Large language models (LLMs) are increasingly integral as productivity assistants, but existing benchmarks fall short in rigorously evaluating their real-world instruction-following capabilities. Current benchmarks often (i) lack sufficient multilinguality, (ii) fail to capture the implicit constraints inherent in user requests, and (iii) overlook the complexities of multi-turn dialogue. To address these critical gaps and provide a more realistic assessment, we introduce TRUEBench (Trustworthy Real-world Usage Evaluation Benchmark), a novel benchmark specifically designed for LLM-based productivity assistants. TRUEBench distinguishes itself by featuring input prompts across 12 languages, incorporating intra-instance multilingual instructions, employing rigorous evaluation criteria to capture both explicit and implicit constraints, and including complex multi-turn dialogue scenarios with both accumulating constraints and context switches. Furthermore, to ensure reliability in evaluation, we refined constraints using an LLM validator. Extensive experiments demonstrate that TRUEBench presents significantly greater challenges than existing benchmarks; for instance, a strong model like OpenAI o1 achieved only a 69.07% overall pass rate. TRUEBench offers a demanding and realistic assessment of LLMs in practical productivity settings, highlighting their capabilities and limitations.
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Coherence of Argumentative Dialogue Snippets: A New Method for Large Scale Evaluation with an Application to Inference Anchoring Theory
PDF ↗This paper introduces a novel method for testing the components of theories of (dialogue) coherence through utterance substitution. The method is described and then applied to Inference Anchoring Theory (IAT) in a large scale experimental study with 933 dialogue snippets and 87 annotators. IAT has been used for substantial corpus annotation and practical applications. To address the aim of finding out if and to what extent two aspects of IAT – illocutionary acts and propositional relations – contribute to dialogue coherence, we designed an experiment for systematically comparing the coherence ratings for several variants of short debate snippets. The comparison is between original human-human debate snippets, snippets generated with an IAT-compliant algorithm and snippets produced with ablated versions of the algorithm. This allows us to systematically compare snippets that have identical underlying structures as well as IAT-deficient structures with each other. We found that propositional relations do impact on dialogue coherence (at a statistically highly significant level) whereas we found no such effect for illocutionary act expression. This result suggests that fine-grained inferential relations impact on dialogue coherence, complementing the higher-level coherence structures of, for instance, Rhetorical Structure Theory.
Recent advancements in Large Language Models (LLMs) have shown outstanding potential for role-playing applications. Evaluating these capabilities is becoming crucial yet remains challenging. Existing benchmarks mostly adopt a character-centric approach, simplify user-character interactions to isolated Q&A tasks, and fail to reflect real-world applications. To address this limitation, we introduce RMTBench, a comprehensive user-centric bilingual role-playing benchmark featuring 80 diverse characters and over 8,000 dialogue rounds. RMTBench includes custom characters with detailed backgrounds and abstract characters defined by simple traits, enabling evaluation across various user scenarios. Our benchmark constructs dialogues based on explicit user motivations rather than character descriptions, ensuring alignment with practical user applications. Furthermore, we construct an authentic multi-turn dialogue simulation mechanism. With carefully selected evaluation dimensions and LLM-based scoring, this mechanism captures the complex intention of conversations between the user and the character. By shifting focus from character background to user intention fulfillment, RMTBench bridges the gap between academic evaluation and practical deployment requirements, offering a more effective framework for assessing role-playing capabilities in LLMs. All code and datasets will be released soon.
Large Language Models (LLMs) have demonstrated significant potential in decision-making and reasoning, particularly when integrated with various tools to effectively solve complex problems. However, existing benchmarks for evaluating LLMs’ tool usage face several limitations: (1) limited evaluation scenarios, often lacking assessments in real multi-turn dialogue contexts; (2) narrow evaluation dimensions, with insufficient detailed assessments of how LLMs use tools; and (3) reliance on LLMs or real API executions for evaluation, which introduces significant overhead. To address these challenges, we introduce ACEBench, a comprehensive benchmark for assessing tool usage in LLMs. ACEBench categorizes data into three primary types based on evaluation methodology: Normal, Special, and Agent. “Normal” evaluates tool usage in basic scenarios; “Special” evaluates tool usage in situations with ambiguous or incomplete instructions; “Agent” evaluates tool usage through multi-agent interactions to simulate real-world, multi-turn dialogues. We conducted extensive experiments using ACEBench, analyzing various LLMs in-depth and providing a more granular examination of error causes across different data types.
