First, we propose a modality-aware fusion strategy capturing linguistic features from text as the primary source and audio as a complementary component. Secondly, we propose an emotion-wheel-guided supervised contrastive loss to encode emotional proximity based on Russell’s circumplex model. Experimental results on IEMOCAP and MELD demonstrate outstanding performance. The code is available at: https://github.com/DILAB-HYU/EMART.git.
We model utterance production as probabilistic cost-sensitive choice over contextual alternatives, using information-theoretic notions of cost. We distinguish between goal-directed alternatives that realise a fixed communicative intent and goal-agnostic alternatives defined only by contextual plausibility, allowing us to derive speaker- and listener-oriented interpretations of different cost measures. We present a procedure to generate both types of alternative sets using language models. Analysing production choices in open-ended dialogue under both deterministic and noisy cost minimisation, we find that surprisal minimisation relative to goal-directed alternatives provides the strongest explanation of production choices. Uniformity-based costs show weaker overall predictive power, but their influence increases markedly when evaluated relative to goal-agnostic alternatives, consistent with listener-oriented accounts. More broadly, our study suggests that alternative-conditioned optimisation with LM-generated alternatives provides a principled framework for studying speaker and listener pressures in naturalistic language production.
Large Language Models (LLMs) have demonstrated remarkable capabilities in reasoning and generation, serving as the foundation for advanced persona simulation and Role-Playing Language Agents (RPLAs). However, achieving authentic alignment with human cognitive and behavioral patterns remains a critical challenge for these agents. We present HumanLLM, a framework treating psychological patterns as interacting causal forces.We construct 244 patterns from \sim12,000 academic papers and synthesize 11,359 scenarios where 2-5 patterns reinforce, conflict, or modulate each other, with multi-turn conversations expressing inner thoughts, actions, and dialogue.Our dual-level checklists evaluate both individual pattern fidelity and emergent multi-pattern dynamics, achieving strong human alignment (r=0.90) while revealing that holistic metrics conflate simulation accuracy with social desirability.HumanLLM-8B outperforms Qwen3-32B on multi-pattern dynamics despite 4\times fewer parameters, demonstrating that authentic anthropomorphism requires cognitive modeling—simulating not just what humans do, but the psychological processes generating those behaviors.Our dataset, code, and model are available at:https://github.com/YJGoodbye2024/HumanLLM
Accurate evaluation of conversational retrieval is pivotal for advancing Retrieval-Augmented Generation (RAG) systems. However, existing conversational retrieval benchmarks suffer from costly, sparse human annotation or rigid, unnatural automated heuristics. To address these challenges, we introduce MTR-Suite, a unified framework for auditing, synthesizing, and benchmarking retrieval. It features: (1) MTR-Eval, an LLM-based auditor quantifying alignment gaps in previous benchmarks; (2) MTR-Pipeline, a multi-agent system using greedy traversal clustering to generate high-fidelity dialogues at 1/400th human cost; and (3) MTR-Bench, a rigorous general-domain benchmark. MTR-Bench mimics production-style challenges (hard topic switching, verbosity), offering superior discriminative power. We make our code and data publicly available to facilitate future research.
ES4R: Speech Encoding Based on Prepositive Affective Modeling for Empathetic Response Generation
PDF ↗Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large language models either rely on ASR transcription or use encoders to extract latent representations, often weakening affective information and contextual coherence in multi-turn dialogues. To address this, we propose ES4R, a framework for speech-based empathetic response generation. Our core innovation lies in explicitly modeling structured affective context before speech encoding, rather than relying on implicit learning by the encoder or explicit emotion supervision. Specifically, we introduce a dual-level attention mechanism to capture turn-level affective states and dialogue-level affective dynamics. The resulting affective representations are then integrated with textual semantics through speech-guided cross-modal attention to generate empathetic responses. For speech output, we employ energy-based strategy selection and style fusion to achieve empathetic speech synthesis. ES4R consistently outperforms strong baselines in both automatic and human evaluations and remains robust across different Large Language Model (LLM) backbones. Code: https://github.com/Bean0901/ES4R.