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Lidiya Murakhovs’ka, Philippe Laban, Tian Xie, Caiming Xiong, Chien-Sheng Wu

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users’ lack of background knowledge, focusing solely on gathering preferences. In this work, we define a new problem space for conversational agents that aim to provide both product recommendations and educational value through mixed-type mixed-initiative dialog. We introduce SalesOps, a framework that facilitates the simulation and evaluation of such systems by leveraging recent advancements in large language models (LLMs). We build SalesBot and ShopperBot, a pair of LLM-powered agents that can simulate either side of the framework. A comprehensive human study compares SalesBot against professional salespeople, revealing that although SalesBot approaches professional performance in terms of fluency and informativeness, it lags behind in recommendation quality. We emphasize the distinct limitations both face in providing truthful information, highlighting the challenges of ensuring faithfulness in the CRS context. We release our code and make all data available.

Yuanyuan Lei, Ruihong Huang

Conspiracy theories, as a type of misinformation, are narratives that explains an event or situation in an irrational or malicious manner. While most previous work examined conspiracy theory in social media short texts, limited attention was put on such misinformation in long news documents. In this paper, we aim to identify whether a news article contains conspiracy theories. We observe that a conspiracy story can be made up by mixing uncorrelated events together, or by presenting an unusual distribution of relations between events. Achieving a contextualized understanding of events in a story is essential for detecting conspiracy theories. Thus, we propose to incorporate an event relation graph for each article, in which events are nodes, and four common types of event relations, coreference, temporal, causal, and subevent relations, are considered as edges. Then, we integrate the event relation graph into conspiracy theory identification in two ways: an event-aware language model is developed to augment the basic language model with the knowledge of events and event relations via soft labels; further, a heterogeneous graph attention network is designed to derive a graph embedding based on hard labels. Experiments on a large benchmark dataset show that our approach based on event relation graph improves both precision and recall of conspiracy theory identification, and generalizes well for new unseen media sources.

Harvey Fu, Qinyuan Ye, Albert Xu, Xiang Ren, Robin Jia

Large Language Models (LLMs) have exhibited an impressive ability to perform in-context learning (ICL) from only a few examples, but the success of ICL varies widely from task to task. Thus, it is important to quickly determine whether ICL is applicable to a new task, but directly evaluating ICL accuracy can be expensive in situations where test data is expensive to annotate—the exact situations where ICL is most appealing. In this paper, we propose the task of ICL accuracy estimation, in which we predict the accuracy of an LLM when doing in-context learning on a new task given only unlabeled test data for that task. To perform ICL accuracy estimation, we propose a method that trains a meta-model using LLM confidence scores as features. We compare our method to several strong accuracy estimation baselines on a new benchmark that covers 4 LLMs and 3 task collections. The meta-model improves over all baselines across 7 out of 12 settings and achieves the same estimation performance as directly evaluating on 40 collected labeled test examples per task. At the same time, no existing approach provides an accurate and reliable ICL accuracy estimation in every setting, highlighting the need for better ways to measure the uncertainty of LLM predictions.

Shanbao Qiao, Xuebing Liu, Seung-Hoon Na

Generative retrieval, which maps from a query to its relevant document identifiers (docids), has recently emerged as a new information retrieval (IR) paradigm, however, having suffered from 1) the \textit{lack of the intermediate reasoning step}, caused by the manner of merely using a query to perform the hierarchical classification, and 2) the \textit{pretrain-finetune discrepancy}, which comes from the use of the artificial symbols of docids. To address these limitations, we propose the novel approach of using the document generation from a query as an intermediate step before the retrieval, thus presenting \underline{diffusion}-enhanced generative \underline{ret}rieval (\textbf{DiffusionRet}), which consists of two processing steps: 1) the \textit{diffusion-based document generation}, which employs the sequence-to-sequence diffusion model to produce a pseudo document sample from a query, being expected to semantically close to a relevant document; 2) \textit{N-gram-based generative retrieval}, which use another sequence-to-sequence model to generate n-grams that appear in the collection index for linking a generated sample to an original document. Experiment results on MS MARCO and Natural Questions dataset show that the proposed DiffusionRet significantly outperforms all the existing generative retrieval methods and leads to the state-of-the-art performances, even with much smaller number of parameters.

