As large language models (LLMs) constantly evolve, ensuring their safety remains a critical research issue. Previous red teaming approaches for LLM safety have primarily focused on single prompt attacks or goal hijacking. To the best of our knowledge, we are the first to study LLM safety in multi-turn dialogue coreference. We created a dataset of 1,400 questions across 14 categories, each featuring multi-turn coreference safety attacks. We then conducted detailed evaluations on five widely used open-source LLMs. The results indicated that under multi-turn coreference safety attacks, the highest attack success rate was 56% with the LLaMA2-Chat-7b model, while the lowest was 13.9% with the Mistral-7B-Instruct model. These findings highlight the safety vulnerabilities in LLMs during dialogue coreference interactions.
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Aligning large language models (LLMs) with human expectations requires high-quality instructional dialogues, which can be achieved by raising diverse, in-depth, and insightful instructions that deepen interactions. Existing methods target instructions from real instruction dialogues as a learning goal and fine-tune a user simulator for posing instructions. However, the user simulator struggles to implicitly model complex dialogue flows and pose high-quality instructions. In this paper, we take inspiration from the cognitive abilities inherent in human learning and propose the explicit modeling of complex dialogue flows through instructional strategy reuse. Specifically, we first induce high-level strategies from various real instruction dialogues. These strategies are applied to new dialogue scenarios deductively, where the instructional strategies facilitate high-quality instructions. Experimental results show that our method can generate diverse, in-depth, and insightful instructions for a given dialogue history. The constructed multi-turn instructional dialogues can outperform competitive baselines on the downstream chat model.
Vision Language Models (VLMs) are rapidly advancing in their capability to answer information-seeking questions. As these models are widely deployed in consumer applications, they could lead to new privacy risks due to emergent abilities to identify people in photos, geolocate images, etc. As we demonstrate, somewhat surprisingly, current open-source and proprietary VLMs are very capable image geolocators, making widespread geolocation with VLMs an immediate privacy risk, rather than merely a theoretical future concern. As a first step to address this challenge, we develop a new benchmark, GPTGeoChat, to test the capability of VLMs to moderate geolocation dialogues with users. We collect a set of 1,000 image geolocation conversations between in-house annotators and GPT-4v, which are annotated with the granularity of location information revealed at each turn. Using this new dataset we evaluate the ability of various VLMs to moderate GPT-4v geolocation conversations by determining when too much location information has been revealed. We find that custom fine-tuned models perform on par with prompted API-based models when identifying leaked location information at the country or city level, however fine-tuning on supervised data appears to be needed to accurately moderate finer granularities, such as the name of a restaurant or building.
MediTOD: An English Dialogue Dataset for Medical History Taking with Comprehensive Annotations
PDF ↗Medical task-oriented dialogue systems can assist doctors by collecting patient medical history, aiding in diagnosis, or guiding treatment selection, thereby reducing doctor burnout and expanding access to medical services. However, doctor-patient dialogue datasets are not readily available, primarily due to privacy regulations. Moreover, existing datasets lack comprehensive annotations involving medical slots and their different attributes, such as symptoms and their onset, progression, and severity. These comprehensive annotations are crucial for accurate diagnosis. Finally, most existing datasets are non-English, limiting their utility for the larger research community.In response, we introduce MediTOD, a new dataset of doctor-patient dialogues in English for the medical history-taking task. Collaborating with doctors, we devise a questionnaire-based labeling scheme tailored to the medical domain. Then, medical professionals create the dataset with high-quality comprehensive annotations, capturing medical slots and their attributes. We establish benchmarks in supervised and few-shot settings on MediTOD for natural language understanding, policy learning, and natural language generation subtasks, evaluating models from both TOD and biomedical domains. We make MediTOD publicly available for future research.
Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (e.g., ChatGPT) and ESC-oriented LLMs (e.g., ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4.
We describe an approach for aligning an LLM based dialogue agent for long-term social dialogue, where there is only a single global score given by the user at the end of the session. In this paper, we propose the usage of denser naturally-occurring multimodal communicative signals as local implicit feedback to improve the turn-level utterance generation. Therefore, our approach (dubbed GELI) learns a local, turn-level reward model by decomposing the human-provided Global Explicit (GE) session level reward, using Local Implicit (LI) multimodal reward signals to crossmodally shape the reward decomposition step. This decomposed reward model is then used as part of the RLHF pipeline to improve an LLM-based dialog agent. We run quantitative and qualitative human studies on two large-scale datasets to evaluate the performance of our GELI approach, and find that it shows consistent improvements across various conversational metrics compared to baseline methods.