Mitigating Interviewer Bias in Multimodal Depression Detection: An Approach with Adversarial Learning and Contextual Positional Encoding
PDF ↗Clinical interviews are a standard method for assessing depression. Recent approaches have improved prediction accuracy by focusing on specific questions posed by the interviewer and manually selected question-answer (QA) pairs that target mental health content. However, these methods often neglect the broader conversational context, resulting in limited generalization and reduced robustness, particularly in less structured interviews, which are common in real-world clinical settings. In this work, we develop a multimodal dialogue-level transformer that captures the dynamics of dialogue within each interview by using a combination of sequential positional embedding and question context vectors. In addition to the depression prediction branch, we build an adversarial classifier with a gradient reversal layer to learn shared representations that remain invariant to the types of questions asked during the interview. This approach aims to reduce biased learning and improve the fairness and generalizability of depression detection in diverse clinical interview scenarios. Classification and regression experiments conducted on three real-world interview-based datasets and one synthetic dataset demonstrate the robustness and generalizability of our model.
CaTER: A Framework for Context-aware Topology Entity Retrieval Contrastive Learning in End-to-End Task-Oriented Dialogue Systems
PDF ↗Retrieving entity knowledge that aligns with user intent is essential for task-oriented dialogue (TOD) systems to support personalization and localization, especially under large-scale knowledge bases. However, generative models tend to suffer from implicit association preference, while retrieval-generation approaches face knowledge transfer discrepancies. To address these challenges, we propose CaTER, a Context-aware Topology Entity Retrieval Contrastive Learning Framework. CaTER introduces a cycle context-aware distilling attention mechanism, which employs context-independent sparse pooling to suppress noise from weakly relevant attributes. We further construct topologically hard negative samples by decoupling entity information from generated responses and design a topology entity retrieval contrastive loss to train the retriever by reverse distillation. Extensive experiments on three standard TOD benchmarks with both small and large-scale knowledge bases show that CaTER consistently outperforms strong baselines such as MAKER and MK-TOD, achieving state-of-the-art performance in TOD system.
Semantic frame induction is the task of clustering frame-evoking words according to the semantic frames they evoke. In recent years, leveraging embeddings of frame-evoking words that are obtained using masked language models (MLMs) such as BERT has led to high-performance semantic frame induction. Although causal language models (CLMs) such as the GPT and Llama series succeed in a wide range of language comprehension tasks and can engage in dialogue as if they understood frames, they have not yet been applied to semantic frame induction. We propose a new method for semantic frame induction based on CLMs. Specifically, we introduce FrameEOL, a prompt-based method for obtaining Frame Embeddings that outputs One frame-name as a Label representing the given situation. To obtain embeddings more suitable for frame induction, we leverage in-context learning (ICL) and deep metric learning (DML). Frame induction is then performed by clustering the resulting embeddings. Experimental results on the English and Japanese FrameNet datasets demonstrate that the proposed methods outperform existing frame induction methods. In particular, for Japanese, which lacks extensive frame resources, the CLM-based method using only 5 ICL examples achieved comparable performance to the MLM-based method fine-tuned with DML.
SGCD: Subtask-Guided Causal-Debiasing Framework for Robust Cross-Utterance Sentiment Quadruple Extraction in Dialogues
PDF ↗The rise of digital social media has generated a vast amount of conversational data on platforms like Twitter and Reddit, allowing users to express sentiments through multi-turn dialogues. Dialogue-level aspect-based sentiment quadruple analysis (DiaASQ) seeks to extract structured information in the form of quadruples from these dialogues. However, it encounters challenges related to cross-utterance elements and focus bias. To address these issues, we introduce the Subtask-Guided and Causal-Debiasing (SGCD) framework. This framework leverages subtask-specific features to guide the learning of token-level features, which are then adaptively combined at the utterance level to meet specific semantic requirements. The SGCD framework employs multi-granularity attention paths to enhance cross-utterance matching and dialogue structure modeling. It also incorporates structural causal graphs and inverse probability weighting to mitigate biases from speakers and thread structures. Experimental results demonstrate that SGCD outperforms state-of-the-art methods, improving semantic modeling and bias robustness. This approach provides an effective solution for structured sentiment analysis in complex dialogues.