Jiayi Chen, Hanjun Dai, Bo Dai, Aidong Zhang, Wei Wei

Visually-rich document entity retrieval (VDER), which extracts key information (e.g. date, address) from document images like invoices and receipts, has become an important topic in industrial NLP applications. The emergence of new document types at a constant pace, each with its unique entity types, presents a unique challenge: many documents contain unseen entity types that occur only a couple of times. Addressing this challenge requires models to have the ability of learning entities in a few-shot manner. However, prior works for Few-shot VDER mainly address the problem at the document level with a predefined global entity space, which doesn’t account for the entity-level few-shot scenario: target entity types are locally personalized by each task and entity occurrences vary significantly among documents. To address this unexplored scenario, this paper studies a novel entity-level few-shot VDER task. The challenges lie in the uniqueness of the label space for each task and the increased complexity of out-of-distribution (OOD) contents. To tackle this novel task, we present a task-aware meta-learning based framework, with a central focus on achieving effective task personalization that distinguishes between in-task and out-of-task distribution. Specifically, we adopt a hierarchical decoder (HC) and employ contrastive learning (ContrastProtoNet) to achieve this goal. Furthermore, we introduce a new dataset, FewVEX, to boost future research in the field of entity-level few-shot VDER. Experimental results demonstrate our approaches significantly improve the robustness of popular meta-learning baselines.

Shahbaz Syed, Ahmad Dawar Hakimi, Khalid Al-Khatib, Martin Potthast

Current approaches to automatic summarization of scientific papers generate informative summaries in the form of abstracts. However, abstracts are not intended to show the relationship between a paper and the references cited in it. We propose a new contextualized summarization approach that can generate an informative summary conditioned on a given sentence containing the citation of a reference (a so-called “citance”). This summary outlines content of the cited paper relevant to the citation location. Thus, our approach extracts and models the citances of a paper, retrieves relevant passages from cited papers, and generates abstractive summaries tailored to each citance. We evaluate our approach using **Webis-Context-SciSumm-2023**, a new dataset containing 540K computer science papers and 4.6M citances therein.

Ikhyun Cho, Yoonhwa Jung, Julia Hockenmaier

We present a simple, but effective method to incorporate syntactic dependency information directly into transformer-based language models (e.g. RoBERTa) for tasks such as Aspect-Based Sentiment Classification (ABSC), where the desired output depends on specific input tokens. In contrast to prior approaches to ABSC that capture syntax by combining language models with graph neural networks over dependency trees, our model, Syntax-Integrated RoBERTa for ABSC (SIR-ABSC) incorporates syntax directly into the language model by using a novel aggregator token. Yet, SIR-ABSC outperforms these more complex models, yielding new state-of-the-art results on ABSC.

Henry Sprueill, Carl Edwards, Mariefel Olarte, Udishnu Sanyal, Heng Ji, Sutanay Choudhury

Discovering novel catalysts requires complex reasoning involving multiple chemical properties and resultant trade-offs, leading to a combinatorial growth in the search space. While large language models (LLM) have demonstrated novel capabilities for chemistry through complex instruction following capabilities and high quality reasoning, a goal-driven combinatorial search using LLMs has not been explored in detail. In this work, we present a Monte Carlo Tree Search-based approach that improves beyond state-of-the-art chain-of-thought prompting variants to augment scientific reasoning. We introduce two new reasoning datasets: 1) a curation of computational chemistry simulations, and 2) diverse questions written by catalysis researchers for reasoning about novel chemical conversion processes. We improve over the best baseline by 25.8% and find that our approach can augment scientist’s reasoning and discovery process with novel insights.