In the realm of multi-intent spoken language understanding, recent advancements have leveraged the potential of prompt learning frameworks. However, critical gaps exist in these frameworks: the lack of explicit modeling of dual-task dependencies and the oversight of task-specific semantic differences among utterances. To address these shortcomings, we propose DC-Instruct, a novel generative framework based on Dual-task Inter-dependent Instructions (DII) and Supervised Contrastive Instructions (SCI). Specifically, DII guides large language models (LLMs) to generate labels for one task based on the other task’s labels, thereby explicitly capturing dual-task inter-dependencies. Moreover, SCI leverages utterance semantics differences by guiding LLMs to determine whether a pair of utterances share the same or similar labels. This can improve LLMs on extracting and discriminating task-specific semantics, thus enhancing their SLU reasoning abilities. Extensive experiments on public benchmark datasets show that DC-Instruct markedly outperforms current generative models and state-of-the-art methods, demonstrating its effectiveness in enhancing dialogue language understanding and reasoning.
Relation extraction (RE) aims to identify semantic relationships between entities within text. Despite considerable advancements, existing models predominantly require extensive annotated training data, which is both costly and labor-intensive to collect. Moreover, these models often struggle to adapt to new or unseen relations. Few-shot learning, aiming to lessen annotation demands, typically provides incomplete and biased supervision for target relations, leading to degraded and unstable performance. To accurately and explicitly describe relation semantics while minimizing annotation demands, we explore the definition only zero-shot RE setting where only relation definitions expressed in natural language are used to train a RE model. We introduce REPaL, comprising three stages: (1) We leverage large language models (LLMs) to generate initial seed instances from relation definitions and an unlabeled corpus. (2) We fine-tune a bidirectional Small Language Model (SLM) with initial seeds to learn relations for the target domain. (3) We expand pattern coverage and mitigate bias from initial seeds by integrating feedback from the SLM’s predictions on the unlabeled corpus and the synthesis history. To accomplish this, we leverage the multi-turn conversation ability of LLMs to generate new instances in follow-up dialogues, informed by both the feedback and synthesis history. Studies reveal that definition-oriented seed synthesis enhances pattern coverage whereas indiscriminately increasing seed quantity leads to performance saturation. Experiments on two datasets show REPaL significantly improved cost-effective zero-shot performance by large margins.
TransferTOD: A Generalizable Chinese Multi-Domain Task-Oriented Dialogue System with Transfer Capabilities
PDF ↗Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical and challenging task. Recent studies have demonstrated that Large Language Models (LLMs) excel in dialogue, instruction generation, and reasoning, and can significantly enhance the performance of TOD through fine-tuning. However, current datasets primarily cater to user-led systems and are limited to predefined specific scenarios and slots, thereby necessitating improvements in the proactiveness, diversity, and capabilities of TOD. In this study, we present a detailed multi-domain task-oriented data construction process for conversations, and a Chinese dialogue dataset generated based on this process, **TransferTOD**, which authentically simulates human-computer dialogues in 30 popular life service scenarios. Leveraging this dataset, we trained a model using full-parameter fine-tuning called **TransferTOD-7B**, showcasing notable abilities in slot filling and questioning. Our work has demonstrated its strong generalization capabilities in various downstream scenarios, significantly enhancing both data utilization efficiency and system performance. The data is released in https://github.com/KongLongGeFDU/TransferTOD.
Large Language Models (LLMs) have revolutionized open-domain dialogue agents but encounter challenges in multi-character role-playing (MCRP) scenarios. To address the issue, we present Neeko, an innovative framework designed for efficient multiple characters imitation. Neeko employs a dynamic low-rank adapter (LoRA) strategy, enabling it to adapt seamlessly to diverse characters. Our framework breaks down the role-playing process into agent pre-training, multiple characters playing, and character incremental learning, effectively handling both seen and unseen roles. This dynamic approach, coupled with distinct LoRA blocks for each character, enhances Neeko’s adaptability to unique attributes, personalities, and speaking patterns. As a result, Neeko demonstrates superior performance in MCRP over most existing methods, offering more engaging and versatile user interaction experiences.
Generating faithful and fast responses is crucial in the knowledge-grounded dialogue. Retrieval Augmented Generation (RAG) strategies are effective but are inference inefficient, while previous Retrieval Free Generations (RFG) are more efficient but sacrifice faithfulness. To solve this faithfulness-efficiency trade-off dilemma, we propose a novel retrieval-free model training scheme named Retrieval Augmented to Retrieval Free Distillation (RA2FD) to build a retrieval-free model that achieves higher faithfulness than the previous RFG method while maintaining inference efficiency. The core idea of RA2FD is to use a teacher-student framework to distill the faithfulness capacity of a teacher, which is an oracle RAG model that generates multiple knowledge-infused responses. The student retrieval-free model learns how to generate faithful responses from these teacher labels through sequence-level distillation and contrastive learning. Experiment results show that RA2FD let the faithfulness performance of an RFG model surpass the previous SOTA RFG baseline on three knowledge-grounded dialogue datasets by an average of 33% and even matching an RAG model’s performance while significantly improving inference efficiency. Our code is available at https://github.com/zzysjtuiwct/RA2FD.