An Improved, Strong Baseline for Pre-Trained Large Language Models as Task-Oriented Dialogue Systems
PDF ↗Large Language Models (LLMs) have recently been studied within the context of Task-Oriented Dialogues (TOD). However, previous research is inconclusive on their effectiveness, with some studies claiming that LLMs are unable to perform the TOD task and others making sophisticated additions to their setup and coming to opposite conclusions. In this work, we take a detailed look at previous results that state LLMs perform insufficiently as a TOD system. As a result, we propose an updated, stronger baseline for multiple out-of-the-box LLM performances as TOD systems. We introduce a Self-Checking mechanism as a simple, yet effective, component to drastically improve their performance. Our results show that newer, pre-trained LLMs can, in fact, perform as TOD systems out-of-the-box, challenging the previous understanding. We show that LLMs can even perform competitively to fine-tuned models in certain metrics. Based on this, we propose directions for future research. Our code is published on Github.
CATCH: A Novel Data Synthesis Framework for High Therapy Fidelity and Memory-Driven Planning Chain of Thought in AI Counseling
PDF ↗Recently, advancements in AI counseling based on large language models have shown significant progress. However, existing studies employ a one-time generation approach to synthesize multi-turn dialogue samples, resulting in low therapy fidelity and failing to capture the decision-making rationale behind each response. In this work, we propose CATCH, a novel data synthesis framework designed to address these challenges. Specifically, to improve therapy fidelity, we introduce the Progressive Dialogue Synthesis strategy, which extracts goals, resources, and solutions from a client’s self-report, organizes them into structured outlines, and then incrementally generates stage-aligned counseling dialogues. To capture decision-making rationale behind each response, we propose the Memory-Driven Dynamic Planning thinking pattern that integrates memory enhancement, global planning, and strategy reasoning; a collaborative multi-agent optimizer then leverages MDP to attach explicit chain-of-thought to each dialogue turn. Extensive experiments and human evaluations demonstrate that CATCH significantly enhances fidelity and logical coherence in AI counseling.
Large Language Models (LLMs) excel in various Natural Language Processing (NLP) tasks but remain vulnerable to misinformation, particularly in multi-turn dialogues where misleading context accumulates. Existing benchmarks, such as TruthfulQA and FEVER, assess factual accuracy in isolated queries but fail to evaluate LLMs’ resilience to misinformation in interactive settings. To address this limitation, we introduce MisinfoBench, a multi-dimensional benchmark designed to assess LLMs’ ability to discern, resist, and reject misinformation. MisinfoBench defines three core dimensions—Discernment, Resistance, and Principled Refusal—across seven evaluation tasks, systematically testing misinformation identification, contextual resistance, and the rejection of coercive false premises. It includes a dataset of 4,962 multi-turn dialogues and 2,000 misinformation-based question-answer pairs, capturing diverse misinformation scenarios. We evaluate 16 LLMs, revealing substantial disparities in misinformation resilience: proprietary models outperform open-source counterparts, while multi-turn dialogues and cross-lingual settings exacerbate misinformation susceptibility. Our findings highlight persistent vulnerabilities in LLMs’ misinformation defenses, emphasizing the need for context-aware training, adversarial robustness, and principled reasoning. MisinfoBench establishes a rigorous standard for evaluating misinformation resilience, advancing the development of more trustworthy AI systems.
Mental health issues are worsening in today’s competitive society, such as depression and anxiety. Traditional healings like counseling and chatbots fail to engage effectively, they often provide generic responses lacking emotional depth. Although large language models (LLMs) have the potential to create more human-like interactions, they still struggle to capture subtle emotions. This requires LLMs to be equipped with human-like adaptability and warmth. To fill this gap, we propose the MIND (Multi-agent INner Dialogue), a novel paradigm that provides more immersive psychological healing environments. Considering the strong generative and role-playing ability of LLM agents, we predefine an interactive healing framework and assign LLM agents different roles within the framework to engage in interactive inner dialogues with users, thereby providing an immersive healing experience. We conduct extensive human experiments in various real-world healing dimensions, and find that MIND provides a more user-friendly experience than traditional paradigms. This demonstrates that MIND effectively leverages the significant potential of LLMs in psychological healing.