Jiahuan Yan, Haojun Gao, Zhang Kai, Weize Liu, Danny Chen, Jian Wu, Jintai Chen

Deep learning approaches exhibit promising performances on various text tasks. However, they are still struggling on medical text classification since samples are often extremely imbalanced and scarce. Different from existing mainstream approaches that focus on supplementary semantics with external medical information, this paper aims to rethink the data challenges in medical texts and present a novel framework-agnostic algorithm called Text2Tree that only utilizes internal label hierarchy in training deep learning models. We embed the ICD code tree structure of labels into cascade attention modules for learning hierarchy-aware label representations. Two new learning schemes, Similarity Surrogate Learning (SSL) and Dissimilarity Mixup Learning (DML), are devised to boost text classification by reusing and distinguishing samples of other labels following the label representation hierarchy, respectively. Experiments on authoritative public datasets and real-world medical records show that our approach stably achieves superior performances over classical and advanced imbalanced classification methods. Our code is available at https://github.com/jyansir/Text2Tree.

Zilin Xiao, Linjun Shou, Xingyao Zhang, Jie Wu, Ming Gong, Daxin Jiang

Previous entity disambiguation (ED) methods adopt a discriminative paradigm, where prediction is made based on matching scores between mention context and candidate entities using length-limited encoders. However, these methods often struggle to capture explicit discourse-level dependencies, resulting in incoherent predictions at the abstract level (e.g. topic or category). We propose CoherentED, an ED system equipped with novel designs aimed at enhancing the coherence of entity predictions. Our method first introduces an unsupervised variational autoencoder (VAE) to extract latent topic vectors of context sentences. This approach not only allows the encoder to handle longer documents more effectively, conserves valuable input space, but also keeps a topic-level coherence. Additionally, we incorporate an external category memory, enabling the system to retrieve relevant categories for undecided mentions. By employing step-by-step entity decisions, this design facilitates the modeling of entity-entity interactions, thereby maintaining maximum coherence at the category level. We achieve new state-of-the-art results on popular ED benchmarks, with an average improvement of 1.3 F1 points. Our model demonstrates particularly outstanding performance on challenging long-text scenarios.

Kangda Wei, Sayan Ghosh, Rakesh Menon, Shashank Srivastava

Recent approaches have explored language- guided classifiers capable of classifying examples from novel tasks when provided with task-specific natural language explanations, instructions or prompts (Sanh et al., 2022; R. Menon et al., 2022). While these classifiers can generalize in zero-shot settings, their task performance often varies substantially between different language explanations in unpredictable ways (Lu et al., 2022; Gonen et al., 2022). Also, current approaches fail to leverage unlabeled examples that may be available in many scenarios. Here, we introduce TALC, a framework that uses data programming to adapt a language-guided classifier for a new task during inference when provided with explanations from multiple teachers and unlabeled test examples. Our results show that TALC consistently outperforms a competitive baseline from prior work by an impressive 9.3% (relative improvement). Further, we demonstrate the robustness of TALC to variations in the quality and quantity of provided explanations, highlighting its potential in scenarios where learning from multiple teachers or a crowd is involved. Our code is available at: https://github.com/WeiKangda/TALC.git.

Yuliang Cai, Jesse Thomason, Mohammad Rostami

The size and the computational load of fine-tuning large-scale pre-trained neural network are becoming two major obstacles in adopting machine learning in many applications. Continual learning (CL) can serve as a remedy through enabling knowledge-transfer across sequentially arriving tasks which relaxes the need to fine-tune all network weights from scratch. However, existing CL algorithms primarily consider learning unimodal vision-only or language-only tasks. We develop a transformer-based CL architecture for learning bimodal vision-and-language tasks based on increasing the number of the learnable parameters dynamically and using knowledge distillation. The new additional parameters are used to specialize the network for each task. Our approach enables sharing information between the tasks while addressing the challenge of catastrophic forgetting. Our approach is scalable learning to a large number of tasks because it requires little memory and time overhead. Our model reaches state-of-the-art performance on challenging vision-and-language tasks.