PANDA: Persona Attributes Navigation for Detecting and Alleviating Overuse Problem in Large Language Models
PDF ↗In the persona-grounded dialogue (PGD) task, it is required not only to respond fluently, but also to ground the attributes according to the current conversation topic properly. However, due to their tendency to overly ground given attributes, LLMs often generate unnatural responses provoked by using attributes that deviate from the flow of the conversation or by exploiting too many attributes at once. We term this phenomenon the *overuse* problem of LLMs. Unfortunately, research devising precise criteria and frameworks to quantitatively verify LLMs’ *overuse* problem is obviously insufficient. To address this issue, we propose **P**ersona **A**ttributes **N**avigation for **D**etecting and **A**lleviating the *overuse* problem (**PANDA**) framework. **PANDA** is the first study to quantify the persona *overuse* problem of LLMs by establishing clear standards of the problem and verifying various LLMs based on them. Moreover, this framework navigates us into understanding persona attributes by introducing diverse and detailed dialogue topics that consider practical conversation situations. We provide insights related to LLMs’ persona attribute *overuse* problem through comprehensive verification and analysis with **PANDA** in the PGD task. Our code and resources can be found at http://github.com/jin62304/PANDA.
Most language models currently available are prone to self-contradiction during dialogues. To mitigate this issue, this study explores a novel contradictory dialogue processing task that aims to detect and modify contradictory statements in a conversation. This task is inspired by research on context faithfulness and dialogue comprehension, which have demonstrated that the detection and understanding of contradictions often necessitate detailed explanations. We develop a dataset comprising contradictory dialogues, in which one side of the conversation contradicts itself. Each dialogue is accompanied by an explanatory label that highlights the location and details of the contradiction. With this dataset, we present a Red Teaming framework for contradictory dialogue processing. The framework detects and attempts to explain the dialogue, then modifies the existing contradictory content using the explanation. Our experiments demonstrate that the framework improves the ability to detect contradictory dialogues and provides valid explanations. Additionally, it showcases distinct capabilities for modifying such dialogues. Our study highlights the importance of the logical inconsistency problem in conversational AI.
Repairs in a Block World: A New Benchmark for Handling User Corrections with Multi-Modal Language Models
PDF ↗In dialogue, the addressee may initially misunderstand the speaker and respond erroneously, often prompting the speaker to correct the misunderstanding in the next turn with a Third Position Repair (TPR). The ability to process and respond appropriately to such repair sequences is thus crucial in conversational AI systems. In this paper, we first collect, analyse, and publicly release BlockWorld-Repairs: a dataset of multi-modal TPR sequences in an instruction-following manipulation task that is, by design, rife with referential ambiguity. We employ this dataset to evaluate several state-of-the-art Vision and Language Models (VLM) across multiple settings, focusing on their capability to process and accurately respond to TPRs and thus recover from miscommunication. We find that, compared to humans, all models significantly underperform in this task. We then show that VLMs can benefit from specialised losses targeting relevant tokens during fine-tuning, achieving better performance and generalising better to new scenarios. Our results suggest that these models are not yet ready to be deployed in multi-modal collaborative settings where repairs are common, and highlight the need to design training regimes and objectives that facilitate learning from interaction. Our code and data are available at www.github.com/JChiyah/blockworld-repairs
The proliferation of online misinformation presents a significant challenge, requiring scalable strategies for effective mitigation. While detection methods exist, current reactive approaches, like content flagging and banning, are short-term and insufficient. Additionally, advancements like large language models (LLMs) exacerbate the issue by enabling large-scale creation and dissemination of misinformation. Thus, sustainable, scalable solutions that encourage behavior change and broaden perspectives by persuading misinformants against their viewpoints or broadening their perspectives are needed. To this end, we propose persuasive LLM-based dialogue systems to tackle misinformation. However, challenges arise due to the lack of suitable datasets and formal frameworks for generating persuasive responses. Inspired by existing methods for countering online hate speech, we explore adapting counter-hate response strategies for misinformation. Since misinformation and hate speech often coexist despite differing intentions, we develop classifiers to identify and annotate response strategies from hate-speech counter-responses for use in misinformation scenarios. Human evaluations show a 91% agreement on the applicability of these strategies to misinformation. Next, as a scalable counter-misinformation solution, we create an LLM-based argument graph framework that generates persuasive responses, using the strategies as control codes to adjust the style and content. Human evaluations and case studies demonstrate that our framework generates expert-like responses and is 14% more engaging, 21% more natural, and 18% more factual than the best available alternatives.