ASD-iLLM:An Intervention Large Language Model for Autistic Children based on Real Clinical Dialogue Intervention Dataset
PDF ↗Currently, leveraging large language models (LLMs) for autism intervention is a significant yet challenging task, particularly when directly employing LLMs as an intervention doctor. Researchers have mainly focused on using prompt engineering for role play as an intervention doctor and integrating auxiliary elements such as visual stimuli to enhance the sensory experience of the intervention, while neglecting the challenge that LLMs’ inherent dialogue style and intervention strategies do not meet the requirements of clinical dialogue interventions. To fill the gap, we propose a comprehensive framework for training LLMs to conduct dialogue interventions in accordance with the principles of Applied Behavior Analysis (ABA) which is commonly used by clinicians. Specifically, we collected clinical recordings of dialogue interventions for autistic children and constructed the topic dialogue dataset ASD-iLLM-8k. By incorporating the system prompt based on the ABA and ASD-iLLM-8k dataset, we fine-tuned LLMs to develop ASD-iLLM. We also proposed a role-play strategy in which LLMs act as autistic children to comprehensively evaluate the doctor model’s capabilities at the dialogue level. Extensive experiments indicate that ASD-iLLM outperforms existing models in both automatic and human evaluation, with intervention strategies and dialogue style more closely resembling those of clinical intervention doctors. Our dataset, model, and code are available on https://github.com/Shuzhong-Lai/ASD-iLLM.
Spoken Dialogue Models (SDMs) have achieved significant progress in recent years, yet they continue to face challenges in handling nuanced interactional phenomena. A significant bottleneck hindering further advancement is the scarcity of publicly available, high-quality datasets meticulously designed to train and evaluate these fine-grained interactive capabilities. We introduce InteractSpeech, a 150-hour English speech interaction dialogue dataset designed to empower spoken dialogue models with nuanced real-time interaction capabilities, such as handling interruptions and backchannels. InteractSpeech was created by synthesizing interactive dialogues from text using advanced speech synthesis, and by filtering real-world spoken dialogues for interactive segments. The dataset features precise speaker timestamps and annotations for diverse dialogue interactions, underpinned by a formal framework for interaction dynamics. We demonstrate InteractSpeech’s utility by fine-tuning a LLaMA 3-8B model on its textual scenarios and, crucially, by training a speech understanding model that accurately classifies key interactional events directly from audio. This highlights the dataset’s value in developing models capable of more natural and responsive conversational turn-taking. Audio samples are available at https://interactspeech.github.io/.
Code large language models (LLMs) enhance programming by understanding and generating code across languages, offering intelligent feedback, bug detection, and code updates through reflection, improving development efficiency and accessibility. While benchmarks (e.g. HumanEval/LiveCodeBench) evaluate code generation and real-world relevance, previous works ignores the scenario of modifying code in repositories. Considering challenges remaining in improving reflection capabilities and avoiding data contamination in dynamic benchmarks, we introduce , a challenging benchmark for evaluating code understanding and generation in multi-file repository contexts, featuring 1,888 rigorously filtered test cases across 6 programming languages to ensure diversity, correctness, and high difficulty. Further, we create , a large-scale, quality-filtered instruction-tuning dataset derived from diverse sources, used to train through a two-turn dialogue process involving code generation and error-driven repair. The leaderboard evaluates over 40 LLMs to reflect the model performance of repository-based code reflection.
Patients must possess the knowledge necessary to actively participate in their care. To this end, we developed NoteAid-Chatbot, a conversational AI designed to help patients better understand their health through a novel framework of learning as conversation. We introduce a new learning paradigm that leverages a multi-agent large language model (LLM) and reinforcement learning (RL) framework—without relying on costly human-generated training data. Specifically, NoteAid-Chatbot was built on a lightweight 3-billion-parameter LLaMA 3.2 model using a two-stage training approach: initial supervised fine-tuning on conversational data synthetically generated using medical conversation strategies, followed by RL with rewards derived from patient understanding assessments in simulated hospital discharge scenarios. Our evaluation, which includes comprehensive human-aligned assessments and case studies, demonstrates that NoteAid-Chatbot exhibits key emergent behaviors critical for patient education—such as clarity, relevance, and structured dialogue—even though it received no explicit supervision for these attributes. Our results show that even simple Proximal Policy Optimization (PPO)-based reward modeling can successfully train lightweight, domain-specific chatbots to handle multi-turn interactions, incorporate diverse educational strategies, and meet nuanced communication objectives. Our Turing test demonstrates that NoteAid-Chatbot surpasses non-expert human. Although our current focus is on healthcare, the framework we present illustrates the feasibility and promise of applying low-cost, PPO-based RL to realistic, open-ended conversational domains—broadening the applicability of RL-based alignment methods.