Junjie Wu, Lemao Liu, Dit-Yan Yeung

Behavioral testing offers a crucial means of diagnosing linguistic errors and assessing capabilities of NLP models. However, applying behavioral testing to machine translation (MT) systems is challenging as it generally requires human efforts to craft references for evaluating the translation quality of such systems on newly generated test cases. Existing works in behavioral testing of MT systems circumvent this by evaluating translation quality without references, but this restricts diagnosis to specific types of errors, such as incorrect translation of single numeric or currency words. In order to diagnose general errors, this paper proposes a new Bilingual Translation Pair Generation based Behavior Testing (BTPGBT) framework for conducting behavioral testing of MT systems. The core idea of BTPGBT is to employ a novel bilingual translation pair generation (BTPG) approach that automates the construction of high-quality test cases and their pseudoreferences. Experimental results on various MT systems demonstrate that BTPGBT could provide comprehensive and accurate behavioral testing results for general error diagnosis, which further leads to several insightful findings. Our code and data are available at https: //github.com/wujunjie1998/BTPGBT.

Mahmoud Khademi, Ziyi Yang, Felipe Frujeri, Chenguang Zhu

Thanks to the strong reasoning capabilities of Large Language Models (LLMs), recent approaches to knowledge-based visual question answering (KVQA) utilize LLMs with a global caption of an input image to answer a question. However, these approaches may miss key visual information that is not captured by the caption. Moreover, they cannot fully utilize the visual information required to answer the question. To address these issues, we introduce a new framework called Multi-Modal Knowledge-Aware Reasoner (MM-Reasoner) for KVQA. MM-Reasoner first utilizes a set of vision APIs, such as dense captioners, object detectors, and OCR, to extract detailed information from the image in textual format. Then, it prompts an LLM to extract query-specific knowledge from the extracted textual information to provide a rich representation that contains external knowledge, commonsense, explicit supporting facts, and rationales required for reasoning. Finally, the knowledge, query, and visual input are used to fine-tune a Vision-Language Model (VLM). At test time, MM-Reasoner uses the potential answers predicted by the VLM to iteratively update and optimize the prompt, refining its answer. Empirical studies show that MM-Reasoner achieves state-of-the-art performance on several KVQA datasets.

Wentao Zhou, Jun Zhao, Tao Gui, Qi Zhang, Xuanjing Huang

The inductive inference of the knowledge graph aims to complete the potential relations between the new unknown entities in the graph. Most existing methods are based on entity-independent features such as graph structure information and relationship information to inference. However, the neighborhood of these new entities is often too sparse to obtain enough information to build these features effectively. In this work, we propose a knowledge graph inductive inference method that fuses ontology information. Based on the enclosing subgraph, we bring in feature embeddings of concepts corresponding to entities to learn the semantic information implicit in the ontology. Considering that the ontology information of entities may be missing, we build a type constraint regular loss to explicitly model the semantic connections between entities and concepts, and thus capture the missing concepts of entities. Experimental results show that our approach significantly outperforms large language models like ChatGPT on two benchmark datasets, YAGO21K-610 and DB45K-165, and improves the MRR metrics by 15.4% and 44.1%, respectively, when compared with the state-of-the-art methods.

Hongbin Ye, Honghao Gui, Xin Xu, Xi Chen, Huajun Chen, Ningyu Zhang

Conventional Knowledge Graph Construction (KGC) approaches typically follow the static information extraction paradigm with a closed set of pre-defined schema. As a result, such approaches fall short when applied to dynamic scenarios or domains, whereas a new type of knowledge emerges. This necessitates a system that can handle evolving schema automatically to extract information for KGC. To address this need, we propose a new task called schema-adaptable KGC, which aims to continually extract entity, relation, and event based on a dynamically changing schema graph without re-training. We first split and convert existing datasets based on three principles to build a benchmark, i.e., horizontal schema expansion, vertical schema expansion, and hybrid schema expansion; then investigate the schema-adaptable performance of several well-known approaches such as Text2Event, TANL, UIE and GPT-3.5. We further propose a simple yet effective baseline dubbed AdaKGC, which contains schema-enriched prefix instructor and schema-conditioned dynamic decoding to better handle evolving schema. Comprehensive experimental results illustrate that AdaKGC can outperform baselines but still have room for improvement. We hope the proposed work can deliver benefits to the community.