Fully end-to-end task-oriented dialogue (EToD) systems have shown excellent performance, which requires the ability to retrieve entities accurately for generation. Existing methods improve the accuracy of entity retrieval and construct data flows between retrieval results and response generator, achieving promising results. However, most of them suffer from the following issues: (1) The entity is retrieved by directly interacting with the context at a coarse-grained level, so the similarity score may be disturbed by irrelevant attributes; (2) The generator pays equal attention to retrieved entities and the context and does not learn the generation preferences for the current turn. In this paper, we propose a framework called Regulating Preferences of Generator (RPG) based on retrieval results, which includes a generator preference extractor, an entity retriever, and a generator with the gate-controlled preference regulator. The generator preference extractor not only improves the entity retriever by filtering the interference of irrelevant attributes but also provides more focused guidance to the generator by performing inter-turn attribute prediction. Experiments and analyses on three standard benchmarks show that our framework outperforms existing methods and improves the quality of the dialogue.
“In-Dialogues We Learn”: Towards Personalized Dialogue Without Pre-defined Profiles through In-Dialogue Learning
PDF ↗Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are not only time-consuming and labor-intensive to create but also lack flexibility. We propose In-Dialogue Learning (IDL), a fine-tuning framework that enhances the ability of pre-trained large language models to leverage dialogue history to characterize persona for personalized dialogue generation tasks without pre-defined profiles. Our experiments on three datasets demonstrate that IDL brings substantial improvements, with BLEU and ROUGE scores increasing by up to 200% and 247%, respectively. Additionally, the results of human evaluations further validate the efficacy of our proposed method.
We introduce a language generation dataset grounded in a popular video game. KNUDGE (**KN**owledge Constrained **U**ser-NPC **D**ialogue **GE**neration) requires models to produce trees of dialogue between video game characters that accurately reflect quest and entity specifications stated in natural language. KNUDGE is constructed from side quest dialogues drawn directly from game data of Obsidian Entertainment’s _The Outer Worlds_, leading to real-world complexities in generation: (1) utterances must remain faithful to the game lore, including character personas and backstories; (2) a dialogue must accurately reveal new quest details to the human player; and (3) dialogues are large trees as opposed to linear chains of utterances. We report results for a set of neural generation models using supervised and in-context learning techniques; we find competent performance but room for future work addressing the challenges of creating realistic, game-quality dialogues.
Recognizing if LLM output can be grounded in evidence is central to many tasks in NLP: retrieval-augmented generation, summarization, document-grounded dialogue, and more. Current approaches to this kind of fact-checking are based on verifying each piece of a model generation against potential evidence using an LLM. However, this process can be very computationally expensive, requiring many calls to a model to check a single response. In this work, we show how to build small fact-checking models that have GPT-4-level performance but for 400x lower cost. We do this by constructing synthetic training data with GPT-4, which involves creating realistic yet challenging instances of factual errors via a structured generation procedure. Training on this data teaches models to check each fact in the claim and recognize synthesis of information across sentences. For evaluation, we unify datasets from recent work on fact-checking and grounding LLM generations into a new benchmark, LLM-AggreFact. Our best system MiniCheck-FT5 (770M parameters) outperforms all systems of comparable size and reaches GPT-4 accuracy. We release LLM-AggreFact, code for data synthesis, and models.
Zero-shot Cross-domain Dialogue State Tracking via Context-aware Auto-prompting and Instruction-following Contrastive Decoding
PDF ↗Zero-shot cross-domain dialogue state tracking (DST) enables us to manage task-oriented dialogues in new, unseen domains without the cost of collecting in-domain data. Previous studies have implemented slot-based input improvements, such as schema-driven descriptions and question-answering formats, but still suffer from negative transfer for seen slots and inefficient transfer for unseen slots due to the significant source-target domain gap. To address these issues, we introduce a novel framework called Context-aware Auto-prompting and Instruction-following Contrastive Decoding (CAPID). This framework generates dynamic, context-aware slot queries, effectively improving the model’s transferability. Our context-aware auto-prompting approach tailors slot queries to the current dialogue context, increasing flexibility and reducing ambiguities. Additionally, an instruction-following contrastive decoding strategy helps reduce errors related to off-topic slots by penalizing deviations from the provided instructions. Extensive experiments on two datasets, with varying model sizes (from 60M to 7B), demonstrate the superior performance of CAPID. The source code is provided for reproducibility.