Multimodal Emotion Recognition in Conversations: A Survey of Methods, Trends, Challenges and Prospects
PDF ↗While text-based emotion recognition methods have achieved notable success, real-world dialogue systems often demand a more nuanced emotional understanding than any single modality can offer. Multimodal Emotion Recognition in Conversations (MERC) has thus emerged as a crucial direction for enhancing the naturalness and emotional understanding of human-computer interaction. Its goal is to accurately recognize emotions by integrating information from various modalities such as text, speech, and visual signals. This survey offers a systematic overview of MERC, including its motivations, core tasks, representative methods, and evaluation strategies. We further examine recent trends, highlight key challenges, and outline future directions. As interest in emotionally intelligent systems grows, this survey provides timely guidance for advancing MERC research.
CharacterCraft: Bridging the Literature-Reality Dialogue Gap for Practical Role-Playing Agents
PDF ↗Recent advancements in large language models (LLMs) have given rise to the emergence of role-playing agents (RPAs). The development of high-quality dialogue datasets is critical for advancing RPAs. However, existing datasets have two main issues: (1) the bias between query distributions and real-world user language usage, and (2) the challenge of ensuring responses accurately reflect character traits.To address these issues, we propose CharacterCraft, a novel framework designed for practical RPAs, comprising a tailored Chinese role-playing dataset and a robust evaluation method. First, we develop a specialized model for Chinese dialogue extraction, achieving state-of-the-art performance. Using this model, we then extract a large amount of character dialogue from novels, ensuring high data quality (issue 2).To mitigate the literature-reality dialogue bias in extracted dialogue (issue 1), we introduce an iterative augmentation-reconstruction method, which revises queries to better align with common language usage. Additionally, we propose a context-aware memory retrieval module for fine-grained alignment with the character and introduce a reference-guided LLM-as-a-judge evaluation method for more reliable assessments by comparing their responses to source material dialogues.Our automated pipeline produces a large-scale high-quality Chinese role-playing dataset with 21,392 samples and 121,418 utterances. The experimental results demonstrate the effectiveness of our framework and reveal the limitations of existing RPAs when faced with diverse scenes.Our repository is at https://github.com/yin214/CharacterCraft.
Large Language Models (LLMs), e.g. ChatGPT, have been widely adopted in real-world dialogue applications. However, LLMs’ robustness, especially in handling long complex dialogue sessions, including frequent motivation transfer, sophisticated cross-turn dependency, is criticized all along. Nevertheless, no existing benchmarks can fully reflect these weaknesses. We present MARS-Bench, a Multi-turn Athletic Real-world Scenario Dialogue Benchmark, designed to remedy the gap. MARS-Bench is constructed from play-by-play text commentary so to feature realistic dialogues specifically designed to evaluate three critical aspects of multi-turn conversations: ultra multi-turn, interactive multi-turn, and cross-turn tasks. Extensive experiments on MARS-Bench also reveal that closed-source LLMs significantly outperform open-source alternatives, explicit reasoning significantly boosts LLMs’ robustness on handling long complex dialogue sessions, and LLMs indeed face significant challenge when handling motivation transfer and sophisticated cross-turn dependency. Moreover, we provide mechanistic interpretability on how attention sinks due to special tokens lead to LLMs’ performance degradation when handling long complex dialogue sessions based on attention visualization experiment in Qwen2.5-7B-Instruction.
Rethinking Personality Assessment from Human-Agent Dialogues: Fewer Rounds May Be Better Than More
PDF ↗Personality assessment is essential for developing user-centered systems, playing a critical role across domains including hiring, education, and personalized system design. With the integration of conversational AI systems into daily life, automatically assessing human personality through natural language interaction has gradually gained more attention. However, existing personality assessment datasets based on natural language generally lack consideration of interactivity. Therefore, we propose Personality-1260, a Chinese dataset containing 1260 interaction rounds between humans and agents with different personalities, aiming to support research on personality assessment. Based on this dataset, we designed experiments to explore the effects of different interaction rounds and agent personalities on personality assessment. Results show that fewer interaction rounds perform better in most cases, and agents with different personalities stimulate different expressions of users’ personalities. These findings provide guidance for the design of interactive personality assessment systems.