Sheng-Chieh Lin, Akari Asai, Minghan Li, Barlas Oguz, Jimmy Lin, Yashar Mehdad, Wen-tau Yih, Xilun Chen

Various techniques have been developed in recent years to improve dense retrieval (DR), such as unsupervised contrastive learning and pseudo-query generation. Existing DRs, however, often suffer from effectiveness tradeoffs between supervised and zero-shot retrieval, which some argue was due to the limited model capacity. We contradict this hypothesis and show that a generalizable DR can be trained to achieve high accuracy in both supervised and zero-shot retrieval without increasing model size. In particular, we systematically examine the contrastive learning of DRs, under the framework of Data Augmentation (DA). Our study shows that common DA practices such as query augmentation with generative models and pseudo-relevance label creation using a cross-encoder, are often inefficient and sub-optimal. We hence propose a new DA approach with diverse queries and sources of supervision to progressively train a generalizable DR. As a result, DRAGON, our Dense Retriever trained with diverse AuGmentatiON, is the first BERT-base-sized DR to achieve state-of-the-art effectiveness in both supervised and zero-shot evaluations and even competes with models using more complex late interaction.

Andrei C. Coman, Gianni Barlacchi, Adrià de Gispert

Unlike the Open Domain Question Answering (ODQA) setting, the conversational (ODConvQA) domain has received limited attention when it comes to reevaluating baselines for both efficiency and effectiveness. In this paper, we study the State-of-the-Art (SotA) Dense Passage Retrieval (DPR) retriever and Fusion-in-Decoder (FiD) reader pipeline, and show that it significantly underperforms when applied to ODConvQA tasks due to various limitations. We then propose and evaluate strong yet simple and efficient baselines, by introducing a fast reranking component between the retriever and the reader, and by performing targeted finetuning steps. Experiments on two ODConvQA tasks, namely TopiOCQA and OR-QuAC, show that our method improves the SotA results, while reducing reader’s latency by 60%. Finally, we provide new and valuable insights into the development of challenging baselines that serve as a reference for future, more intricate approaches, including those that leverage Large Language Models (LLMs).

Kevin Lin, Kyle Lo, Joseph Gonzalez, Dan Klein

When re-finding items, users who forget or are uncertain about identifying details often rely on creative strategies for expressing their information needs—complex queries that describe content elements (e.g., book characters or events), information beyond the document text (e.g., descriptions of book covers), or personal context (e.g., when they read a book). Standard retrieval models that rely on lexical or semantic overlap between query and document text are challenged in such retrieval settings, known as tip-of-the-tongue (TOT) retrieval. We introduce a simple but effective framework for handling such complex queries by decomposing the query with an LLM into individual clues routing those as subqueries to specialized retrievers, and ensembling the results. Our approach takes advantage of off-the-shelf retrievers (e.g., CLIP for retrieving images of book covers) or incorporate retriever-specific logic (e.g., date constraints). We show that our framework incorporating query decomposition into retrievers can improve gold book recall up to 6% absolute gain for Recall@5 on a new collection of 14,441 real-world query-book pairs from an online community for resolving TOT inquiries.

Nils Feldhus, Qianli Wang, Tatiana Anikina, Sahil Chopra, Cennet Oguz, Sebastian Möller

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system can help users explore datasets and models with explanations in a contextualized manner, e.g. via clarification or follow-up questions, and through a natural language interface. We adapt the conversational explanation framework TalkToModel (Slack et al., 2022) to the NLP domain, add new NLP-specific operations such as free-text rationalization, and illustrate its generalizability on three NLP tasks (dialogue act classification, question answering, hate speech detection). To recognize user queries for explanations, we evaluate fine-tuned and few-shot prompting models and implement a novel adapter-based approach. We then conduct two user studies on (1) the perceived correctness and helpfulness of the dialogues, and (2) the simulatability, i.e. how objectively helpful dialogical explanations are for humans in figuring out the model’s predicted label when it’s not shown. We found rationalization and feature attribution were helpful in explaining the model behavior. Moreover, users could more reliably predict the model outcome based on an explanation dialogue rather than one-off explanations.